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Ya, it's a feed issue for sure. TF has always been a problem for me, even before the latest update to ATcharts. I never had Sierra freeze in the past but since the update and their integration (ATCharts) they both freeze up now. Try calling in to support. Or if you have then you know how it is going to go.
Ring.Ring..
TRANSACT!
Um, Hello, I am getting some freezing, are your systems fine? Anyone else having problems?
No! Everything is fine. It's your internet.
Best thing to do is get another feed and try them side by side. I did this and I haven't had an issue at all with other feeds tested. Hence, my internet is fine. It's best to transfer. It has been co$ting me too. Sucks but luckily there is a thing called competition out there
Can you help answer these questions from other members on NexusFi?
So trying to get the data feed straightened out. Infinity gave me transact number, I called transact and they tell me they have nothing to do with the charts lagging, it's sierras problem.
Thats the conclusion I've come to. But it's infinity charts, and I like there DOM and speed so idk if I want to leave them. You tried X_trader right? What did you think of X_study? Garbage? I only need alot of charts, and some pivots. No backtesting or indicators on the charts
I also really liked Infinity's DOM. However, there were occasional lags and missing data especially during fast markets. On several occasions I had 10-15 range bars within a time period with Ninja/ZF compared to only about half as many with Transact/Sierra. Consequently, I closed my Infinity account and just opened one with Matt at Optimus Futures. Very happy with the Sierra/Rithmic/Optimus combo.
I am on my way to using that combo (Sierra and Rithmic), just a few more days until it's setup. I have a demo with Rithmic and the feed doesn't miss a beat. Yesterday during the FOMC announcement I watched 3 Dom's with Rithmic and all worked excellent. I watched the Transact DOM in disgust. Like you mentioned there are times after the freeze that it won't even print the missed data so you end up with false volume data and price high lows. Rithmic has the R Trader DOM. Once you use it you'll see the Infinity one is a joke that only rookies should be using. There are many more settings options with Rtrader, even a self test Ping/speed test built into the Program. I will still be using Sierra as the issue is a data feed one not the charting software.
I noticed something very strange today. MultiCharts was severely lagging Sierra Chart. Both are using IQfeed, both the same symbol.
Very odd. I haven't rebooted my machine in about a month or restarted MultiCharts in probably just as long, so I am going to do that now.
I recorded a video to capture what I was seeing... I am running MC7 alpha, so maybe there is just a bug somewhere as I've never seen this before.
MultiCharts is on left, SC on right. At first MultiCharts is just flat out not moving, then it comes and displays all the ticks at once. During this time I was monitoring my CPU usage with taskmgr, I was showing less than 10% usage the entire time I was recording the video, so these "spurts" where not CPU-bound.
