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Siarra with TTNET 6E data problem
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Siarra with TTNET 6E data problem

  #1 (permalink)
Elite Member
Oregon
 
Futures Experience: Beginner
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Siarra with TTNET 6E data problem

I'm still having issues with the TTnet 6E data on Sierrachart- since the tick size change 2 weeks ago.
No levels on the DOM etc. Here is the reply I got from Sierra support yesterday :
"We are aware of this and TT has been told about it. There is a problem where the Bid and Ask prices are 10 times the actual value.Puzzling why this still has not yet been resolved. "

Anyone else still having this problem ?

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  #2 (permalink)
Just a boy
Auckland, New Zealand
 
Futures Experience: Beginner
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Broker/Data: AMP/CQG
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I'm still having issues with the TTnet 6E data on Sierrachart- since the tick size change 2 weeks ago.
No levels on the DOM etc. Here is the reply I got from Sierra support yesterday :
"We are aware of this and TT has been told about it. There is a problem where the Bid and Ask prices are 10 times the actual value.Puzzling why this still has not yet been resolved. "

Anyone else still having this problem ?



I use SC/TTnet via AMP.

I do NOT use bid/ask data, but this TTnet issue did cause me problems with the display of data last week. As per the thread on the SC forum I followed their advice and disabled error filtering which fixed my problem. At the time SC told me they had advised TT of the issue. Just today I re-enabled error filtering on the assumption TT had fixed the issue at their end and my 6E data has been fine today.

I suggest you register and post a message directly on the TTnet forum. I have done this before for other issues and received responses.

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