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Search: Posts Made By: NinjaTrader
Forum: NinjaTrader June 21st, 2023, 09:19 AM
Replies: 282
Views: 54,620
Posted By NinjaTrader
Apologies that you are having issues. We sent you...

Apologies that you are having issues. We sent you a DM to assist.
Forum: NinjaTrader May 31st, 2023, 06:05 PM
Replies: 282
Views: 54,620
Posted By NinjaTrader
Hello, This is for users of CQG/Continuum...

Hello,

This is for users of CQG/Continuum only, correct. If you are using the following versions:


7.0.1000.42 or older


8.0.27.1 or older
Forum: NinjaTrader May 31st, 2023, 05:50 PM
Replies: 282
Views: 54,620
Posted By NinjaTrader
Hello, Apologies for the confusion. ...

Hello,

Apologies for the confusion.

8.0.28 has the required certificate, so users on that version already have the needed upgrade to ensure connectivity and therefore do not need to upgrade....
Forum: NinjaTrader May 31st, 2023, 05:04 PM
Replies: 282
Views: 54,620
Posted By NinjaTrader
Hello Isaac, Thank you for the post. We...

Hello Isaac,

Thank you for the post.

We appreciate the feedback and will share with our product team.

Thank you for being part of NinjaTrader!
Forum: NinjaTrader May 31st, 2023, 04:59 PM
Replies: 282
Views: 54,620
Posted By NinjaTrader
Hello, All NinjaTrader Desktop users must...

Hello,

All NinjaTrader Desktop users must update by June 23rd, 2023 to avoid any interruption in service, regardless of brokerage.

CQG/Continuum is updating their SSL Security Certificates, and...
Forum: NinjaTrader May 31st, 2023, 04:49 PM
Replies: 282
Views: 54,620
Posted By NinjaTrader
Hello, We have this publicly available...

Hello,

We have this publicly available through our chatbot, it is one of the main options upon opening entitled "Required Update for Desktop Users".

In addition, we have and will be running...
Forum: NinjaTrader May 31st, 2023, 03:19 PM
Replies: 282
Views: 54,620
Posted By NinjaTrader
Hello, A NinjaTrader user account is not...

Hello,

A NinjaTrader user account is not needed for the required update.

Please see here for links to download and install your required update - Required Update For NinjaTrader Desktop Users...
Forum: NinjaTrader May 25th, 2023, 10:24 AM
Replies: 282
Views: 54,620
Posted By NinjaTrader
We sent you a DM to see if we may be able to...

We sent you a DM to see if we may be able to assist.
Forum: NinjaTrader May 24th, 2023, 10:28 AM
Replies: 282
Views: 54,620
Posted By NinjaTrader
We sent you a DM to assist.

We sent you a DM to assist.
Forum: NinjaTrader March 24th, 2023, 01:09 PM
Replies: 282
Views: 54,620
Posted By NinjaTrader
Correct. As long as you do not manually...

Correct.

As long as you do not manually modify the NinjaTrader documents folder the new install should not affect any settings/workspaces/scripts etc.

Thanks.
Forum: NinjaTrader March 23rd, 2023, 03:32 PM
Replies: 282
Views: 54,620
Posted By NinjaTrader
Thanks for your post. Older versions of the...

Thanks for your post.

Older versions of the software remain available for all clients. In order to revert to a previous release, please follow the steps below:


Shutdown NinjaTrader
...
Forum: NinjaTrader March 17th, 2023, 08:30 AM
Replies: 282
Views: 54,620
Posted By NinjaTrader
Is it possible that you are on the incorrect...

Is it possible that you are on the incorrect version of TWS or IB Gateway? NinjaTrader Desktop requires the following in the image below? You can find download links from the Help Guide...
Forum: NinjaTrader March 16th, 2023, 05:08 PM
Replies: 282
Views: 54,620
Posted By NinjaTrader
With NinjaTrader Desktop, our servers will track...

With NinjaTrader Desktop, our servers will track trades and market data requests routed through the session.

Any 'feature' tracking is done at a very high level. For example, NinjaTrader would...
Forum: NinjaTrader March 16th, 2023, 05:00 PM
Replies: 282
Views: 54,620
Posted By NinjaTrader
Apologies if that was perceived as too vague. ...

Apologies if that was perceived as too vague.

We only plan for active new development on the 8.1 branch of the software moving forward.
Forum: NinjaTrader March 16th, 2023, 04:58 PM
Replies: 282
Views: 54,620
Posted By NinjaTrader
Sent you a DM to assist. Thanks.

Sent you a DM to assist.

Thanks.
Forum: NinjaTrader March 15th, 2023, 01:25 PM
Replies: 282
Views: 54,620
Posted By NinjaTrader
To download the software, create a NinjaTrader...

To download the software, create a NinjaTrader user account to log in and select “Download desktop platform” to access the download page. There you will find the newest release as well as a few...
Forum: NinjaTrader March 15th, 2023, 11:51 AM
Replies: 282
Views: 54,620
Posted By NinjaTrader
Thanks for the response. To clarify, you may...

Thanks for the response.

To clarify, you may continue to use your current version of NinjaTrader 8 (or 7) in whatever capacity you were using previously - there is no requirement to upgrade or...
Forum: NinjaTrader March 15th, 2023, 10:31 AM
Replies: 282
Views: 54,620
Posted By NinjaTrader
As the new NinjaTrader Desktop uses cloud-based...

As the new NinjaTrader Desktop uses cloud-based infrastructure, a connection to the internet is necessary to use the software.

Regarding data sent, NinjaTrader stores user session, length, data...
Forum: NinjaTrader March 14th, 2023, 04:34 PM
Replies: 282
Views: 54,620
Posted By NinjaTrader
Sorry for reading over that important point. Once...

Sorry for reading over that important point. Once you are logged into the Dashboard, if you click on the person avatar top right corner, then click settings and then find the "Plans" tab, there...
Forum: NinjaTrader March 14th, 2023, 03:10 PM
Replies: 282
Views: 54,620
Posted By NinjaTrader
If you logged into NT Desktop with your new...

If you logged into NT Desktop with your new credentials, it automatically imports your license key.

Ray
Forum: NinjaTrader March 14th, 2023, 07:40 AM
Replies: 282
Views: 54,620
Posted By NinjaTrader
Thanks, I responded to your DM.

Thanks, I responded to your DM.
Forum: NinjaTrader March 14th, 2023, 07:39 AM
Replies: 282
Views: 54,620
Posted By NinjaTrader
- If you are running into problems signing up,...

- If you are running into problems signing up, please send an email to our support team as they will be best qualified to help
- We have your account details, the sign up is asking you to create a...
Forum: NinjaTrader March 13th, 2023, 09:52 AM
Replies: 282
Views: 54,620
Posted By NinjaTrader
If you are referring to the prior NT8 version...

If you are referring to the prior NT8 version (not NT7) then they would need to install 8.1 and register for an account at ninjatrader.com, the credentials they create are used to login to the...
Forum: NinjaTrader March 13th, 2023, 09:33 AM
Replies: 282
Views: 54,620
Posted By NinjaTrader
Thanks for the feedback, appreciated. ATM's...

Thanks for the feedback, appreciated.

ATM's work server side so if any platform is disconnected, the server will handle. This is in beta at this stage. There is a new multi-provide mode, if this...
Forum: NinjaTrader March 12th, 2023, 03:42 PM
Replies: 282
Views: 54,620
Posted By NinjaTrader
Click the person avatar in top right corner,...

Click the person avatar in top right corner, click Settings, then find the tab Plans. You will find market data subscriptions there.

Ray
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