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DOM reports incorrect high/low after restart
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Created: by Big Mike Attachments:9

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DOM reports incorrect high/low after restart

 
Site Administrator
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DOM reports incorrect high/low after restart

This has been happening to me for a while now. If my connection is interrupted to my broker (IB) then the DOM resets. This also happens if I exit and re-launch Sierra in the middle of the day for some reason.

The high/low markers (blue/red lines at 61.25/59.75) are wrong and get reset. See screenshot:

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Basically they start over.

But you can see the VP is maintained correctly. The VP data is coming from IQFeed in another instance of Sierra.

Can one of you guys help me find a solution for this?

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Mike

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Just a boy
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Not sure Mike.

Can you attach a picture of the settings screens for any Studies you have attached to the DOM (chart).

 
 
Site Administrator
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steve2222 View Post
Not sure Mike.

Can you attach a picture of the settings screens for any Studies you have attached to the DOM (chart).

There is no study for the high/low, it's built-in to DOM.

Mike

Due to time constraints, please do not PM me if your question can be resolved or answered on the forum.

Need help?
1) Stop changing things. No new indicators, charts, or methods. Be consistent with what is in front of you first.
2) Start a journal and post to it daily with the trades you made to show your strengths and weaknesses.
3) Set goals for yourself to reach daily. Make them about how you trade, not how much money you make.
4) Accept responsibility for your actions. Stop looking elsewhere to explain away poor performance.
5) Where to start as a trader? Watch this webinar and read this thread for hundreds of questions and answers.
6)
Help using the forum? Watch this video to learn general tips on using the site.

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Just a boy
Auckland, New Zealand
 
Futures Experience: Beginner
Platform: Sierra Chart
Broker/Data: AMP/CQG
Favorite Futures: Whatever moves in my timezone
 
Posts: 1,810 since Sep 2009
Thanks: 3,175 given, 1,396 received


Big Mike View Post
There is no study for the high/low, it's built-in to DOM.

Mike

Looks like an issue for Sierra.

I can't replicate the problem with the feed I use in Sierra and the hi/lo print on the DOM is not user configurable in any way - you cannot even disable it.

 
 
Rristocrat
zurich
 
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puma's Avatar
 
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@Big Mike

for a better HOD LOD on the DOM try this study:

"High/Low for Time Period - Extended"
or
"High/Low for Time Period"

I dont know how to disable the "default" DOM-HOD LOD lines.
(maybe play around with color setting)

https://futures.io/attachment.php?attachmentid=163578&stc=1&d=1414431815

https://futures.io/attachment.php?attachmentid=163579&stc=1&d=1414431815

https://futures.io/attachment.php?attachmentid=163580&stc=1&d=1414432144

https://futures.io/attachments/163583d1414432338

Attached Thumbnails
DOM reports incorrect high/low after restart-2014-10-27_185148.jpg   DOM reports incorrect high/low after restart-2014-10-27_185525.jpg   DOM reports incorrect high/low after restart-2014-10-27_185618.jpg   DOM reports incorrect high/low after restart-2014-10-27_185733.jpg   DOM reports incorrect high/low after restart-2014-10-27_190521.jpg  

Last edited by puma; October 27th, 2014 at 02:08 PM.
The following 2 users say Thank You to puma for this post:
 
 
Site Administrator
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Thanks guys. I sent to Sierra support for comment.

Mike

Due to time constraints, please do not PM me if your question can be resolved or answered on the forum.

Need help?
1) Stop changing things. No new indicators, charts, or methods. Be consistent with what is in front of you first.
2) Start a journal and post to it daily with the trades you made to show your strengths and weaknesses.
3) Set goals for yourself to reach daily. Make them about how you trade, not how much money you make.
4) Accept responsibility for your actions. Stop looking elsewhere to explain away poor performance.
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 Vendor: www.sierrachart.com 
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Big Mike View Post
This has been happening to me for a while now. If my connection is interrupted to my broker (IB) then the DOM resets. This also happens if I exit and re-launch Sierra in the middle of the day for some reason.

The high/low markers (blue/red lines at 61.25/59.75) are wrong and get reset. See screenshot:

Mike

Go to the copy of Sierra Chart which is connected to IQ Feed and open a chart for that symbol. Select Window >>Current Quote Window. Is the Daily High and Daily Low correct?

Also make sure you have Global Settings >> General Settings >> General 2 >> Use Non-Chart Data from Remote Instances enabled.

The following user says Thank You to SierraChart for this post:
 
 
Site Administrator
Manta, Ecuador
 
Futures Experience: Advanced
Platform: My own custom solution
Favorite Futures: E-mini ES S&P 500
 
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SierraChart View Post
Go to the copy of Sierra Chart which is connected to IQ Feed and open a chart for that symbol. Select Window >>Current Quote Window. Is the Daily High and Daily Low correct?

Also make sure you have Global Settings >> General Settings >> General 2 >> Use Non-Chart Data from Remote Instances enabled.

Yes, the IQFeed instance has correct values per your test.

Yes, the InteractiveBrokers instance has that setting.

Both were like this already.

Mike

Due to time constraints, please do not PM me if your question can be resolved or answered on the forum.

Need help?
1) Stop changing things. No new indicators, charts, or methods. Be consistent with what is in front of you first.
2) Start a journal and post to it daily with the trades you made to show your strengths and weaknesses.
3) Set goals for yourself to reach daily. Make them about how you trade, not how much money you make.
4) Accept responsibility for your actions. Stop looking elsewhere to explain away poor performance.
5) Where to start as a trader? Watch this webinar and read this thread for hundreds of questions and answers.
6)
Help using the forum? Watch this video to learn general tips on using the site.

If you want
to support our community, become an Elite Member.

 
 
 Vendor: www.sierrachart.com 
New Zealand
 
Futures Experience: Master
Platform: Sierra Chart
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Posts: 112 since Feb 2011
Thanks: 4 given, 229 received

Therefore, this is not making sense.

In the instance connected to IB, open a chart using the corresponding IB symbol. Go to Window >> Current Quote Window. Are the daily high and daily low, the same as what you see on the Trade DOM?

 
 
Site Administrator
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Posts: 46,591 since Jun 2009
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SierraChart View Post
Therefore, this is not making sense.

In the instance connected to IB, open a chart using the corresponding IB symbol. Go to Window >> Current Quote Window. Are the daily high and daily low, the same as what you see on the Trade DOM?

Yes, same as trade DOM -- which are incorrect values.

If I disconnect right now and reload Sierra, the high and low of day on the DOM will be 1 tick apart (last), in other words it resets on connection break and only shows the high or low of day since my last reconnect.

Mike

Due to time constraints, please do not PM me if your question can be resolved or answered on the forum.

Need help?
1) Stop changing things. No new indicators, charts, or methods. Be consistent with what is in front of you first.
2) Start a journal and post to it daily with the trades you made to show your strengths and weaknesses.
3) Set goals for yourself to reach daily. Make them about how you trade, not how much money you make.
4) Accept responsibility for your actions. Stop looking elsewhere to explain away poor performance.
5) Where to start as a trader? Watch this webinar and read this thread for hundreds of questions and answers.
6)
Help using the forum? Watch this video to learn general tips on using the site.

If you want
to support our community, become an Elite Member.


 



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