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Tapatalk woes


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Tapatalk woes

  #71 (permalink)
 PegasusOZ 
Australia
 
Experience: Intermediate
Platform: Ninjatrader, Omnitrader
Trading: Futures
Posts: 7 since Jun 2011
Thanks Given: 4
Thanks Received: 2

Worked 24 hours ago.
About 12 hours ago stopped with your documented "fail to connect"
Relogged in checked PW, etc.
Closed all apps, rebooted from power down.
Nothing resolved issue.
However....access from Safari was fine.
My iPad is a 3rd gen "new iPad". IOS 5.1.

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  #72 (permalink)
 PegasusOZ 
Australia
 
Experience: Intermediate
Platform: Ninjatrader, Omnitrader
Trading: Futures
Posts: 7 since Jun 2011
Thanks Given: 4
Thanks Received: 2

Additional to previous post - forgot to mention Using latest Tapatalk 1.13.2

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  #73 (permalink)
 NW27 
Newcastle, Australia
 
Experience: Intermediate
Platform: Multicharts 8 - Full Version
Broker: IB
Trading: SPI,FTSE100, 6E, 6A
Posts: 285 since Oct 2010
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As the Americans would say, hurrah :-)

Thanks,
Neil.

(Sent from my Galaxy S2 via Tapatalk)

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  #74 (permalink)
 
Big Mike's Avatar
 Big Mike 
Manta, Ecuador
Site Administrator
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PegasusOZ View Post
Worked 24 hours ago.
About 12 hours ago stopped with your documented "fail to connect"

I only made the change a few hours ago. So you need to test it now.

Mike

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  #75 (permalink)
 
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 Alan 
Sydney - Australia
 
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I just connected on my first attempt. What a relief

Thanks for fixing the bugs

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  #76 (permalink)
 
Big Mike's Avatar
 Big Mike 
Manta, Ecuador
Site Administrator
Developer
Swing Trader
 
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OK, so it seems the change I made solved the problem.

Only thing is, it was kind of an expensive change (in terms of performance expense). I had to disable a query optimizer which saves the forum about 8 million queries a day.

What I want to do next is try turning back on a portion of the query optimizer, because I think I have an idea as to what portion caused the Tapatalk problem, and I will leave that part disabled.

So in about 2 minutes, I am going to turn part of this back on. I'd like for those that confirmed Tapatalk was working the last few hours to go and test again in a minute, and let me know if it still works or if I have broken it.

Mike

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  #77 (permalink)
 PegasusOZ 
Australia
 
Experience: Intermediate
Platform: Ninjatrader, Omnitrader
Trading: Futures
Posts: 7 since Jun 2011
Thanks Given: 4
Thanks Received: 2

Tapatalk has been reconnecting fine for the last hour or so.. Tried stopping app and restarting.
Reconnected and logged in several times with no failures so far..
Looks much better.
Thanks for chasing the fault down as Tapatalk is the best way to read the trading forum I have found.

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  #78 (permalink)
 PegasusOZ 
Australia
 
Experience: Intermediate
Platform: Ninjatrader, Omnitrader
Trading: Futures
Posts: 7 since Jun 2011
Thanks Given: 4
Thanks Received: 2

Just restarted again. Clean login on errors.

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  #79 (permalink)
 PegasusOZ 
Australia
 
Experience: Intermediate
Platform: Ninjatrader, Omnitrader
Trading: Futures
Posts: 7 since Jun 2011
Thanks Given: 4
Thanks Received: 2

Last test.. Restart. No logos error... See ya from Melbourne OZ... Looks fine now.

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  #80 (permalink)
 
Alan's Avatar
 Alan 
Sydney - Australia
 
Experience: Intermediate
Platform: Ninja Trader
Broker: Velocity Futures
Trading: ES, 6E
Posts: 153 since Jun 2009
Thanks Given: 1,442
Thanks Received: 144


I logged back in on my mobile and I connected to futures.io (formerly BMT) first time. The fix seems to be working fine at this stage. I have since logged in a few times and I have always logged in on the first attempt. Happy again

Thanks Mike.

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