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Optimus Futures trading broker review
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Optimus Futures trading broker review

  #381 (permalink)
Elite Member
Barcelona Spain
 
Futures Experience: Advanced
Platform: NinjaTrader
Favorite Futures: ES, gold, oil, silver
 
Posts: 24 since May 2012
Thanks: 13 given, 23 received


mattz View Post
I sincerely appreciate all those who have voiced their support and expressed the desire to see Optimus and NinjaTrader continue to work together in the years to come as we have in years past. While I am saddened that Optimus will not be able to refer new traders to the NinjaTrader platform, I want to reiterate to our existing Ninjatrader clients that we will continue to support you with the same guidance and expertise we always have.

When I founded Optimus my goal was to provide a knowledgeable, efficient, and pleasant support network for our traders. As online trading became more popular and accessible to retail traders the trading platforms became more robust, feature-filled, and capable. The advancements in technology have brought many new opportunities for traders, but they have also introduced new complexities. This brought me to the conclusion that it was not enough for brokerages just to provide a ‘gateway’ for orders to be placed: They MUST understand the software!

With this philosophy in mind we made it a top priority to learn about our technology offerings inside and out so that we can quickly provide seamless support whether it be a basic question or a time-sensitive issue where a comprehensive understanding of all the moving parts involved is essential. This approach has meant that our customers can let us do the legwork to resolve their inquiries rather than entering a loop where a brokerage representative directs the user to the platform vendor’s support only to be directed back to the brokerage without a resolution in sight. One specific example I would use here that illustrates our commitment to platform support was a NinjaTrader-exclusive plugin we developed that allowed our clients to send us a message directly from a NinjaTrader chart. This meant swift access to the Optimus team for quick inquiries without having to even minimize a window!

Not only do I believe it is important to provide a successful support avenue for customers, but I also believe in ‘teaching a man how to fish.’ In addition to becoming proficient and learning the ins and outs of a platform we also wanted to share this accumulation of knowledge that we worked hard to obtain for our customers. This means we did not limit ourselves just to improving our support experiences. We also aimed to give back to the trading community and our customers by producing public educational resources in the form of video libraries, newsletters, free live education presentations, dedicated forums, and more. What I didn’t realize was that over time our clients became more comfortable and competent and we received less support inquiries. In other words, our customers gained a deeper understanding and our team was able to take on new challenges with the increase in efficiency.

Unfortunately, I have found that the competition in the industry has not always tried to acquire customers with the dignity and decency clients deserve, and quite frankly this has placed a burden on prospective traders who are weighing out their options. I would like to point out that we at Optimus have always strived to be straight-forward and unbiased when it comes to our technology offerings. If a prospect were to call in and ask about NinjaTrader — we would address them in the context of NinjaTrader and not try to steer them in any direction other than their best interests. I understand that not all brokerages have operated this way, nor have they provided the resources or support that customers should expect. However, to be quite honest, I’m at a loss to see what more Optimus could have done to differentiate our services from those brokerages who would be considered by some ‘lead leachers’, or those who failed to provide adequate support for their ‘supported’ platforms.

Due to our reputation, we are often approached by platforms asking us to carry them as our ‘Flagship’ software. We believe every trader is different and has different needs in a software product which is why we shy away from recommending ‘one size fits all’ approaches. Although we do not wish to push anyone’s specific agenda, we are examining new solutions for our customers so we can give an ethical and transparent overview of functionalists, work-flows, capabilities, and limitations of all of our offerings and potential new offerings so that our customers are well informed of their options.

I take these recent changes in business relationships as an opportunity for Optimus to focus more on technology and service rather than the lowest commission rate or “$1,000 Minimums” which tends to attract perpetual paper traders and those who may be better served observing the markets before committing their risk capital.

We are excited to continue making progress in this field, and we will be happy to share new news as it comes with the many of your who have been so supportive of Optimus. I assure you we have big plans for the future and not just another ‘promotional’ piece.

It’s time to set the bar higher.

Matt Zimberg
President
Optimus Trading Group

THERE IS A SUBSTANTIAL RISK OF LOSS IN FUTURES TRADING. PAST PERFORMANCE IS NOT INDICATIVE OF FUTURE RESULTS.

It is sad what had happened and the way it was implemented by Ninja. I like to thanks Matt and all Optimus staff for their support and their expertise. Thanks to them I could get the best for my strategies.

My focus is on moving to other platforms that work with Optimus, so "Bye bye Ninja"

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  #382 (permalink)
Elite Member
In the heat
 
Futures Experience: None
Platform: NT
Favorite Futures: Energy
 
PandaWarrior's Avatar
 
Posts: 3,155 since Mar 2010
Thanks: 6,306 given, 13,247 received

@mattz, are you still supporting Motive Wave as a platform? It runs native on Mac which is a big plus for me.....

Brian

Simplicity is the ultimate sophistication, Leonardo da Vinci


Most people chose unhappiness over uncertainty, Tim Ferris
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  #383 (permalink)
Market Wizard
Boca Raton
 
Futures Experience: Advanced
Platform: Variety
Broker/Data: Optimus Futures, LLC
Favorite Futures: Futures
 
mattz's Avatar
 
Posts: 1,992 since Sep 2010
Thanks: 1,886 given, 2,676 received
Forum Reputation: Legendary



PandaWarrior View Post
@mattz, are you still supporting Motive Wave as a platform? It runs native on Mac which is a big plus for me.....

