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Oh, and completely refresh the OOBE (out of box experience) with modern looking colors, buttons, fonts, DOM's with profile, simple chart templates people are interested in.
The default colors (and appearance, see above post) just make the program look out of date, when under the hood it's cutting edge.
It's not representative and I bet a lot of people don't give it a chance because they are judging it based on whats on the outside instead of the inside...
One of the things that I really like about Sierra is that they spend their time on things that matter under the hood. For those of us who actually give Sierra a chance in spite of it's rather outdated out of the box front end, we are rewarded with one of the best platforms available.
To be honest if I had to choose between their development team focusing more on making it look pretty out of the box, or continuing to focus on features, speed, stability and all around power. I think I would vote to stick with the latter.
Diversification is the only free lunch
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Site Administrator Swing Trader Data Scientist & DevOps
Manta, Ecuador
Experience: Advanced
Platform: Custom solution
Trading: Futures & Crypto
Posts: 50,147 since Jun 2009
Thanks: 32,651 given,
99,028
received
From the perspective of an existing user that makes sense.
But in my opinion the growth of the community is being stunted by the old looking GUI and bad OOBE. So many are not giving it the chance you've given it, and never get to where you are.
Site Administrator Swing Trader Data Scientist & DevOps
Manta, Ecuador
Experience: Advanced
Platform: Custom solution
Trading: Futures & Crypto
Posts: 50,147 since Jun 2009
Thanks: 32,651 given,
99,028
received
Just in case I have not made my point clear, what I mean is that the goal of the organization should be to make the best trading product possible, right? And to do that, they need funds. They get funds from subscriptions, which means they need more users (or to raise prices).
My point is, there is a core audience right now that understands Sierra. But it's a bit outside of the comfort zone from some other retail platforms and some people are not giving it a chance or are abandoning it shortly after download because of the OOBE and what would appear to be a very outdated piece of software.
In fact, I didn't look at Sierra for a long time because it looked antiquated to me. It was only once I paid closer attention that I realized its potential.
Long story short: many people judge a book by its cover, so now that the contents of the book are good, I'd like to see Sierra give the cover a face lift which in turn will grow the community.
@Big Mike Did you see the navigation bar we designed? if you like this direction we can go to the DOM, etc
We will do it with the increase of customers who use it.
Matt
Trading futures and options involves substantial risk of loss and is not suitable for all investors. Past performance is not necessarily indicative of future results. You may lose more than your initial investment. All posts are opinions and do not claim to be facts. Please conduct your own due diligence. Use only Risk capital when trading Futures.
1 800 771 6748 local 561 367 8686 email [email protected]
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But I also like to see their user base grow,
so that they stay healthy
and provide me with my favorite trading platform.
For the last point:
- better look and feel
----- (not important to me, but maybe new users ?)
- flatten steep learning curve of initial use
---- this is partly due to Sierras zillion functionalities
-------- no change here please
-------- yes, I cry for more functions & simplicity at the same time
---- somewhat confusing & illogical structure of the menus
-------- e.g alphabetize "Tools"
-------- ...
---- 2-3Tier documentation
------ one brief & entry level only
------ the existing one is very detailed (but reality is ,most dont read it)
---------- lots/more annotated pictures in the doc.
------ video tutorials !!!!!!!!!!!!!!!!!!!!!!!!
- make use of your Sierra user community
---- open your forum
------- use a modern forum script
---- encourage user helping users there
---- dont fear increased support time/ effort
---- be nice to your clients & dont fuck them with your famous attitude in the support forum
------- yes, we are bastard, but this is part of the game
- marketing
---- go out there and tell the retail trader world about your superior platform
---- tell the retail forex world about it
---- ...
- DOM
---- I dont use Sierra DOM right now, so it might be fine
---- my request is , to make Sierra DOM exactly like Ninja's DOM (the current version)
- abandon the "dont say thank you"-policy
----> you deal with humans, we like to be nice
Did I say video tutorials already ? !!!!!!!!!!!!!!!!!!!
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These are educational videos, and if you have more ideas for videos, we would gladly implement them.
Matt
Trading futures and options involves substantial risk of loss and is not suitable for all investors. Past performance is not necessarily indicative of future results. You may lose more than your initial investment. All posts are opinions and do not claim to be facts. Please conduct your own due diligence. Use only Risk capital when trading Futures.
1 800 771 6748 local 561 367 8686 email [email protected]
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