jz166 

When I try DT, I always disconnect my working NT7 first, so there is no concurrency issue. I use the latest DT version, version 7 build 66 OK, now still the same problem. Log is just: "Trading System Connection Point: login_agent_rithmicc" that's it; color of zenfire connection icon is yellow, no response. thnx,

Try closing NinjaTrader completely, then launching MCDT, and then connecting to Zen-Fire - your problem seems to be caused by connectivity issues. Also note that, even though NinjaTrader is (forced to) disconnected, it still can 'hold' some part of the connection occupied. Better to make sure that it's not caused by this - then we can rule that out as possible explanation.

Jura 

Try closing NinjaTrader completely, then launching MCDT, and then connecting to Zen-Fire - your problem seems to be caused by connectivity issues. Also note that, even though NinjaTrader is (forced to) disconnected, it still can 'hold' some part of the connection occupied. Better to make sure that it's not caused by this - then we can rule that out as possible explanation.

last time I bounced my PC, and it still cannot connect.
yeah, NT7 works.

Just so I understand, it works in MC sometimes and not others? Or never works in MC? If never, check your credentials from the Rithmic/Zen Fire tab inside MC, as the credentials entered here are not retrieved from QuoteManager.

I would just use MultiCharts live chat support during trading hours, they can remote to your PC and identify the issue within a few minutes most likely.

Mike

Big Mike 

Just so I understand, it works in MC sometimes and not others? Or never works in MC? If never, check your credentials from the Rithmic/Zen Fire tab inside MC, as the credentials entered here are not retrieved from QuoteManager. I would just use MultiCharts live chat support during trading hours, they can remote to your PC and identify the issue within a few minutes most likely. Mike

yeah, it worked before.
but today it's worse, because it still failed after I bounced my PC (before running anything else).

also, in order to connect to zenfire, do I have to configure Rithmic also by using my zenfire credential? shocker?

all right, now I am totally confused.

Just now it works after start my laptop.
This is the same laptop which MC didn't work in the morning; the only diff is this morning I use my client's wifi (for their guests); tonight I use wifi in my house.

NT 7 worked in the morning, btw.

geez, I almost wanna give up; but it's free, so.....

Use their live support so they can tell you what the problem is, and then share with us

Mike