NT service - Tech Support | futures io social day trading
futures io futures trading

NT service
Updated: Views / Replies:584 / 3
Created: by Rachel Attachments:0

Welcome to futures io.

(If you already have an account, login at the top of the page)

futures io is the largest futures trading community on the planet, with over 90,000 members. At futures io, our goal has always been and always will be to create a friendly, positive, forward-thinking community where members can openly share and discuss everything the world of trading has to offer. The community is one of the friendliest you will find on any subject, with members going out of their way to help others. Some of the primary differences between futures io and other trading sites revolve around the standards of our community. Those standards include a code of conduct for our members, as well as extremely high standards that govern which partners we do business with, and which products or services we recommend to our members.

At futures io, our focus is on quality education. No hype, gimmicks, or secret sauce. The truth is: trading is hard. To succeed, you need to surround yourself with the right support system, educational content, and trading mentors Ė all of which you can find on futures io, utilizing our social trading environment.

With futures io, you can find honest trading reviews on brokers, trading rooms, indicator packages, trading strategies, and much more. Our trading review process is highly moderated to ensure that only genuine users are allowed, so you donít need to worry about fake reviews.

We are fundamentally different than most other trading sites:
  • We are here to help. Just let us know what you need.
  • We work extremely hard to keep things positive in our community.
  • We do not tolerate rude behavior, trolling, or vendors advertising in posts.
  • We firmly believe in and encourage sharing. The holy grail is within you, we can help you find it.
  • We expect our members to participate and become a part of the community. Help yourself by helping others.

You'll need to register in order to view the content of the threads and start contributing to our community.  It's free and simple.

-- Big Mike, Site Administrator

Thread Tools Search this Thread

NT service

  #1 (permalink)
Elite Member
San Diego
Futures Experience: Advanced
Platform: Private
Broker/Data: private
Favorite Futures: CL future
Rachel's Avatar
Posts: 1,380 since Mar 2012
Thanks: 935 given, 1,949 received

NT service

Just wanted to say, if you ever need help from NT, ALWAYS mention you are a member of Big Mikes Forum.
I have been with NT for a while and always got very poor service.
Then one day, I just mentioned I got an indicator from Big Mikes Forum and all of sudden I get a phone call to help me fix the issue very QUICKLY!!!

Next time I needed help, I didn't mention Big Mikes Forum and I got very poor service, went the long weekend without resolving the issue. Was told that person was off for the weekend, blah, blah blah.

This time, had a problem with using Market Replay late Friday night. I haven't used Market Replay because it down loaded so much data, when I tried to open NT up to trade live, it never finished downloading the data.
I sent NT an email late Friday and got a message, their hours start 8AM Monday morning. I think, ok, poor economy they don't have guys working the weekends any more?
Went and did a search and some traders had posted what to do, if you have a problem with Market Replay etc.
Followed their instructions and resolved the issue. THE THING IS, I GOT AN EMAIL 4PM Saturday with someone from NT trying to help me!!!!!!!!!!!! Just mention Big Mikes forum when dealing with NT and you will get better service.


Last edited by Rachel; October 20th, 2012 at 08:18 PM.
Reply With Quote
  #2 (permalink)
Administrator: Retired Backtester
 Vendor: speedytradingservers.com 
Rennes France
Futures Experience: Advanced
Platform: NinjaTrader
Broker/Data: IB/Kinetick
Favorite Futures: Futures
sam028's Avatar
Posts: 3,414 since Jun 2009
Thanks: 3,610 given, 4,071 received

Hmm, is the poor service was just bad luck ?
From what I've heard and saw, the support service was quite good, without having to say you're a futures.io (formerly BMT) member.

Success requires no deodorant! (Sun Tzu)
Reply With Quote
The following user says Thank You to sam028 for this post:
  #3 (permalink)
Elite Member
Lehrte, Germany
Futures Experience: Advanced
Platform: NinjaTrader
Broker/Data: PTP / Rithmic
Favorite Futures: NQ
Daytrader999's Avatar
Posts: 1,159 since Sep 2011
Thanks: 1,137 given, 1,566 received

sam028 View Post
Hmm, is the poor service was just bad luck ?
From what I've heard and saw, the support service was quite good, without having to say you're a futures.io (formerly BMT) member.

Can't agree more, I've made the best experience wit NT support several times so far without mentioning the futures.io (formerly BMT) membership...so maybe that was really a bit of bad luck in that case...

Reply With Quote
The following 2 users say Thank You to Daytrader999 for this post:
  #4 (permalink)
Elite Member
Futures Experience: Advanced
Platform: Sierra charts, NinjaTrader, VK Trader
Broker/Data: CQG, AMP, VK, Kinetick
Favorite Futures: CL/6E/TF/ES
Posts: 952 since Sep 2011
Thanks: 562 given, 1,267 received

Ill back that, Iíve been with Ninja trader for over 4 years now and Iíve never had a problem or complaint regards their support

Very helpful guy`s without the futures.io (formerly BMT) mention

" I will follow my rules, I will take my stops, I will be disciplined and i will work with the market....NOT AGAINST IT! Professional mind control is the key"
Reply With Quote
The following 2 users say Thank You to greenr for this post:


futures io > > > > NT service

Thread Tools Search this Thread
Search this Thread:

Advanced Search

Upcoming Webinars and Events (4:30PM ET unless noted)

Wyckoff Hunting for Great Risk/Reward Ratio w/Gary Fullett

Elite only

Digging into the Details of iSystems w/Stage 5 & iSystems

Jun 5

Similar Threads
Thread Thread Starter Forum Replies Last Post
Anyone know of this service- newfuturestrading.com booker777 Trading Reviews and Vendors 118 August 20th, 2013 03:32 AM
What is this service tradethenews.com? Chipmunk Trading Reviews and Vendors 13 June 20th, 2012 09:25 AM
IB DOWN FOR SERVICE?? ShruggedAtlas Reviews of Brokers and Data Feeds 7 August 31st, 2011 12:21 PM
Most reliable wireless service? incometrade Off-Topic 2 January 25th, 2011 03:07 PM

All times are GMT -4. The time now is 11:08 AM.

Copyright © 2018 by futures io, s.a., Av Ricardo J. Alfaro, Century Tower, Panama, +507 833-9432, info@futures.io
All information is for educational use only and is not investment advice.
There is a substantial risk of loss in trading commodity futures, stocks, options and foreign exchange products. Past performance is not indicative of future results.
no new posts
Page generated 2018-05-25 in 0.09 seconds with 19 queries on phoenix via your IP