If they increased their price 500%- what they offer would still be under priced. They also have multiple price tiers and products- may I add.

I think you simply do not understand the power available to a serious trader with Sierra Chart. I have driven a bunch of other platforms, professionally- not Mickey Mousing with them. There are other good platforms as well, some better suited out of the box for various trading methods- but IMO they all fall short of what Sierra is capable of at the end of the day.

Personally, and within the industry, Sierra is very highly regarded as one of the most capable, fast (C++ through and through, no room for interpretation here- this is Wall Street quality and efficient code), reliable, feature rich, and extensible platforms out there.

Their customer support is FANTASTIC for real issues. I’ve had multiple things addressed within under an hour, sometimes within minutes- and always within the same business day. Once or twice I discovered issues that they patched up when pushing the next update within 24-48hrs. Often people will misjudged what is really a problem and what is not. They will always deal with an actual problem- and they are good at identifying what is and what is not. For issues where it is the user that is misguided or does not understand- they will most often point you in the right direction in their extensive and elaborate documentation. Most other issues are addressed in their forums.

They do not take feature requests, as they already have a very extensive road-map for what is already as near to completion as any offering out there.
As traders- we all have our own quirks and features and functionality we would like to see- but it is so personal and there could be an infinite amount of possibilities. Thus the power of ACSIL and the ease of integrating and customizing yourself with C++.

Can they be a bit more ‘polite’ or have ‘bedside manners’ regarding support…. Sure…..
But I’ll take their fantastic software and amazing support engineers over the other competitors any day, every time given the choice. The alternatives, I assure you, will be nicer to you, and give you an inferior product. But at least they’ll be polite about it.

Not everyone needs the functionality (and added complexity) that Sierra offers. There are many other adequate quality alternatives, updated much less frequently- that will satisfy most retail needs.

NT8, Multicharts etc. Check them out. They are also very good.


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Nope. I use package 5, and it is the same $36 it has been for quite some time. Don't post inaccurate things like this if you can't back it up with numbers.

Hi Josh, what op said is not inaccurate thing, looks the following from SC website:

Effective January 15, 2022, Service Package 5 or higher will be required to use CQG when there is a usage time renewal, or for new Sierra Chart accounts.

And sometime thereafter, probably March 2022, there will be a requirement that Service Package 10 or higher is required to use CQG in the same way.

And eventually, when there is sufficient support for the Teton order routing service among the clearing firms, and we have EUREX trading support added to Teton, probably we will require package 12 to use CQG. CQG support will remain for those who want to trade futures options, or want to trade less common exchanges like the Asian exchanges.

https://www.sierrachart.com/SupportBoard.php?PostID=288462

There is no any benefit for traders who want to trade options or only trade Asian exchanges to use package 12.

And there is definitely no any benefit for traders who want to trade options or only trade Asian exchanges to use package 10 or higher since Denali data feed doesn't including data of Asian exchange, and SC said this will never support.

According to above statement, even the same price it is overprice to traders who want to trade options or only trade Asian exchanges, so it is absolutely not reasonable to charge more to us.

What does any of this have to do with my reply post that you quoted?
Just to be clear- your assertion that Sierra is not good or 'worth it' because you can't trade Asian exchanges using Denali as you suggested is illogical. It is not geared towards this, so why would you even judge it by that yard stick?

What does any of this have to do with my reply post that you quoted?
Just to be clear- your assertion that Sierra is not good or 'worth it' because you can't trade Asian exchanges using Denali as you suggested is illogical. It is not geared towards this, so why would you even judge it by that yard stick?
Guys, come on... seriously. A trading package is very personal, and everyone has different needs. At least be logical about how you judge something.
Clearly you can't knock a package for not doing what you want it to do- if it was not made for that in the first place. It's not like they offer that service and it's broken.

If they increased their price 500%- what they offer would still be under priced.

If Sierra Chart increased their price 500%- what they offer would still be under priced.

I'm not a Sierra Chart 'fanatic' or anything of the sort.

Yes its like Amazon book reviews " one star because book was late for week" or " one star because book arrive damages " ...

Are you seriously?

What you mentioned is possibly happen to anyone, and Amazon have "no intent" to do that.

But look at what I wrote, SC have intent to do that, because they want to phase out CQG.
https://www.sierrachart.com/SupportBoard.php?PostID=289522

Now CQG users become commercial tool of SC to help them defeat their competitor.

This is "totally" different from what you mentioned, only "fanatic guys" will want to dwarf themself to become commercial tool of SC voluntarily without any paid.