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auction dashboard

  #131 (permalink)
 stevenwgm83 
Australia
 
Experience: Intermediate
Platform: MetaTrader, Ninjatrader
Broker: AMP, CQG
Trading: EUR/USD, 6E, 6A, 6J, ES, CL
Posts: 4 since Aug 2013
Thanks Given: 11
Thanks Received: 1

Sent him an email to switch machine. No reply since last Friday. Very frustrating.

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  #132 (permalink)
 Ticknsiper 
Arpajon France
 
Experience: Intermediate
Platform: NinjaTrader
Trading: Futures
Posts: 6 since Nov 2014
Thanks Given: 0
Thanks Received: 5

Hi,

I bought one licence last sunday and need licence activation for the software to run.

I sent 4 emails with no reply.

Is the company still alive ?

Kind regards,
David.

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  #133 (permalink)
 tastypaint 
los angles
 
Experience: Beginner
Platform: NinjaTrader
Trading: ES
Posts: 48 since Aug 2010
Thanks Given: 180
Thanks Received: 46



Ticknsiper View Post
Hi,

I bought one licence last sunday and need licence activation for the software to run.

I sent 4 emails with no reply.

Is the company still alive ?

Kind regards,
David.

If it is still alive he really needs someone to handle his customer service. And do his videos for him. This is not the first time he has disappeared.

That said. Its excellent software at a great price. I have a fantasy that he has locked himself away in a cave to program an extra special version for NT8.

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  #134 (permalink)
 Ticknsiper 
Arpajon France
 
Experience: Intermediate
Platform: NinjaTrader
Trading: Futures
Posts: 6 since Nov 2014
Thanks Given: 0
Thanks Received: 5

Hi,

Since y last post, I still have no news.

Does anybody experience the same ?

Kind regards,
David.

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  #135 (permalink)
SgtJ
new york,ny
 
Posts: 51 since May 2010
Thanks Given: 12
Thanks Received: 39

I haven't sent an email in a while, but still no replies to what was sent...and not really expecting one at this pt (hoping for the best but expecting the worst).

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  #136 (permalink)
Necroghost
Madrid
 
Posts: 12 since Sep 2016
Thanks Given: 7
Thanks Received: 2

I'm very interested in this post since I wanted to buy auction dashboard. However if I see that after buying the product I won't get it activated, obviously I won't buy it.
I made a question to support 2 days ago to know whether auction dashboard works on ninja trader 8 as well. Still no answer.
Please keep up reporting on any news about how to contact them, and if you get a working e-mail from them just post it.
Many thanks

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  #137 (permalink)
 emun 
prague, czech republic
 
Experience: Advanced
Platform: NinjaTrader
Trading: NQ
Posts: 165 since May 2012
Thanks Given: 49
Thanks Received: 74


Necroghost View Post
I'm very interested in this post since I wanted to buy auction dashboard. However if I see that after buying the product I won't get it activated, obviously I won't buy it.
I made a question to support 2 days ago to know whether auction dashboard works on ninja trader 8 as well. Still no answer.
Please keep up reporting on any news about how to contact them, and if you get a working e-mail from them just post it.
Many thanks

What relates to NT8, it is written on their web: "all of our current versions are for NinjaTrader® 7 only. We will have a NinjaTrader® 8 release in due time; yet please just note that all versions are for NT 7 at this time."
As far as I know AD for NT8 is now under construction. It could be the reason why there are delays in responses, because it is quite a lot of time and effort consuming...

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  #138 (permalink)
 stevenwgm83 
Australia
 
Experience: Intermediate
Platform: MetaTrader, Ninjatrader
Broker: AMP, CQG
Trading: EUR/USD, 6E, 6A, 6J, ES, CL
Posts: 4 since Aug 2013
Thanks Given: 11
Thanks Received: 1

No reply from the vendor either since end of last month. Money down the drain. I suggest you raise a dispute on Paypal to get your money back.


Ticknsiper View Post
Hi,

I bought one licence last sunday and need licence activation for the software to run.

I sent 4 emails with no reply.

Is the company still alive ?

Kind regards,
David.


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  #139 (permalink)
SgtJ
new york,ny
 
Posts: 51 since May 2010
Thanks Given: 12
Thanks Received: 39

Apparently he has time to post to twitter as of 12Nov, but can't be bothered by support requests.

https://twitter.com/steevcoco

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  #140 (permalink)
 
PTtrader84's Avatar
 PTtrader84 
Lisbon
 
Experience: Intermediate
Platform: NinjaTrader
Broker: Ninjatrader Brokerage
Trading: Eurex/Treasuries
Posts: 14 since Apr 2013
Thanks Given: 16
Thanks Received: 3



SgtJ View Post
Apparently he has time to post to twitter as of 12Nov, but can't be bothered by support requests.

https://twitter.com/steevcoco

Thats just awfull!

“The first rule of business, protect your investment”
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