Welcome to NexusFi: the best trading community on the planet, with over 150,000 members Sign Up Now for Free
Genuine reviews from real traders, not fake reviews from stealth vendors
Quality education from leading professional traders
We are a friendly, helpful, and positive community
We do not tolerate rude behavior, trolling, or vendors advertising in posts
We are here to help, just let us know what you need
You'll need to register in order to view the content of the threads and start contributing to our community. It's free for basic access, or support us by becoming an Elite Member -- see if you qualify for a discount below.
-- Big Mike, Site Administrator
(If you already have an account, login at the top of the page)
I had already written most of this on computer last night before I went to bed but it didn't get saved..
Long story short:
Love the customer support I've received at Optimus. And would recommend them to anyone starting out or just looking for better support. Prices were also better than I found anywhere else. (Used to be with infinity futures).
I was browsing for prices and reviews on FIO a couple weeks back as I'm getting back into trading now and found Optimus had the best reps on here.
Booked a meeting with Jake and talked for a while about how I'd set up my trading and what platforms he'd suggest for someone with a traveling lifestyle and he walked me through pro's and cons of different options they offer at Optimus.
I had gotten a message from Matt right after that meeting was booked and he asked me to let him know how it went and if he could help out. Feels good to know they really do take well care of their customers and it's not just something people say on a forum online.
I haven't opened the account yet but I'm sure I will once I've got all parts figured out and I just wanted to share how grateful I am to have found Optimus on here and the great service provided by Jake and Matt over the phone and mails. Real stand up guys and both knowledgeable in the business.
Also;
Since I been gone three years I forgot some simple stuff on how to maneuver on SierraCharts and was pleased to find the videos and blog posts about what's new with the platform. Haven't gone through all the material yet but it's nice to know they're not just about the business side but also provide guides for platforms.
Stellar service and great prices. What more could I ask for?
You you welocme. Thank you for your kind words and extensive review.
Matt Z
Optimus Futures
There is asubstantial risk of loss in futures trading. Past performance is not indicative of future results.
Trading futures and options involves substantial risk of loss and is not suitable for all investors. Past performance is not necessarily indicative of future results. You may lose more than your initial investment. All posts are opinions and do not claim to be facts. Please conduct your own due diligence. Use only Risk capital when trading Futures.
1 800 771 6748 local 561 367 8686 email [email protected]
I had the exact same experience with Matt. He came across as pushy and condescending.
I was just looking for some information about his brokerage but he had his opinion of what I should do, and tried to make me feel like a loser if I didn't sign up with Optimus. It felt like a hard-sell sales pitch. A real turn-off.
I am sorry you feel this way. I remember our conversation well, and all I tried to do is genuinely find you a solution that works for you because you seem to be lost in the sea of information. I am a straight forward person, passionate about helping, and I provided you with the necessary information. Also, sometimes I under time pressure to help all the guys who come to the site.
You are more than welcome to email me, and I can provide in writing all the connection APIs you were seeking so you can consider what is best for you.
I know I am not a fit for everyone, but I honestly tried my best to give you as much information as possible to make the right decision.
Matt Z
Optimus Futures
There is a substantial risk of loss in futures trading. Past performance is not indicative of future results.
Trading futures and options involves substantial risk of loss and is not suitable for all investors. Past performance is not necessarily indicative of future results. You may lose more than your initial investment. All posts are opinions and do not claim to be facts. Please conduct your own due diligence. Use only Risk capital when trading Futures.
1 800 771 6748 local 561 367 8686 email [email protected]
When traders research connections and APIs, they seem to be overwhelmed by the amount of information and feedback of users about APIs. I was trying to make things easier and clear when it comes to connections. So, this is not a reflection of "you" instead the amount of information out there.
A few hours ago, I sent you an email with a different solution. I hope it helps. But, I guess anything I am going to say will be interpreted negatively. I will stop here.
I wish you all the best in trading and finding the appropriate solution.
Matt Z
Optimus Futures
There is a substantial risk of loss in futures trading. Past performance is not indicative of future results.
Trading futures and options involves substantial risk of loss and is not suitable for all investors. Past performance is not necessarily indicative of future results. You may lose more than your initial investment. All posts are opinions and do not claim to be facts. Please conduct your own due diligence. Use only Risk capital when trading Futures.
1 800 771 6748 local 561 367 8686 email [email protected]
I think finding the right broker can be a very personal decision and we all react differently to different sorts of personalities. I personally found Matt to be very passionate about what he does. Yes, he has a strong personality but to me that came off as passion and enthusiasm. I personally wanted someone who would be honest with me and not just tell me what I wanted to hear. I want someone who is excited about what he does and about futures in general. And what really proved it for me was that after I signed up and funded I had a ton of questions about data feeds, platforms, etc. and he took the time to answer all of them with the same passion and enthusiasm. To each their own but for me personally, Matt's personality suited me perfectly.
I have had great interactions with Optimus Futures/ Matt & his team this week and today. I funded my account this week with them and just today Matt helped me out picking the right platform and datafeed for me to use. I asked him to phone me and within 5 min he called me. He helped me set up everything.
He is a straight forward 'No bullsh*t' guy. just like me.
I've known Matt for years, and he and his team are just great. I have an account with them, and their support is just superb. Most brokers sign you up, and then just let you fend for yourself. Matt and the Optimus folks really go the extra mile for you!
It's great to have you on board! It's an honor to service knowledgable guys like you.
Merry Christmas to the Entire F.IO team and the members here. Wishing you and your families a nice holiday season.
Matt Z and the entire Optimus Futures staff.
Trading futures and options involves substantial risk of loss and is not suitable for all investors. Past performance is not necessarily indicative of future results. You may lose more than your initial investment. All posts are opinions and do not claim to be facts. Please conduct your own due diligence. Use only Risk capital when trading Futures.
1 800 771 6748 local 561 367 8686 email [email protected]
