Ninja Trader Persistently Loses Connection - Tech Support | futures io social day trading
futures io futures trading


Ninja Trader Persistently Loses Connection
Updated: Views / Replies:4,852 / 20
Created: by maxreturn Attachments:1

Welcome to futures io.

(If you already have an account, login at the top of the page)

futures io is the largest futures trading community on the planet, with over 90,000 members. At futures io, our goal has always been and always will be to create a friendly, positive, forward-thinking community where members can openly share and discuss everything the world of trading has to offer. The community is one of the friendliest you will find on any subject, with members going out of their way to help others. Some of the primary differences between futures io and other trading sites revolve around the standards of our community. Those standards include a code of conduct for our members, as well as extremely high standards that govern which partners we do business with, and which products or services we recommend to our members.

At futures io, our focus is on quality education. No hype, gimmicks, or secret sauce. The truth is: trading is hard. To succeed, you need to surround yourself with the right support system, educational content, and trading mentors Ė all of which you can find on futures io, utilizing our social trading environment.

With futures io, you can find honest trading reviews on brokers, trading rooms, indicator packages, trading strategies, and much more. Our trading review process is highly moderated to ensure that only genuine users are allowed, so you donít need to worry about fake reviews.

We are fundamentally different than most other trading sites:
  • We are here to help. Just let us know what you need.
  • We work extremely hard to keep things positive in our community.
  • We do not tolerate rude behavior, trolling, or vendors advertising in posts.
  • We firmly believe in and encourage sharing. The holy grail is within you, we can help you find it.
  • We expect our members to participate and become a part of the community. Help yourself by helping others.

You'll need to register in order to view the content of the threads and start contributing to our community.  It's free and simple.

-- Big Mike, Site Administrator

Reply
 1  
 
Thread Tools Search this Thread
 

Ninja Trader Persistently Loses Connection

  #1 (permalink)
Elite Member
Grand Rapids, Michigan, United States
 
Futures Experience: Intermediate
Platform: NinjaTrader
Favorite Futures: TF, 6E
 
Posts: 318 since Dec 2010
Thanks: 263 given, 111 received

Ninja Trader Persistently Loses Connection

I'm just wondering if anyone else has experienced this. Over the last couple of weeks on most days NT will lose a connection at least 3 - 5 times a day. Today it reached a head by disconnecting and re-connecting numerous times.

What is confusing to me is that I STILL have a connection to the internet. I can surf any website and connect to my email via Thunderbird.

The folks at NT say that this has nothing to do with them and suggested that I call my ISP and broker to troubleshoot the problem. I am not a techie. Is there ANYONE who can hold my hand and tell me what I need to do to ensure more stability with Ninja Trader? Thanks for your consideration.

Best Regards
Chuck

Reply With Quote
 
  #2 (permalink)
Elite Member
glostrup, denmark
 
Futures Experience: Advanced
Platform: Custom platform
Broker/Data: CQG
Favorite Futures: Futures, Options, Stocks
 
ktrader's Avatar
 
Posts: 249 since Aug 2011
Thanks: 151 given, 274 received


maxreturn View Post
I'm just wondering if anyone else has experienced this. Over the last couple of weeks on most days NT will lose a connection at least 3 - 5 times a day. Today it reached a head by disconnecting and re-connecting numerous times.

What is confusing to me is that I STILL have a connection to the internet. I can surf any website and connect to my email via Thunderbird.

The folks at NT say that this has nothing to do with them and suggested that I call my ISP and broker to troubleshoot the problem. I am not a techie. Is there ANYONE who can hold my hand and tell me what I need to do to ensure more stability with Ninja Trader? Thanks for your consideration.

Best Regards
Chuck

Hi Chuck,

Do you have additional information as to what ninjatrader looses its connection to ? (broker/datafeed - which?)

--ktrader

Reply With Quote
 
  #3 (permalink)
Elite Member
Chicago Illinois USA
 
Futures Experience: Advanced
Platform: Ninja Trader
Broker/Data: IB
Favorite Futures: duh hammer!
 
wldman's Avatar
 
Posts: 2,077 since Aug 2011
Thanks: 971 given, 2,641 received

No disrespect...


intended, but I do not suspect that this is an NT issue. If you send them an e-mail they will troubleshoot this for you right away.

My NT did drop once this week, but it was/is a router issue.

So they did kind of troubleshoot my issue that had nothing to do with them. I'm surprised they did not do the same for you.

My broker blames everything on NT and every time I call on them they come through.

Reply With Quote
The following user says Thank You to wldman for this post:
 
  #4 (permalink)
Elite Member
Grand Rapids, Michigan, United States
 
Futures Experience: Intermediate
Platform: NinjaTrader
Favorite Futures: TF, 6E
 
Posts: 318 since Dec 2010
Thanks: 263 given, 111 received


ktrader View Post
Hi Chuck,

Do you have additional information as to what ninjatrader looses its connection to ? (broker/datafeed - which?)

--ktrader

Hello ktrader. My broker is AMP Futures and the data feed is CQG. Thanks for any help!

Best Regards
Chuck

Reply With Quote
 
  #5 (permalink)
Elite Member
glostrup, denmark
 
Futures Experience: Advanced
Platform: Custom platform
Broker/Data: CQG
Favorite Futures: Futures, Options, Stocks
 
ktrader's Avatar
 
Posts: 249 since Aug 2011
Thanks: 151 given, 274 received


maxreturn View Post
Hello ktrader. My broker is AMP Futures and the data feed is CQG. Thanks for any help!

Best Regards
Chuck

Hi Chuck,

Can you post a log exempt from ninjatrader around the time a disconnect happens?

