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Earn2Trade - Orianna Foucault (Director of Support) - Ask Me Anything (AMA)


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Earn2Trade - Orianna Foucault (Director of Support) - Ask Me Anything (AMA)

 
 
Earn2Trade's Avatar
 Earn2Trade 
 
Posts: 201 since Jul 2018
Thanks Given: 9
Thanks Received: 299


rb55 View Post
Micros are cheaper, details in the links.

https://help.earn2trade.com/en/articles/3226606-commissions-on-micro-assets

http://help.earn2trade.com/en/articles/2280137-what-is-the-fee-structure-on-the-live-or-livesim-accounts

I requested I go on the cheaper structure and then you have to provide a list of instruments you will trade.

However I didn't realise this will block you from trading anything else not on your list.

For example, I gave them a list of the micros I want to trade but when it came to trying to trade the ES or ZN my orders were rejected. Yesterday (the 5th) I asked why I couldn't trade those contracts and was told it was because I had requested to go on the live commission structure of those specific assets. Left me a litle confused to be fair as I just assumed the larger contracts were a standard commision rate and my request was for the micros. Should make that clear on the web page.

The CS guy said he would sort it and I gave him a list of non-micro contracts I would like to trade but when I tried to trade ZN again today the orders were still rejected. Pretty frustrating as I missed some good signals on ZN today.

I asked why I couldn't trade them again today and after a long wait was told; 'This will most probably be ready today after the market closes and opens back again.'

Wasn't sure what that meant so I asked if that meant Monday and was told; Probably today after the market closes and then opens again.

Unfortunately Rithmic requested that we make certain changes during market close, this is the reason why it takes some time to do that.

Earn2Trade
www.earn2trade.com
Become a Professional Trader. Decisions That Can Change Your Life Forever.
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Earn2Trade's Avatar
 Earn2Trade 
 
Posts: 201 since Jul 2018
Thanks Given: 9
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SawDr View Post
Yes - their rate for Micros is WAY out of line. $2.10 RT is ridiculous.

Generally only discount brokerages like AMP have extremely small rates for micros. The rates we have are passed directly by the Helios brokerage. The actual rate is the normal rate everyone pays (exchange fee) but the extra on top of that is the brokerage commission. I'm aware of many traders at brokers other than AMP, paying similar fees to what Helios has. That said, Helios is always working hard to get lower fees for their traders. When they do, they'll pass those as adjustments to Earn2Trade.

Earn2Trade
www.earn2trade.com
Become a Professional Trader. Decisions That Can Change Your Life Forever.
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 SawDr 
Washington, DC
 
Experience: Intermediate
Platform: Ninja and TOS
Broker: Ninja
Trading: CL, ES
Posts: 100 since Dec 2009
Thanks Given: 114
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Earn2Trade View Post
Generally only discount brokerages like AMP have extremely small rates for micros. The rates we have are passed directly by the Helios brokerage. The actual rate is the normal rate everyone pays (exchange fee) but the extra on top of that is the brokerage commission. I'm aware of many traders at brokers other than AMP, paying similar fees to what Helios has. That said, Helios is always working hard to get lower fees for their traders. When they do, they'll pass those as adjustments to Earn2Trade.

The list is larger than AMP, and $1.22 is the average. Ninja is $1.22 RT (all in) as well.

 
 
Earn2Trade's Avatar
 Earn2Trade 
 
Posts: 201 since Jul 2018
Thanks Given: 9
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SawDr View Post
The list is larger than AMP, and $1.22 is the average. Ninja is $1.22 RT (all in) as well.

I said discount brokerages, and there is nothing wrong with them. My point was that it's not something unique to Helios. I know traders paying $1.92/side for micros at TDAmeritrade/TOS and others paying higher at some FCM/IB's.

Earn2Trade
www.earn2trade.com
Become a Professional Trader. Decisions That Can Change Your Life Forever.
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Thanked by:
 
 
dyst's Avatar
 dyst 
Singapore
 
Experience: Intermediate
Platform: NinjaTrader, Sierra, MT4
Trading: ES, CL, NG, XAUUSD, USDJPY
Posts: 109 since May 2015
Thanks Given: 75
Thanks Received: 91

Hi Ryan

I am posting here about Gauntlet Mini
You see, I was in 2 short trades MES and had stops 260x on June contract
It hit limit UP today and halted

When market reopened, my trades were not closed by system?
It just went up and down my stop price. I messaged e2t and finamark for this problem
It went on and on (fluctuating my account balance) from NYSE open
until around 9:42 when Finamark admin flattened trade. If he did not do it the trades wld still be open even now!

