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NexusFi site changelog and issues/problem reporting

  #1581 (permalink)
 
bobwest's Avatar
 bobwest 
Western Florida
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Silvester17 View Post
@bobwest,

I'm still using gmail.

in that "mention notification" there're 3 buttons:

- view mentioned post
- view list of mentions
- modify alert settings

I can access all of them via the email. but only when I'm logged in. if I'm not logged in, then the fio pages are flickering.

Thanks.

@Big Mike, I think this shows that the issue is at my end, something to do with Gmail or Google here.

I was logged in to FIO while this happened. I tried logging out and logging back in to FIO. No change.

I closed and opened Google and Gmail (I do that every day anyway.) No change.

I cleared the Google cache of the following:
- Browsing history
- Cookies and other site data
- Cached images and files

Then closed and reopened Google and then Gmail.

No change from any of this either.

I am open to suggestions. Something is still not working right, but this is not my within my expertise.

Bob.

-----------------

Edit: or perhaps something relating to me or my settings on FIO? I haven't changed anything, myself.

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  #1582 (permalink)
 
bobwest's Avatar
 bobwest 
Western Florida
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bobwest View Post
Thanks.

@Big Mike, I think this shows that the issue is at my end, something to do with Gmail or Google here.

...

I am open to suggestions. Something is still not working right, but this is not my within my expertise.

Bob.

Got it! (Sort of.)

OK, this is part of it: I was starting Gmail just now and I noticed, as it was starting up, that down in the lower right corner it said something like "Loading Standard View," and it also had a link to "Load Basic HTML," so I clicked on that instead, and got something kind of similar to the style of page before Gmail's recent change to a new format a few weeks ago.

While in the "basic HTML" view, when I clicked on the "View Mentioned Post" button in the FIO notice, it first printed out the redirection url on a blank page (never did that before), and then went right to the FIO post!

So:

1. It's working, in an odd way.
2. There's something about the latest update to Gmail that does not take the redirection from the notification page button, and they made that change in the evening 2 days ago (10/25/18), because before that the new "Standard View" worked fine with these FIO notices.
3. I imagine there will be other users for whom this kind of redirection is not working, and not just from FIO, so Google probably will do a fix fairly soon.
4. I have no idea why @Silvester17 doesn't have the problem. Which Gmail view are you on, if I may ask? Did you take the upgrades?

If anyone else who is on Gmail has this issue, they can follow this procedure until Gmail does a fix.

Bob.

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  #1583 (permalink)
 
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 Silvester17 
Columbus, OH
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bobwest View Post
Got it! (Sort of.)

OK, this is part of it: I was starting Gmail just now and I noticed, as it was starting up, that down in the lower right corner it said something like "Loading Standard View," and it also had a link to "Load Basic HTML," so I clicked on that instead, and got something kind of similar to the style of page before Gmail's recent change to a new format a few weeks ago.

While in the "basic HTML" view, when I clicked on the "View Mentioned Post" button in the FIO notice, it first printed out the redirection url on a blank page (never did that before), and then went right to the FIO post!

So:

1. It's working, in an odd way.
2. There's something about the latest update to Gmail that does not take the redirection from the notification page button, and they made that change in the evening 2 days ago (10/25/18), because before that the new "Standard View" worked fine with these FIO notices.
3. I imagine there will be other users for whom this kind of redirection is not working, and not just from FIO, so Google probably will do a fix fairly soon.
4. I have no idea why @Silvester17 doesn't have the problem. Which Gmail view are you on, if I may ask? Did you take the upgrades?

If anyone else who is on Gmail has this issue, they can follow this procedure until Gmail does a fix.

Bob.

@bobwest,

I'm using the new gmail. since my browser (google chrome) is supported, my gmail is displayed in standard view.

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  #1584 (permalink)
 
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 bobwest 
Western Florida
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Silvester17 View Post
@bobwest,

I'm using the new gmail. since my browser (google chrome) is supported, my gmail is displayed in standard view.

I'm on Chrome too, and the FIO notices worked for me up to two days ago, so this is a mystery.

Thanks for the help and info.

Bob.

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  #1585 (permalink)
 
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 Big Mike 
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bobwest View Post
I'm on Chrome too, and the FIO notices worked for me up to two days ago, so this is a mystery.

Thanks for the help and info.

Bob.

Bob, forward yourself one of the emails. Does the forwarded message (copy) have the same issue?

If yes, please forward me a copy of one of your emails to [email protected] so I can try it out on gmail.

Mike

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  #1586 (permalink)
 
bobwest's Avatar
 bobwest 
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Big Mike View Post
Bob, forward yourself one of the emails. Does the forwarded message (copy) have the same issue?

If yes, please forward me a copy of one of your emails to [email protected] so I can try it out on gmail.

Mike

Yes, it has the same issue. I just forwarded one to you. It has the issue when I try it.

Bob.

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  #1587 (permalink)
 
Devil Man's Avatar
 Devil Man 
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@Big Mike when I just logged in a few minutes ago, I noticed I was logged in as another elite member, something like 'vfxxx' I believe. I went to a different page and then everything reverted back to normal with my username.

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  #1588 (permalink)
 
Big Mike's Avatar
 Big Mike 
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Devil Man View Post
@Big Mike when I just logged in a few minutes ago, I noticed I was logged in as another elite member, something like 'vfxxx' I believe. I went to a different page and then everything reverted back to normal with my username.

That's a cache issue. It's impossible to be logged in as another user by accident, but it may be possible that an interim page like login can show another username.

I thought I fixed that months ago but will take another look tomorrow.

Caching doesn't apply to non-guest users. It's all created dynamically on the fly. But the interim page for login is my best guess...

Sent using the NexusFi mobile app

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  #1589 (permalink)
 
Devil Man's Avatar
 Devil Man 
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Big Mike View Post
That's a cache issue. It's impossible to be logged in as another user by accident, but it may be possible that an interim page like login can show another username.

I thought I fixed that months ago but will take another look tomorrow.

Caching doesn't apply to non-guest users. It's all created dynamically on the fly. But the interim page for login is my best guess...

Sent using the NexusFi mobile app

Ok cool, everything seems to be fine now

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  #1590 (permalink)
 
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 Big Mike 
Manta, Ecuador
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OK so I just looked again, as this is a major thing to me (seeing someone elses username as logged in).

I couldn't find any evidence of any issue with the caching. I ran a bunch of tests across the 100k+ cached pages in memory, and none of them showed any logged in user. I checked against multiple methods to verify this, examining HTML for hints the user is logged in (using grep -lr) such as cookies, user id's, and other HTML markup that happens only when logged in.

So, if this happens again please take a screenshot that includes the exact URL you are on and the username you see, so I can find the exact occurrence of this.

Mike

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