--ktrader

Reply With Quote
 
  #6 (permalink)
Elite Member
Grand Rapids, Michigan, United States
 
Futures Experience: Intermediate
Platform: NinjaTrader
Favorite Futures: TF, 6E
 
Posts: 318 since Dec 2010
Thanks: 263 given, 111 received


ktrader View Post
Hi Chuck,

Can you post a log exempt from ninjatrader around the time a disconnect happens?

--ktrader

Can you clarify for me what you mean by "exempt from ninjatrader"? Are you talking about the trace files that are found in the documents/NinjaTrader 7/trace directory?

Best Regards
Chuck

Reply With Quote
 
  #7 (permalink)
Elite Member
glostrup, denmark
 
Futures Experience: Advanced
Platform: Custom platform
Broker/Data: CQG
Favorite Futures: Futures, Options, Stocks
 
ktrader's Avatar
 
Posts: 249 since Aug 2011
Thanks: 151 given, 274 received


maxreturn View Post
Can you clarify for me what you mean by "exempt from ninjatrader"? Are you talking about the trace files that are found in the documents/NinjaTrader 7/trace directory?

Best Regards
Chuck

i said "log exempt from ninjatrader" , so a snip of the log (or trace) file around the time of a disconnect might be helpful.

--ktrader

Reply With Quote
 
  #8 (permalink)
Elite Member
Houston,Tx
 
Futures Experience: Advanced
Platform: NinjaTrader
Broker/Data: Mirus Futures/Zen-Fire
Favorite Futures: TF
 
ThatManFromTexas's Avatar
 
Posts: 2,302 since Feb 2010
Thanks: 1,208 given, 4,293 received


maxreturn View Post
I'm just wondering if anyone else has experienced this. Over the last couple of weeks on most days NT will lose a connection at least 3 - 5 times a day. Today it reached a head by disconnecting and re-connecting numerous times.

What is confusing to me is that I STILL have a connection to the internet. I can surf any website and connect to my email via Thunderbird.

The folks at NT say that this has nothing to do with them and suggested that I call my ISP and broker to troubleshoot the problem. I am not a techie. Is there ANYONE who can hold my hand and tell me what I need to do to ensure more stability with Ninja Trader? Thanks for your consideration.

Best Regards
Chuck

@maxreturn

1. Have you recently changed anything at your end, hardware software etc?

2. Anyone else complained of problems with the data feed you use?

3. What did support at your broker say?

I'm just a simple man trading a simple plan.

My daddy always said, "Every day above ground is a good day!"
Reply With Quote
The following user says Thank You to ThatManFromTexas for this post:
 
  #9 (permalink)
Elite Member
Dartmouth NS
 
Futures Experience: Intermediate
Platform: MC, MC.Net, NT, TWS
Broker/Data: IB / IQFeed / Kids
Favorite Futures: Forex, stocks
 
bnichols's Avatar
 
Posts: 638 since Feb 2010
Thanks: 64 given, 459 received

Another vote for not an issue with NT. I've experienced the same thing from time to time, the cause always the provider, the wiring or the equipment between me and the provider or the operating environment.

Reply With Quote
The following user says Thank You to bnichols for this post:
 
  #10 (permalink)
Elite Member
Grand Rapids, Michigan, United States
 
Futures Experience: Intermediate
Platform: NinjaTrader
Favorite Futures: TF, 6E
 
Posts: 318 since Dec 2010
Thanks: 263 given, 111 received



ktrader View Post
i said "log exempt from ninjatrader" , so a snip of the log (or trace) file around the time of a disconnect might be helpful.

--ktrader

Thx. I went for a walk and have been sitting at the computer for a couple of hours now. Wouldn't you know it....no connection problems. So I attached the trace file from today. I had numerous disconnects in the 9 - 10:30 time frame or so. I hope this is sufficient. If not, I'll wait a while longer and see if it happens again, at which time I'll post the trace file. Thanks!

Best Regards
Chuck

Attached Files
Register to download File Type: txt trace.20120914.txt (72.5 KB, 32 views)
Reply With Quote

Reply



futures io > > > > Ninja Trader Persistently Loses Connection

Thread Tools Search this Thread
Search this Thread:

Advanced Search



Upcoming Webinars and Events (4:30PM ET unless noted)

Jigsaw Trading: TBA

Elite only

FuturesTrader71: TBA

Elite only

NinjaTrader: TBA

Jan 18

RandBots: TBA

Jan 23

GFF Brokers & CME Group: Futures & Bitcoin

Elite only

Adam Grimes: TBA

Elite only

Ran Aroussi: TBA

Elite only
     

Similar Threads
Thread Thread Starter Forum Replies Last Post
x trader or Ninja Trader SteveC55374 Platforms and Indicators 11 March 11th, 2014 04:44 PM
Ninja Trader Vs Market Delta Trader rickbw The Elite Circle 7 March 5th, 2014 10:16 AM
How to get around Ninja Trader freddy250 NinjaTrader 5 January 11th, 2012 12:58 PM
Ninja Trader chart trader toggle? GaryD NinjaTrader 5 December 17th, 2011 12:40 AM
esignal and ninja trader connection problem sudhiravi eSignal 5 August 26th, 2011 12:07 AM


All times are GMT -4. The time now is 11:03 AM.

Copyright © 2017 by futures io, s.a., Av Ricardo J. Alfaro, Century Tower, Panama, +507 833-9432, info@futures.io
All information is for educational use only and is not investment advice.
There is a substantial risk of loss in trading commodity futures, stocks, options and foreign exchange products. Past performance is not indicative of future results.
no new posts
Page generated 2017-12-18 in 0.16 seconds with 20 queries on phoenix via your IP 54.226.113.250