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Optimus Futures trading broker review
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Optimus Futures trading broker review

  #331 (permalink)
Elite Member
Nashville, Tennessee
 
Futures Experience: Intermediate
Platform: Ninja / Jigsaw / 9G
Broker/Data: AMP / CQG
Favorite Futures: NQ, YM and ES
 
tderrick's Avatar
 
Posts: 1,589 since Sep 2010
Thanks: 4,260 given, 2,527 received


mattz View Post
We are now exploring a functionality that will allow us to also log to the customer's computer to help him/her technically directly via this chat.
Matt


Dude, you guys are on the bleeding edge !! .. so cool


AJ
Nashville, Tennessee


"Life On The Edge of SR"
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  #332 (permalink)
Elite Member
Austin, TX
 
Futures Experience: Master
Platform: ninjatrader, r-trader
Favorite Futures: CL, NG, TF, NQ, YM, GC, ES
 
liquidcci's Avatar
 
Posts: 862 since Jun 2011
Thanks: 609 given, 1,051 received

Hats off to Matt at Optimus. He recently bent over backwards to help with some issues that were happening with my system. These issues had nothing to do with Optimus but Matt helped me get them resolved. Most brokers would not do what he did for me.

I also recently tried Continuum for server side OCO but had a lot of problems with so went back to Rithmic. There was some stuff I needed to get done with Rithmic directly. Matt has great relationship with those guys and was able to get done what I needed very quickly. He bent over backwards to get me taken care of and I highly appreciate his hands on approach to customer needs.

Anyone looking for a Rithmic broker I can't recommend the team at Optimus highly enough.

"The day I became a winning trader was the day it became boring. Daily losses no longer bother me and daily wins no longer excited me. Took years of pain and busting a few accounts before finally got my mind right. I survived the darkness within and now just chillax and let my black box do the work."
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  #333 (permalink)
Elite Member
Tampere/Finland
 
Futures Experience: Advanced
Platform: NinjaTrader
Favorite Futures: ES, Currency Futures, Forex, oil, gold
 
gigibastar's Avatar
 
Posts: 60 since Jan 2013
Thanks: 20 given, 66 received


I lost some time trying to find your commissions and fees on your web site.
I started a chat conversation but the person left in the middle of conversation.
Nothing.Top secret.

I don't like this business approach.

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  #334 (permalink)
Market Wizard
Boca Raton
 
Futures Experience: Advanced
Platform: Variety
Broker/Data: Optimus Futures, LLC
Favorite Futures: Futures
 
mattz's Avatar
 
Posts: 2,059 since Sep 2010
Thanks: 1,933 given, 2,782 received
Forum Reputation: Legendary


gigibastar View Post
I lost some time trying to find your commissions and fees on your web site.
I started a chat conversation but the person left in the middle of conversation.
Nothing.Top secret.

I don't like this business approach.

I have read the transcript of the conversation.
You were provided with an email prior to leaving the conversation asking you to drop an email so we can give you all the details necessary. We apologize for the inconvenience but we needed to restart our servers during the chat.
Matt

PM with any questions about optimusfutures (800) 771-6748 (561) 367 8686. THERE IS A SUBSTANTIAL RISK OF LOSS IN FUTURES TRADING.
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  #335 (permalink)
Market Wizard
Boca Raton
 
Futures Experience: Advanced
Platform: Variety
Broker/Data: Optimus Futures, LLC
Favorite Futures: Futures
 
mattz's Avatar
 
Posts: 2,059 since Sep 2010
Thanks: 1,933 given, 2,782 received
Forum Reputation: Legendary

Mobile App

Just a small update for the community: we have finally were able to launch a Rithmic
based solution for Mobile Trading for Android and Apple.
This could serve as a standalone trading platform or in conjunction with any platform that is
Rithmic driven. For example, you could trade on NinjaTrader but close your position on the mobile app as we can tie it up to one account.
Also, we would create instructional videos to assist the users with the different features. We should have more news next week about this.

Matt

THERE IS A SUBSTANTIAL RISK OF LOSS IN FUTURES TRADING. FUTURES CONTRACTS HOLD A HIGH DEGREE OF LEVERAGE THEREFORE YOU SHOULD CONSIDER CAREFULLY WHETHER SUCH TRADING IS APPROPRIATE FOR YOU.

