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Old elite member Returns
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Old elite member Returns

  #1 (permalink)
Trading Apprentice
Brisbane Australia
 
Futures Experience: Beginner
Platform: Ninjatrader
Favorite Futures: Gold
 
Posts: 1 since Jan 2014
Thanks: 0 given, 0 received

Old elite member Returns

Hi -- unsure who I should ask...

I was once an elite member, but have since lost my membership details.
An email was sent to futures.io (formerly BMT) a couple of days ago, but I have not heard from anyone yet.
If a moderator is out there, could you please email me so that I can regain my previous username and account?

Cheers

the platypus

 
  #2 (permalink)
Site Administrator
Manta, Ecuador
 
Futures Experience: Advanced
Platform: My own custom solution
Favorite Futures: E-mini ES S&P 500
 
Big Mike's Avatar
 
Posts: 46,238 since Jun 2009
Thanks: 29,350 given, 83,220 received


the platypus View Post
Hi -- unsure who I should ask...

I was once an elite member, but have since lost my membership details.
An email was sent to futures.io (formerly BMT) a couple of days ago, but I have not heard from anyone yet.
If a moderator is out there, could you please email me so that I can regain my previous username and account?

Cheers

the platypus

1) We do not allow duplicate accounts. We state this multiple times during the sign-up process, and you have to check a box that says you are not creating a duplicate account. Yet, you just did.

2) I always answer all support emails. If you did not receive a response it is likely because you entered the wrong email address, or it was put in your spam filter.

By creating a new account all you've done is create more work for me to fix.

Go back and create another request via the "Contact us" page on the bottom of every page.

Mike

Due to time constraints, please do not PM me if your question can be resolved or answered on the forum.

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4) Accept responsibility for your actions. Stop looking elsewhere to explain away poor performance.
5) Where to start as a trader? Watch this webinar and read this thread for hundreds of questions and answers.
6)
Help using the forum? Watch this video to learn general tips on using the site.

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to support our community, become an Elite Member.


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