Brian

Sure, I would be more than happy to hook you up. To be honest, we have not studied it yet, so we cant give outstanding support. But, if you can tell me which features we should focus on and what features you like, I would be more than happy to create some technical videos.

Consider also QST (Quick Screen Trading) for your Mac. It is stable and used by FCMs.

Matt

PM with any questions about optimusfutures (800) 771-6748 (561) 367 8686. THERE IS A SUBSTANTIAL RISK OF LOSS IN FUTURES TRADING.
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  #384 (permalink)
Elite Member
Nashville, Tennessee
 
Futures Experience: Intermediate
Platform: Ninja / Jigsaw / 9G
Broker/Data: AMP / CQG
Favorite Futures: NQ, YM and ES
 
tderrick's Avatar
 
Posts: 1,589 since Sep 2010
Thanks: 4,260 given, 2,527 received


Jfairtrade View Post
It is sad what had happened and the way it was implemented by Ninja. I like to thanks Matt and all Optimus staff for their support and their expertise. Thanks to them I could get the best for my strategies.



My focus is on moving to other platforms that work with Optimus, so "Bye bye Ninja"


I'm behind the curve on this one ... What "had happened" to Ninja to cause distress?

Grazie


Aj

Sent from my iPhone using Tapatalk


AJ
Nashville, Tennessee


"Life On The Edge of SR"
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  #385 (permalink)
Elite Member
Lehrte, Germany
 
Futures Experience: Advanced
Platform: NinjaTrader
Broker/Data: PTP / Rithmic
Favorite Futures: NQ
 
Daytrader999's Avatar
 
Posts: 1,161 since Sep 2011
Thanks: 1,137 given, 1,563 received


tderrick View Post
I'm behind the curve on this one ... What "had happened" to Ninja to cause distress?

Grazie


Aj

Sent from my iPhone using Tapatalk

Welcome back!

Here you go... https://futures.io/brokers-data-feeds/32165-ninjatrader-introduces-brokerage-services-acquisition-mirus-futures.html

"If you don't design your own life plan, chances are you'll fall into someone else's plan. And guess what they have planned for you? Not much." - Jim Rohn
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  #386 (permalink)
Elite Member
Los Angeles, California Republic
 
Futures Experience: Intermediate
Platform: Sierra Chart
Favorite Futures: ES, Mongolian Horse Futures
 
srgtroy's Avatar
 
Posts: 1,451 since Jan 2011
Thanks: 1,005 given, 2,227 received


tderrick View Post
I'm behind the curve on this one ... What "had happened" to Ninja to cause distress?

Grazie


Aj

Sent from my iPhone using Tapatalk

IT'S ALIVE!!!

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  #387 (permalink)
Elite Member
Austin, TX
 
Futures Experience: Intermediate
Platform: F-16CM-50
Favorite Futures: JDAM
 
tturner86's Avatar
 
Posts: 5,740 since Sep 2013
Thanks: 9,819 given, 11,002 received


srgtroy View Post
IT'S ALIVE!!!

Call off the Kentucky state police.

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  #388 (permalink)
Trading Apprentice
Toronto/Ontario
 
Futures Experience: Intermediate
Platform: Turbo, Ninja, MT
Favorite Futures: ES, GC, CL, FDAX
 
Posts: 33 since Mar 2010
Thanks: 0 given, 1 received


srgtroy View Post
IT'S ALIVE!!!

What was dead?

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  #389 (permalink)
Elite Member
Austin, TX
 
Futures Experience: Intermediate
Platform: F-16CM-50
Favorite Futures: JDAM
 
tturner86's Avatar
 
Posts: 5,740 since Sep 2013
Thanks: 9,819 given, 11,002 received


MoreYummy View Post
What was dead?

AJ disappeared after vacation. He had a near beach encounter.

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  #390 (permalink)
Elite Member
Rome Italy
 
Futures Experience: Beginner
Platform: Sierra Chart
Broker/Data: Optimus Trading/Rithmic
Favorite Futures: CL
 
Posts: 8 since Jul 2012
Thanks: 1 given, 3 received

Optimus Trading experience


Hi guys,

this seems to be the right place to post it.

I decided to go live and, after much thought, I chose to go with Optimus Trading.

It's unbelievable to find such warmth and hospitality in a trading environment. You would think, and I would have thought, they are all sharks, only after your money; totally the opposite with Optimus Trading!!

Matt feels like a buddy you know for years, and the whole team behind him just as well. They are amazingly available for every little single thing!!!

Also, a big big note for the platform Sierra Chart: miles away from all the other ones I tried so far.
It just feels so right. To be honest, now that Im using and getting to know it I wouldnt change it with any other platform.

So, to the risk of becoming cheesy (maybe I got there already) I want to thank Matt, John and Jessica from the Optimus Trading staff for being there every time I need them, and the Sierra Chart support group for working hard on such a beautiful platform.

Ciao

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