PM with any questions about optimusfutures (800) 771-6748 (561) 367 8686. THERE IS A SUBSTANTIAL RISK OF LOSS IN FUTURES TRADING.
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  #336 (permalink)
Elite Member
Nashville, Tennessee
 
Futures Experience: Intermediate
Platform: Ninja / Jigsaw / 9G
Broker/Data: AMP / CQG
Favorite Futures: NQ, YM and ES
 
tderrick's Avatar
 
Posts: 1,589 since Sep 2010
Thanks: 4,260 given, 2,527 received

As usual, the boys at Optimus are staying on the cutting edge. This time they bring in one of my
favorite tools - the 9G DOM...

These cats continue to impress with the way they keep their corporate ear to the street.

Futures Trading Software for Active Day Traders


AJ
Nashville, Tennessee


"Life On The Edge of SR"
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  #337 (permalink)
Elite Member
Laguna Beach, California
 
Futures Experience: Beginner
Platform: NT
Favorite Futures: ES, CL
 
Posts: 20 since Jun 2009
Thanks: 168 given, 1 received

Thanks to Matt!

I was in a Crude Oil trade at 6AM California time, when I received a phone call from Matt to warn me that I was trading contract in a Delivery month. My first reaction was NO way I am doing that! You see, Ive been doing this for quite some time. But one glance at my position, I was so grateful that Matt called.

Thank you for paying attention to details for your customers. I am so glad I have you on my side.

Ann

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  #338 (permalink)
Elite Member
Nashville, Tennessee
 
Futures Experience: Intermediate
Platform: Ninja / Jigsaw / 9G
Broker/Data: AMP / CQG
Favorite Futures: NQ, YM and ES
 
tderrick's Avatar
 
Posts: 1,589 since Sep 2010
Thanks: 4,260 given, 2,527 received


ahhyaya View Post
I was in a Crude Oil trade at 6AM California time, when I received a phone call from Matt to warn me that I was trading contract in a Delivery month. My first reaction was NO way I am doing that! You see, Ive been doing this for quite some time. But one glance at my position, I was so grateful that Matt called.

Thank you for paying attention to details for your customers. I am so glad I have you on my side.

Ann


Now that's impressive ...


AJ
Nashville, Tennessee


"Life On The Edge of SR"
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  #339 (permalink)
Site Administrator
Manta, Ecuador
 
Futures Experience: Advanced
Platform: My own custom solution
Favorite Futures: E-mini ES S&P 500
 
Big Mike's Avatar
 
Posts: 46,238 since Jun 2009
Thanks: 29,350 given, 83,220 received

A webinar today with @mattz:

https://futures.io/brokers-data-feeds/31362-webinar-optimus-futures-new-accounts-overview.html

Webinar is live, starts in 5 minutes, join if you have any questions for Matt. This webinar is aimed at New Accounts/Overview of Services.

Mike

Due to time constraints, please do not PM me if your question can be resolved or answered on the forum.

Need help?
1) Stop changing things. No new indicators, charts, or methods. Be consistent with what is in front of you first.
2) Start a journal and post to it daily with the trades you made to show your strengths and weaknesses.
3) Set goals for yourself to reach daily. Make them about how you trade, not how much money you make.
4) Accept responsibility for your actions. Stop looking elsewhere to explain away poor performance.
5) Where to start as a trader? Watch this webinar and read this thread for hundreds of questions and answers.
6)
Help using the forum? Watch this video to learn general tips on using the site.

If you want
to support our community, become an Elite Member.

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  #340 (permalink)
Elite Member
Hamburg Germany
 
Futures Experience: Intermediate
Platform: NinjaTrader
Broker/Data: Optimus/Rithmic
Favorite Futures: 6 iron
 
Posts: 10 since Sep 2012
Thanks: 37 given, 23 received

Excellent customer service



mattz View Post
As the guy who build this great forum, I appreciate your kind words.

I'm with Optimus Futures since Jan this year and so far everthing is running smoothly.

However today I had some connectivity issues and I got a bit stessed out. So I wrote an email on my backup PC
(WIN XP) to Matt and asked for help.
It did not take longer then 2 minutes and he replied on my mail. We then got connected on skype and he immediately fixed my problem (closing a pending trade).

To be honest its not what I expected. I mean a response in 2 minutes...

This is 10 ten out of ten for customer service.

Thx Matt

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