I also noticed Rithmic cancelled my TP/ SL (bracket order) around 9:40 AM ET for no reason
System did not allow me to close trade (error message) and it refused to honor SL a few minutes since open
All I could do is wait for the helpdesk guys to reply me to solve this problem

Now I am told I failed the gauntlet, cos I breached the rules above 550 USD daily loss limit????

Could you help clarify? Thanks!

ps: I checking the log files and yes memory is right. The timing I quoted is pretty correct




Earn2Trade View Post
Should be within a month!


Numbers work... Magic lies in the numbers
 
 
Earn2Trade's Avatar
 Earn2Trade 
 
Posts: 201 since Jul 2018
Thanks Given: 9
Thanks Received: 299


dyst View Post
Hi Ryan

I am posting here about Gauntlet Mini
You see, I was in 2 short trades MES and had stops 260x on June contract
It hit limit UP today and halted

When market reopened, my trades were not closed by system?
It just went up and down my stop price. I messaged e2t and finamark for this problem
It went on and on (fluctuating my account balance) from NYSE open
until around 9:42 when Finamark admin flattened trade. If he did not do it the trades wld still be open even now!

I also noticed Rithmic cancelled my TP/ SL (bracket order) around 9:40 AM ET for no reason
System did not allow me to close trade (error message) and it refused to honor SL a few minutes since open
All I could do is wait for the helpdesk guys to reply me to solve this problem

Now I am told I failed the gauntlet, cos I breached the rules above 550 USD daily loss limit????

Could you help clarify? Thanks!

ps: I checking the log files and yes memory is right. The timing I quoted is pretty correct

I do not know what account is yours and generally we do not discuss specific account details in public. The support team will do their best to address any of your questions.

Earn2Trade
www.earn2trade.com
Become a Professional Trader. Decisions That Can Change Your Life Forever.
Follow me on Twitter
Thanked by:
 
 
dyst's Avatar
 dyst 
Singapore
 
Experience: Intermediate
Platform: NinjaTrader, Sierra, MT4
Trading: ES, CL, NG, XAUUSD, USDJPY
Posts: 109 since May 2015
Thanks Given: 75
Thanks Received: 91

Hi Ryan, just to check.

FOMC has already been cancelled on 18 march ( was already done on Sunday) but the gauntlet mini calendar does not reflect? I asked the customer support staff but no reply either.

https://www.federalreserve.gov/monetarypolicy/fomccalendars.htm

From federal reserve website. Says cancelled.

Numbers work... Magic lies in the numbers
 
 
Earn2Trade's Avatar
 Earn2Trade 
 
Posts: 201 since Jul 2018
Thanks Given: 9
Thanks Received: 299


dyst View Post
Hi Ryan, just to check.

FOMC has already been cancelled on 18 march ( was already done on Sunday) but the gauntlet mini calendar does not reflect? I asked the customer support staff but no reply either.

https://www.federalreserve.gov/monetarypolicy/fomccalendars.htm

From federal reserve website. Says cancelled.

It should be removed in the morning from the calendar, it's removed from our risk system so as to not trigger anyones failure.

Earn2Trade
www.earn2trade.com
Become a Professional Trader. Decisions That Can Change Your Life Forever.
Follow me on Twitter
Thanked by:
 
 
dyst's Avatar
 dyst 
Singapore
 
Experience: Intermediate
Platform: NinjaTrader, Sierra, MT4
Trading: ES, CL, NG, XAUUSD, USDJPY
Posts: 109 since May 2015
Thanks Given: 75
Thanks Received: 91

Thanks!

Informed them yesterday so was surprised to see it still there today lol


Earn2Trade View Post
It should be removed in the morning from the calendar, it's removed from our risk system so as to not trigger anyones failure.


Numbers work... Magic lies in the numbers
 
 dyoung 
Boston, MA
 
Experience: None
Posts: 12 since Apr 2019
Thanks Given: 9
Thanks Received: 13



Earn2Trade View Post
We can't release any details at this time --- but stay tuned!

Any updates on this @Earn2Trade?


 



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