Welcome to NexusFi: the best trading community on the planet, with over 150,000 members Sign Up Now for Free
Genuine reviews from real traders, not fake reviews from stealth vendors
Quality education from leading professional traders
We are a friendly, helpful, and positive community
We do not tolerate rude behavior, trolling, or vendors advertising in posts
We are here to help, just let us know what you need
You'll need to register in order to view the content of the threads and start contributing to our community. It's free for basic access, or support us by becoming an Elite Member -- see if you qualify for a discount below.
-- Big Mike, Site Administrator
(If you already have an account, login at the top of the page)
I'm not Tom, but as a recent user of Teton with Stage 5 (~2 months) I don't mind sharing my experience. I had the same doubts you have now.
The transition process was easy and went well. My FCM is Dorman.
I had all the support I needed from Stage 5 up to now.
As a backup, the only solution offered is Sierra "Web Trade Account Data and Order Entry" but you can only access it after you have the Teton service active. It's simply a basic web access where you can place orders (Buy / Sell), Open and Close positions, see your current Open Orders, Current Positions, Account Balance, etc.
There is also a 24 hour phone number in case you have an emergency. They will do whatever you need, but you will have a cost.
There is no App you can use over your cell phone.
I have a UPS as a power backup and two internet connections.
The execution speed is good and data is from Denali.
In short, the word here is "simple". Everything is simple and effective.
My answers would be the same as @Rui S
Thanks, Rui S.
With Teton Order Routing, bracket orders are server side, but managed with Sierra Chart client side.
So if you lose your internet connection, they are no longer managed.
With Teton, you can see your real-time acct balance, margin requirements, etc, at
Trade >> Trade Account Monitor/Balances Window
Your funds are protected for sure, but if they lose their status of NFA member the withdraw of your money could be delayed
So first of all, the better thing you can do is ask them to clarify what is their position about this complaint and if they do not reply then wire out your money and close the account
Just a quick update: I have been in contact with Anthony Giacomin from Stage 5 and he is taking care of this issue.
I don't want to disclose here much more of what he explained to me, but he assures that Stage 5 is in good shape and doing well and the issue will be sorted out soon.
In any case, Anthony himself is preparing to give some sort of a "public" explanation to customers and prospect customers, in order to reassure everyone.
So, don't give up on Stage 5 just yet, if you can.
