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Vision Financial Markets brokerage (www.visionfinancialmarkets.com)
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Vision Financial Markets brokerage (www.visionfinancialmarkets.com)

  #1 (permalink)
Elite Member
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Vision Financial Markets brokerage (www.visionfinancialmarkets.com)

I just wanted to share my experiences with this futures firm.
My experience with them has been absolutely horrible. These guys truly do not know what they're doing. They've been holding on to my application for 3 weeks now. I've never seen any futures firm take that long( everything was in the US, im a US citizen)... etc so there's no reason for them to take so long.

Every time i call, they transfer me at least three times before someone is able to help me. They gave me at least 3 different commission schedules every time when i would call to confirm...

When i asked them what's going on with my application, they told me to just send a wire transfer for 10k, and then they'll process the application..lol I asked for an account number, they told me they don't have one for me, they told me to send it to them and they'll hold it in escrow till they process my application... OOOOOOOOkkkkkkay.

So i just called them this morning and told them to go f$*ck themselves. They erased my application properly hopefully....

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  #2 (permalink)
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  #3 (permalink)
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Futures Experience: Advanced
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Michael.H View Post
I just wanted to share my experiences with this futures firm.
My experience with them has been absolutely horrible. These guys truly do not know what they're doing. They've been holding on to my application for 3 weeks now. I've never seen any futures firm take that long( everything was in the US, im a US citizen)... etc so there's no reason for them to take so long.

Every time i call, they transfer me at least three times before someone is able to help me. They gave me at least 3 different commission schedules every time when i would call to confirm...

When i asked them what's going on with my application, they told me to just send a wire transfer for 10k, and then they'll process the application..lol I asked for an account number, they told me they don't have one for me, they told me to send it to them and they'll hold it in escrow till they process my application... OOOOOOOOkkkkkkay.

So i just called them this morning and told them to go f$*ck themselves. They erased my application properly hopefully....

Maybe @mattz can spend some words on this, as an IB of Vision.

Take your Pips, go out and Live.
Luke.
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  #4 (permalink)
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Futures Experience: Master
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I talked to matt z unfortunately after i applied to open my account. He's a very nice guy..... I wish i went to him first.. But vision really screwed it up for me. Just don't want to deal with them.

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  #5 (permalink)
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Michael.H View Post
I talked to matt z unfortunately after i applied to open my account. He's a very nice guy..... I wish i went to him first.. But vision really screwed it up for me. Just don't want to deal with them.

What was your attraction to them?

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  #6 (permalink)
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They're rithmic data feed.. That was the only thing.

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  #7 (permalink)
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Michael.H View Post
They're rithmic data feed.. That was the only thing.

ZenFire is rithmic white label isn't? That's what I understand.

Was one of the quoted commissions lower than other NT/Zen IBs? If not, there's no difference and given the chaotic customer support, you made a sound decision regardless.

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  #8 (permalink)
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Futures Experience: Master
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Thats what everybody says, but people at ninja, mirus, amp and vision all disagree.... They all consider it as different type of feeds... Rithmic never had a problem with throttling or reporting trades out of sequence, it was only zenfire. It's just recently that zenfire ( ehhm, or should i say ninja), change their api or whatever the hell they say they did which is now reporting it correctly( somewhat). so i was goona use rithmic with market delta and DTN MA for backfill.

To be honest, the more this continues, the more im considering just abandoning the idea all together. I really truly want ninja to work properly, that's why im doing all this, so hopefully when they release their final version i can switch back. But it really doesn't look like its worth the effort.

In my opinion, if Gomi, timmy, zondor.... all the people that know how to code were to use their programming skills with another charting package like multi charts or even sierra charts( mere $35 a month), it would be better than ninja right now hands down. Their build better from the ground up. Sierra charts, which doesn't look that aesthetically pleasing, has footprint and market profile built in natively, and they constantly update their software every month( which doesn't break any of their indicators afterwards i might add). If i could get sierra charts to show footprint like gomi's ladder, i would dump market delta in a heartbeat. It has everything i need( including tick backfill...)

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  #9 (permalink)
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Futures Experience: Master
Platform: Marketdelta and Ninja
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Posts: 670 since Apr 2010
Thanks: 64 given, 521 received

Matt Z if your still around send me a PM so i can talk to you.

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  #10 (permalink)
Market Wizard
Boca Raton
 
Futures Experience: Advanced
Platform: Variety
Broker/Data: Optimus Futures, LLC
Favorite Futures: Futures
 
mattz's Avatar
 
Posts: 2,046 since Sep 2010
Thanks: 1,918 given, 2,750 received
Forum Reputation: Legendary


I have been with Vision for many years, and the person who assigned to work with us there has been professional and timely.

At Optimus we have strong back office that corresponds with Vision on an ongoing basis, and accounts are always given out prior to funds requested.

I am not going to dismiss anyone's legitimate concerns.
All I hope is that traders reach me directly in the future.

I cant fix's someone else's mistakes, but I can learn from them and make my service
fit the needs required by traders.

PM with any questions about optimusfutures (800) 771-6748 (561) 367 8686. THERE IS A SUBSTANTIAL RISK OF LOSS IN FUTURES TRADING.
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