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Search: Posts Made By: NinjaTrader
Forum: NinjaTrader April 22nd, 2024, 08:51 AM
Replies: 518
Views: 216,120
Posted By NinjaTrader
Hello, Thanks for the question. The...

Hello,

Thanks for the question.

The newest release 8.1.3 addresses this scenario when it occurs, please see Issue # 10898 in the release notes....
Forum: NinjaTrader January 29th, 2024, 11:50 AM
Replies: 518
Views: 216,120
Posted By NinjaTrader
Hello, Thanks for the post. We...

Hello,

Thanks for the post.

We understand that dealing with issues or bugs can be frustrating, and we appreciate you raising this.

Regarding the bug on the Trade Performance feature relative...
Forum: NinjaTrader October 16th, 2023, 09:44 AM
Replies: 518
Views: 216,120
Posted By NinjaTrader
Hello, Thanks for the post. Our team is...

Hello,

Thanks for the post.

Our team is currently hard at work on a Desktop platform update.

While we do not have an exact timeline to share currently, we look forward to sharing details...
Forum: NinjaTrader October 12th, 2023, 10:27 AM
Replies: 518
Views: 216,120
Posted By NinjaTrader
Hello, Thanks for the post. We have...

Hello,

Thanks for the post.

We have passed this feedback to our product and development teams for consideration.

We are glad you are enjoying the web platform and are committed to...
Forum: NinjaTrader August 16th, 2023, 01:38 PM
Replies: 518
Views: 216,120
Posted By NinjaTrader
Hello, As a result of some internal changes,...

Hello,

As a result of some internal changes, we would like to announce that we have reduced the fee for international wire transfers to 30 units to match our US wire transfer fee.

More details...
Forum: NinjaTrader July 20th, 2023, 09:22 AM
Replies: 518
Views: 216,120
Posted By NinjaTrader
Hello, Thanks for the inquiry. At this...

Hello,

Thanks for the inquiry.

At this time we do not have a subsequent update. As soon as there is something to announce, we will do so in this forum.

Thanks again.
Forum: NinjaTrader June 27th, 2023, 10:32 AM
Replies: 518
Views: 216,120
Posted By NinjaTrader
Hello, Apologies for the confusion. ...

Hello,

Apologies for the confusion.

The free upgrade to Multi Broker is only available via the update to 8.1.

Your current single broker license key will continue to work in 8.0.27.1.
...
Forum: NinjaTrader June 26th, 2023, 04:31 PM
Replies: 518
Views: 216,120
Posted By NinjaTrader
Hello, Thanks for the question. All...

Hello,

Thanks for the question.

All customers that have purchased a Lifetime License Key prior to March 4, 2023 are grandfathered in and can continue to use the software as previous with no...
Forum: NinjaTrader June 26th, 2023, 12:23 PM
Replies: 518
Views: 216,120
Posted By NinjaTrader
Hello, Thanks for your post. All the...

Hello,

Thanks for your post.

All the features and functionality previously available through a lifetime license are now included in our Multi-Broker add-on for the NinjaTrader Desktop. This...
Forum: NinjaTrader June 19th, 2023, 02:43 PM
Replies: 518
Views: 216,120
Posted By NinjaTrader
Hello, You can change the chart font color...

Hello,

You can change the chart font color to have the indicator text blend in to the background.

Navigate to Chart Properties...
Forum: NinjaTrader June 19th, 2023, 02:13 PM
Replies: 518
Views: 216,120
Posted By NinjaTrader
Hello, Thanks for the question. Using...

Hello,

Thanks for the question.

Using the Data Series object, you can add and view multiple charts within one window - Working with Multiple Data Series...
Forum: NinjaTrader June 15th, 2023, 08:55 AM
Replies: 518
Views: 216,120
Posted By NinjaTrader
Hello, Thanks for the question. Like...

Hello,

Thanks for the question.

Like many organizations, our team is exploring use cases for AI functionality to bolster our products and services.

