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To get CQG to update Sierrachart properly, the broker has to enable historical update for you. Many seem to be having problems with this issue, just call your broker and ask them to enable it.
Can you help answer these questions from other members on NexusFi?
Just incase the above doesn't fix the issue with missing historical intraday data (as it didn't in my case and I had the same exact problem), see the 'help/frequently asked questions' section on sierra charts website, under that look for 'Missing or incomplete Intraday data chart' which is currently Help Topic #7. Under this I found the suggestion to perform 'Edit>>Delete All Data and Download' function actually recovered all of my missing data. If that doesn't work, then look around under that topic and try something else. Hope this is helpful to others!
This didn't work for me anymore. Over the weekend I couldn't get ES / EP to load earlier than 9/1/20, and when I did a delete all and download, I got even less data. Now I can't get any 2020 data at all. And I can't get bid and ask volume to load anymore past a few days back.
In late January I switched to the Denali data feed with AMP and optimized two swing-trading strategies in SC, one old (ES) and one new (NQ). (I reworked the older strategy I first developed in TS as a spreadsheet study and got it working how I wanted.)
A week ago there was an SC TT issue at AMP, and they eventually switched me back to CQG data. I verified today that tick data are different enough so that they produce slightly different results for both strategies. And of course, psychologically speaking, I have less confidence in running the strategies with CQG data.
Suggestions are greatly appreciated on what broker I should turn to for Denali data to be used to run two swing-trading strategies. Not too expensive, not too cheap (AMP is cheap and has caused me difficulties).
Well, when I backtested, the results were different. Also, I found that the non-CQG symbols load faster and work better with the program and calculate as expected in the spreadsheet study for trading.