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Sierra Chart Price Increase


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Sierra Chart Price Increase

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  #21 (permalink)
 forgiven 
Fletcher NC
 
Experience: Intermediate
Platform: nijia trader
Broker: A.M.P. I.Q. ....C.Q.G.
Trading: ym es
 
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SatG View Post
Sierra chart was once good but not anymore. They increased their price by a whopping 200% . Plus their customer service is some what born out of the world. They are very rude and very arrogant. They will infact delete your question in their support portal if you point any mistakes of them.

Looks like all their customer service are unprofessional and not fit for doing this job.

compared to what ? the only thing I know of in the price range of Sierra charts is a life time Ninja Trader license .

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  #22 (permalink)
Mozart2112
Minoqua Wi USA
 
 
Posts: 119 since Sep 2019
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I'm just curious about something... with this new service package, being platform, orderflow and routing, what if something goes wrong? Who would be financially responsible ? All the other guys like TT, Rithmic, etc have been doing this for years and still have issues...

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  #23 (permalink)
 DanDaMan 
QC/Canada
 
Experience: Beginner
Platform: Sierra Chart, NinjaTrader
Trading: ES
 
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Mozart2112 View Post
I'm just curious about something... with this new service package, being platform, orderflow and routing, what if something goes wrong? Who would be financially responsible ? All the other guys like TT, Rithmic, etc have been doing this for years and still have issues...

You should do your own due-diligence and always read the fine print.

From what I have seen in many cases, and I believe it to be the case with Sierra- these software and service companies generally limit their liability to no more than the cost of the goods and/or services they provide you, and this is accepted by the end user if you decide to use their software/service.

We are traders, we take risks. You need to monitor your position, and if something looks off- immediately call your broker to verify and perhaps force liquidate to minimize loss or potential for loss if systems are not acting as expected.

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  #24 (permalink)
Mozart2112
Minoqua Wi USA
 
 
Posts: 119 since Sep 2019
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DanDaMan View Post
You should do your own due-diligence and always read the fine print.

From what I have seen in many cases, and I believe it to be the case with Sierra- these software and service companies generally limit their liability to no more than the cost of the goods and/or services they provide you, and this is accepted by the end user if you decide to use their software/service.

We are traders, we take risks. You need to monitor your position, and if something looks off- immediately call your broker to verify and perhaps force liquidate to minimize loss or potential for loss if systems are not acting as expected.

Yea, for sure... I always do. Thank you for that! I was just concerned about the newbies and the less experienced lol

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  #25 (permalink)
 cory 
virginia
 
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DanDaMan View Post
.. and I believe it to be the case with Sierra- these software and service companies generally limit their liability to no more than the cost of the goods and/or services they provide you...

not even that, I complained about data quality was creating charting problem and was told that is entirely my problem and yes ..read the contract.

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  #26 (permalink)
 bobwest 
Site Moderator
Sarasota FL
 
Experience: Advanced
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DanDaMan View Post
From what I have seen in many cases, and I believe it to be the case with Sierra- these software and service companies generally limit their liability to no more than the cost of the goods and/or services they provide you, and this is accepted by the end user if you decide to use their software/service.


cory View Post
not even that, I complained about data quality was creating charting problem and was told that is entirely my problem and yes ..read the contract.

I think that if it comes to anyone's liability for data or order routing problems, it's basically going to be let the buyer beware, or simply, law of the jungle.

There will be cases where it is not that way, but if a person goes in with that expectation, then he won't be unpleasantly surprised.

I do think companies will generally try to correct things, but I also think that they have their own self-interest in view as well. So I would just take these as additional risks of trading.

Bob.

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  #27 (permalink)
 Two Sheds 
Memphis TN USA
 
Experience: Intermediate
Platform: Sierra, TOS, TW
Broker: AMP and CQG, TDA
Trading: CL NG NQ
 
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Posts: 19 since Jan 2018
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Two things I have learned with using SierraCharts for a few years are

1. Get good at searching the support board for the problem you are having or info you are seeking - if you are asking it is very likely already been solved/answered.
A quick google search gets it in minutes typically.

2. Get good and comfortable with reading the various logs - if something is not going right or getting an error it usually tells you, so get familiar with the various logs.

It is not beginner friendly for sure, but you can do so much with it - the limits are your imagination and effort in learning how to modify or program it for what you want it to do. It ain't plug-and-play!

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  #28 (permalink)
 DanDaMan 
QC/Canada
 
Experience: Beginner
Platform: Sierra Chart, NinjaTrader
Trading: ES
 
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Two Sheds View Post
Two things I have learned with using SierraCharts for a few years are

1. Get good at searching the support board for the problem you are having or info you are seeking - if you are asking it is very likely already been solved/answered.
A quick google search gets it in minutes typically.

2. Get good and comfortable with reading the various logs - if something is not going right or getting an error it usually tells you, so get familiar with the various logs.

It is not beginner friendly for sure, but you can do so much with it - the limits are your imagination and effort in learning how to modify or program it for what you want it to do. It ain't plug-and-play!



Sierra Chart = F35 Lighting
Sierra Chart != Cessna 172

It's powerful, and can do more than virtually any package. But it probably is not the best plane for a total beginner.
A few hours in the seat though, and with experience... you'll realize the sky is the limit.

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  #29 (permalink)
 bebop 
Lima Peru
 
Experience: Advanced
Platform: Sierra CQG TradingView
Trading: ES / CL / Equities
 
Posts: 61 since May 2012
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Ive used a lot of platforms over the years and Sierra is hands down the best Ive encountered.

Its super fast, unbelievably adaptable and stability is rock solid.

I agree with others that platform choice is very personal thing, but I reckon if someone is complaining about paying 30-40 bucks a month for what Sierra provides, then they may want to consider if theyre in the right profession.

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  #30 (permalink)
 Scalpguy 
Helsinki, Finland
 
Experience: Advanced
Platform: SC and TWS
Broker: IB and AMP/CQG
Trading: ES, CL
 
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Posts: 206 since Jul 2010
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For AMP customers the SierraChart package 3 was free of charge (0$/mo) for years before the new rules about a year ago.

Now Im using SC pkg 10 w/ Denali, and paying $36/mo.

So OP was exactly right about the price increase.

---

But Im still a happy user of SC because it is the most efficient trading tool I have ever used in my over 10 year long trading career.

It takes nothing to be a Pig
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