That said, we do not have anything we can...
Forum: NinjaTrader June 14th, 2023, 05:06 PM
Replies: 518
Views: 216,120
Posted By NinjaTrader
Hello, Thanks for the post. Regarding...

Hello,

Thanks for the post.

Regarding spammers, we do take measures to block spam. For example, to make a post a user must be created and there is a 2-step recaptcha required to create a user...
Forum: NinjaTrader June 5th, 2023, 08:48 AM
Replies: 518
Views: 216,120
Posted By NinjaTrader
Hello, Thank you for the feedback - we have...

Hello,

Thank you for the feedback - we have passed this to our product team for consideration.

Thanks again.
Forum: NinjaTrader May 30th, 2023, 08:52 AM
Replies: 518
Views: 216,120
Posted By NinjaTrader
We sent you a DM to assist, thanks.

We sent you a DM to assist, thanks.
Forum: NinjaTrader May 18th, 2023, 09:27 AM
Replies: 518
Views: 216,120
Posted By NinjaTrader
Hello, At this time, SEPA is only available...

Hello,

At this time, SEPA is only available for incoming transfers.

We are currently exploring updates to our processes to allow SEPA for outgoing transfers as well and will provide updates on...
Forum: NinjaTrader May 10th, 2023, 11:17 AM
Replies: 518
Views: 216,120
Posted By NinjaTrader
Hello, Thank you for your patience on this. ...

Hello,

Thank you for your patience on this.

We are pleased to announce that you can now use SEPA (Single Euro Payments Area) as a convenient and cost-effective method of transferring funds to...
Forum: NinjaTrader April 11th, 2023, 08:00 AM
Replies: 518
Views: 216,120
Posted By NinjaTrader
Hello, Thanks for the post. This email...

Hello,

Thanks for the post.

This email is legitimate and is coming from NinjaTrader. If you have completed the annual update, thank you.

If you would like more information about this request...
Forum: NinjaTrader April 7th, 2023, 01:07 PM
Replies: 518
Views: 216,120
Posted By NinjaTrader
Hello, Apologies for the confusion. ...

Hello,

Apologies for the confusion.

For a multi-broker connection this is not applicable.
Forum: NinjaTrader April 7th, 2023, 11:43 AM
Replies: 518
Views: 216,120
Posted By NinjaTrader
Thank you for the post. Should clients take...

Thank you for the post.

Should clients take a break from trading and not log in to their trading platform - for one month or many - there is no fee.

For those that access their trading...
Forum: NinjaTrader April 5th, 2023, 04:35 PM
Replies: 518
Views: 216,120
Posted By NinjaTrader
Hello, Thanks for your question. The...

Hello,

Thanks for your question.

The fee applies only to accounts that log in to their trading solution but do not make any trades in the live trading environment during the month - starting in...
Forum: NinjaTrader April 5th, 2023, 02:31 PM
Replies: 518
Views: 216,120
Posted By NinjaTrader
Hello, Thanks for the question. This...

Hello,

Thanks for the question.

This remains a top priority for us and our international customers, and we are still finalizing the account setup with Barclays.

We hope to share some good...
Forum: NinjaTrader March 10th, 2023, 09:03 AM
Replies: 518
Views: 216,120
Posted By NinjaTrader
Hello, Thank you for the post. ...

Hello,

Thank you for the post.

NinjaTrader Desktop remains Free to use and does not require a brokerage account to download. Please see here for instructions on how to download - NinjaTrader...
Forum: NinjaTrader March 8th, 2023, 04:44 PM
Replies: 518
Views: 216,120
Posted By NinjaTrader
Sent a DM to assist as well. Thank you.

Sent a DM to assist as well.

Thank you.
Forum: NinjaTrader March 8th, 2023, 12:05 PM
Replies: 518
Views: 216,120
Posted By NinjaTrader
Thanks for your post. We sent you a DM to...

Thanks for your post.

We sent you a DM to assist.
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