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My TF chart just stopped
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My TF chart just stopped

  #1 (permalink)
Elite Member
owensboro ky
 
Futures Experience: Intermediate
Platform: TOS,Sierra
Broker/Data: IB, TD
Favorite Futures: ES
 
Posts: 30 since Jul 2015
Thanks: 14 given, 3 received

My TF chart just stopped

Hi all, I'm new to Sierra chart so I don't know if I'm doing something wrong or just having a brain fart but my TF chart just stopped at 13:23 pm today. Any clues to why?

Thanks!

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  #2 (permalink)
Elite Member
Phoenix AZ USA
 
Futures Experience: Advanced
Platform: SierraChart
Broker/Data: TradePro/TransAct
Favorite Futures: NQ YM RTY
 
Posts: 296 since Nov 2009
Thanks: 125 given, 338 received

I had this problem until I changed to a better ISP.

Here's one possibility: Your internet connection had some packet losses that caused the data feed to stop, but since it wasn't a complete loss of signal, SC didn't see it so it didn't 'Reconnect on Failure'.

If you happen to notice that the feed has stopped, you can click on Dis, then Con to restart the feed.

This assumes you didn't have a complete internet failure and File >> Data/Trade Services Settings >> Reconnect on Failure is checked.
Or maybe you had a complete internet failure and Reconnect on Failure is unchecked.


Last edited by tomgilb; November 30th, 2015 at 10:37 PM.
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  #3 (permalink)
Market Wizard
virginia
 
Futures Experience: Intermediate
Platform: ninja
Favorite Futures: ES
 
cory's Avatar
 
Posts: 5,218 since Jun 2009
Thanks: 628 given, 6,316 received
Forum Reputation: Legendary


your license maybe expired?

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  #4 (permalink)
Elite Member
owensboro ky
 
Futures Experience: Intermediate
Platform: TOS,Sierra
Broker/Data: IB, TD
Favorite Futures: ES
 
Posts: 30 since Jul 2015
Thanks: 14 given, 3 received


tomgilb View Post
I had this problem until I changed to a better ISP.

Here's one possibility: Your internet connection had some packed losses that caused the data feed to stop, but since it wasn't a complete loss of signal, SC didn't see it so it didn't 'Reconnect on Failure'.

If you happen to notice that the feed has stopped, you can click on Dis, then Con to restart the feed.

This assumes you didn't have a complete internet failure and File >> Data/Trade Services Settings >> Reconnect on Failure is checked.
Or maybe you had a complete internet failure and Reconnect on Failure is unchecked.

That was it, I pressed dis/con and it worked

Thanks Tomgilb

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  #5 (permalink)
Elite Member
owensboro ky
 
Futures Experience: Intermediate
Platform: TOS,Sierra
Broker/Data: IB, TD
Favorite Futures: ES
 
Posts: 30 since Jul 2015
Thanks: 14 given, 3 received


cory View Post
your license maybe expired?

No I just signed up a week ago. Thanks for your help tho!

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