DOM reports incorrect high/low after restart

October 24th, 2014, 05:58 PM

This has been happening to me for a while now. If my connection is interrupted to my broker (IB) then the DOM resets. This also happens if I exit and re-launch Sierra in the middle of the day for some reason.

The high/low markers (blue/red lines at 61.25/59.75) are wrong and get reset. See screenshot:

Basically they start over.

But you can see the VP is maintained correctly. The VP data is coming from IQFeed in another instance of Sierra.

Can one of you guys help me find a solution for this?

Mike

October 25th, 2014, 03:14 AM

Not sure Mike.

Can you attach a picture of the settings screens for any Studies you have attached to the DOM (chart).

October 25th, 2014, 01:43 PM

steve2222

Not sure Mike.

Can you attach a picture of the settings screens for any Studies you have attached to the DOM (chart).

There is no study for the high/low, it's built-in to DOM.

Mike

October 27th, 2014, 12:22 PM

Big Mike

There is no study for the high/low, it's built-in to DOM.

Mike

Looks like an issue for Sierra.

I can't replicate the problem with the feed I use in Sierra and the hi/lo print on the DOM is not user configurable in any way - you cannot even disable it.

October 27th, 2014, 01:50 PM

@Big Mike

for a better HOD LOD on the DOM try this study:

"High/Low for Time Period - Extended"
or
"High/Low for Time Period"

I dont know how to disable the "default" DOM-HOD LOD lines.
(maybe play around with color setting)

https://nexusfi.com/attachment.php?attachmentid=163578&stc=1&d=1414431815

https://nexusfi.com/attachment.php?attachmentid=163579&stc=1&d=1414431815

https://nexusfi.com/attachment.php?attachmentid=163580&stc=1&d=1414432144

https://nexusfi.com/attachments/163583d1414432338

October 27th, 2014, 02:23 PM

Thanks guys. I sent to Sierra support for comment.

Mike

October 27th, 2014, 03:49 PM

Big Mike

This has been happening to me for a while now. If my connection is interrupted to my broker (IB) then the DOM resets. This also happens if I exit and re-launch Sierra in the middle of the day for some reason.

The high/low markers (blue/red lines at 61.25/59.75) are wrong and get reset. See screenshot:

Mike

Go to the copy of Sierra Chart which is connected to IQ Feed and open a chart for that symbol. Select Window >>Current Quote Window. Is the Daily High and Daily Low correct?

Also make sure you have Global Settings >> General Settings >> General 2 >> Use Non-Chart Data from Remote Instances enabled.

October 27th, 2014, 03:52 PM

SierraChart

Go to the copy of Sierra Chart which is connected to IQ Feed and open a chart for that symbol. Select Window >>Current Quote Window. Is the Daily High and Daily Low correct?

Also make sure you have Global Settings >> General Settings >> General 2 >> Use Non-Chart Data from Remote Instances enabled.

Yes, the IQFeed instance has correct values per your test.

Yes, the InteractiveBrokers instance has that setting.

Both were like this already.

Mike

October 27th, 2014, 04:30 PM

Therefore, this is not making sense.

In the instance connected to IB, open a chart using the corresponding IB symbol. Go to Window >> Current Quote Window. Are the daily high and daily low, the same as what you see on the Trade DOM?

October 27th, 2014, 04:34 PM

SierraChart

Therefore, this is not making sense.

In the instance connected to IB, open a chart using the corresponding IB symbol. Go to Window >> Current Quote Window. Are the daily high and daily low, the same as what you see on the Trade DOM?

Yes, same as trade DOM -- which are incorrect values.

If I disconnect right now and reload Sierra, the high and low of day on the DOM will be 1 tick apart (last), in other words it resets on connection break and only shows the high or low of day since my last reconnect.

Mike

DOM reports incorrect high/low after restart

Discussion in Sierra Chart

DOM reports incorrect high/low after restart