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Search: Posts Made By: dipit19
Forum: Traders Hideout March 16th, 2021, 05:53 PM
Replies: 309
Views: 49,267
Posted By dipit19
I spoke with the orders desk (their phone # is...

I spoke with the orders desk (their phone # is 3124232234), it's not related to the PC issue. You should call them to see if there is anything they can do.

I had a stop loss order that was...
Forum: Traders Hideout February 22nd, 2021, 06:34 PM
Replies: 309
Views: 49,267
Posted By dipit19
Glad to hear NT is refunding you the losses. I'm...

Glad to hear NT is refunding you the losses. I'm still waiting on mine but the more I read about others getting their money back, the more respect I have for NT. I hope I hear back from them soon.
Forum: Traders Hideout February 11th, 2021, 03:18 PM
Replies: 309
Views: 49,267
Posted By dipit19
Just curious, how long did it take you to get...

Just curious, how long did it take you to get your refund? Weeks? Months?

Thanks for sharing your experience
Forum: Traders Hideout February 10th, 2021, 05:01 PM
Replies: 309
Views: 49,267
Posted By dipit19
Multiple posters (Pg 2 & 7) saying the've...

Multiple posters (Pg 2 & 7) saying the've experienced similar issues in the past (obviously not to this scale). Plus a simple Google search will show you that Phillip Capital was just recently fined...
Forum: Traders Hideout February 10th, 2021, 04:30 PM
Replies: 309
Views: 49,267
Posted By dipit19
Apparently this is not the first time this has...

Apparently this is not the first time this has happened with PC. It's NT's fault for continuing to partner with a terrible broker. Especially, when there are hundreds of other brokerages offering the...
Forum: Traders Hideout February 10th, 2021, 02:48 PM
Replies: 309
Views: 49,267
Posted By dipit19
I have the same problem and have been told it...

I have the same problem and have been told it will be weeks before any refunds will be processed. I guess we just wait..

Personally I can't trust NT/Phillip Capital any more, but that is on each...
Forum: Traders Hideout February 9th, 2021, 01:18 PM
Replies: 309
Views: 49,267
Posted By dipit19
Are you saying they refunded you the losses from...

Are you saying they refunded you the losses from closing the "Ghost" orders? I received a statement too but the TradeDesk is basically saying that I may have to take a loss on my Ghost orders since...
Forum: Traders Hideout February 9th, 2021, 08:35 AM
Replies: 309
Views: 49,267
Posted By dipit19
Same here. Based on the emails, the statement...

Same here. Based on the emails, the statement from PC keeps getting pushed back. Now, they are saying Wednesday evening. I haven't traded at all but still want to see the statement as somehow I seem...
Forum: Traders Hideout February 8th, 2021, 02:02 PM
Replies: 309
Views: 49,267
Posted By dipit19
I just got off the phone with the NT TradeDesk....

I just got off the phone with the NT TradeDesk. Basically, at this point they are making refund requests for anyone that closed out positions they didn't recognize. But they have so many that they...
Forum: Traders Hideout February 8th, 2021, 11:48 AM
Replies: 309
Views: 49,267
Posted By dipit19
For all the traders that have gone through a...

For all the traders that have gone through a situation like this before, what happened to the random open positions that you closed out? Were you ever reimbursed if you took a loss?

I wasn't sure...
Forum: Traders Hideout February 8th, 2021, 07:48 AM
Replies: 309
Views: 49,267
Posted By dipit19
I just spoke with the trade desk. As a word...

I just spoke with the trade desk.

As a word of caution, DO NOT TAKE action on any positions that you did not open. Call the Ninjatrader Emergency Trade desk and let them deal with it.

I was...
Forum: Traders Hideout February 7th, 2021, 05:13 PM
Replies: 309
Views: 49,267
Posted By dipit19
Ya this is ridiculous, they finally sent me a...

Ya this is ridiculous, they finally sent me a statement and it shows trades that I never made with large losses. First my account went to $0 earlier today, then went negative..

And I'm still 8 ES...
Forum: Traders Hideout February 7th, 2021, 02:45 PM
Replies: 309
Views: 49,267
Posted By dipit19
Are you guys still having issues? My Ninja...

Are you guys still having issues?

My Ninja account balance just went negative and apparently I shorted 8 ES contracts before close on Friday..

What the heck is going on?

Although I did...
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