LaissezFaire 

Nobody is asking for tax advice here. I'm simply asking for the net P&L for the year 2022 (or any other year). Surely you must have access to this for all your clients? And since you can create monthly statements automatically shouldn't creating a yearly statement be just as easy? When I was trading with Ninja through Dorman Brokerage they offered this. I don't remember if it was what you guys in the US call a 1099, but it was a single page PDF which showed net P&L for the year. It's very odd that you offer this to US clients, but none of your international clients. Thank you.

Understood.

We should clarify that our team is investigating a solution for a comparable document for international clients.

NinjaTrader 

Understood. We should clarify that our team is investigating a solution for a comparable document for international clients.

Thank you. That would be highly appreciated and I'm sure not only by me, but every other international client.

NT8 what does this mean, are there some new charges being levied???

Your Market Data subscription renewal transaction was SUCCESSFUL for April, 2023. You are subscribed to CMEGROUP_TOP. You can refer to our FAQ if you have any questions on how to manage your market data subscription.

Big Mike 

Link: https://ninjatrader.com/ Mike

Bad service ! Suddenly my license key ( lifetime) was not recognized. 3 pm imagine that . Imagine that I would have 20 contracts on. Called them - useless . Ninja became a very unrelaible patform . Very dangerous . Looking to move out .

dmr1 

Bad service ! Suddenly my license key ( lifetime) was not recognized. 3 pm imagine that . Imagine that I would have 20 contracts on. Called them - useless . Ninja became a very unrelaible patform . Very dangerous . Looking to move out .

We sent you a DM to assist.

Thanks.

NinjaTrader 

.

Ninja Trader Team,

I have been trying to connect BOTH BOOKMAP and MY DESKTOP NINJA TRADER PLATFORM to my account

and NOTHING WORKS RIGHT NOW.

I have been back and forth with your email support team on this one for about 5 days now! [ Since last Thursday ]


Ray -- could you please look into what is going on.
I just updated to the newest version of Ninja Trader as well.

My APEX RITHMIC CONNECTION works PERFECTLY FINE and connects on first try with the desktop platform.

My NinjaTrader Continuum Connection for my Desktop DOES NOT work ever. It just gets hung up on yellow.

MY BOOKMAP CONNECTION WORKS PERFECTLY and connects on first try.

----------------
I installed the latest version of Ninja Trader installed also.
-------------------
My last connection username ended in .PCAP and all the last ones that did always ended in some .## [. and TWO numbers ]

---------
I need to run Bookmap And NT CONCURRENTLY.

Thank you very much for any help on this matter.

OpalDragon 

Ninja Trader Team, I have been trying to connect BOTH BOOKMAP and MY DESKTOP NINJA TRADER PLATFORM to my account and NOTHING WORKS RIGHT NOW. I have been back and forth with your email support team on this one for about 5 days now! [ Since last Thursday ] Ray -- could you please look into what is going on. I just updated to the newest version of Ninja Trader as well. My APEX RITHMIC CONNECTION works PERFECTLY FINE and connects on first try with the desktop platform. My NinjaTrader Continuum Connection for my Desktop DOES NOT work ever. It just gets hung up on yellow. MY BOOKMAP CONNECTION WORKS PERFECTLY and connects on first try. ---------------- I installed the latest version of Ninja Trader installed also. ------------------- My last connection username ended in .PCAP and all the last ones that did always ended in some .## [. and TWO numbers ] --------- I need to run Bookmap And NT CONCURRENTLY. Thank you very much for any help on this matter.

We sent you a DM to troubleshoot the connection issues.

Thank you.

Platform has been down for about 6 hours. Contacted support and no response yet. Can someone please advise what's going on?
Thanks.

I traded on it all day

Rob1982 

I traded on it all day

Mine is still down and a bunch of other people I know are having the same issue. Can't even get a response from support - so something very wrong.
Wondering if they were hacked.