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Optimus Futures trading broker review
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Optimus Futures trading broker review

  #281 (permalink)
Elite Member
Auckland
 
Futures Experience: Advanced
Platform: Ninja Trader
Broker/Data: Zen-Fire
Favorite Futures: CL and ES
 
Posts: 709 since Apr 2010
Thanks: 3,715 given, 661 received

Huge Kudos to Matt

I want to say a huge thank you to Matt and his team, for being always there for us in this trying times. Your company has shown what a great organisation and great leadership is about.

I sent a PM to Matt and got a response within 5 mins and he explained everything to me and guided me through to make an informed decision.

And from reading the threads i don't know how you do it and amazingly you always ensure that your customers and members of futures.io (formerly BMT) get the best support with your products and services so I thank you so much about it.

I hope that you will continue to serve your customers with great appreciation and enthusiasm.

Great customer care are hard to find and your company has risen above expectation and delivered excellently.

Do get some sleep as seems like you have been working around the clock.

Thank you very much.

Sharmas

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  #282 (permalink)
Elite Member
Nashville, Tennessee
 
Futures Experience: Intermediate
Platform: Ninja / Jigsaw / 9G
Broker/Data: AMP / CQG
Favorite Futures: NQ, YM and ES
 
tderrick's Avatar
 
Posts: 1,589 since Sep 2010
Thanks: 4,260 given, 2,526 received

Here is another nod to a brother.

@mattz seems to have a pretty cool shop. They also seem to be tech hounds,
like most of us. They actually appear to enjoy digging into the software they support.

I have been sniffing around and came across this . NinjaTrader - YouTube

I'm happy with my current broker, but it's cool knowing you have a soft place to fall if the unthinkable happens.



AJ
Nashville, Tennessee


"Life On The Edge of SR"
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  #283 (permalink)
Trading for Profit
new york
 
Futures Experience: Intermediate
Platform: X Trader, Sierra Charts, Multicharts
Broker/Data: AMP/TT, Vision/Rithmic, AMP/CQG
Favorite Futures: CL, NG, gold
 
Posts: 355 since Mar 2012
Thanks: 665 given, 569 received


I recieved help from Matt at Optimus a couple of times and I am not even a customer there !
Being a customer at Vision already, he was not interested in me moving my account to optimus, nor would he. He assisted me with no outside motive to move there.

I was impressed.

I have an account at Vision and AMP.

I have noticed many times that they are very professional and dedicated at Optimus.

Shane

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  #284 (permalink)
Elite Member
west palm beach florida usa
 
Futures Experience: Advanced
Platform: ninja trader
Broker/Data: Optimus Futures/ Rithmic
Favorite Futures: Cl, TF
 
Posts: 718 since Oct 2011
Thanks: 623 given, 2,432 received


tderrick View Post
Here is another nod to a brother.

@mattz seems to have a pretty cool shop. They also seem to be tech hounds,
like most of us. They actually appear to enjoy digging into the software they support.

I have been sniffing around and came across this . NinjaTrader - YouTube

I'm happy with my current broker, but it's cool knowing you have a soft place to fall if the unthinkable happens.


I remember a while back I had a technical issue that I couldn't figure out, and Matt and one of his associates conference called me. The problem turned out to be on my end with my modem and router..but they spent a large amount of time making sure I was up and running. They really went above and beyond what any broker I have used in the past would do.
Also, as I have stated on this thread before, the executions and fills I get have been excellent at all times.

Failure is not an option
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  #285 (permalink)
Market Wizard
Boca Raton
 
Futures Experience: Advanced
Platform: Variety
Broker/Data: Optimus Futures, LLC
Favorite Futures: Futures
 
mattz's Avatar
 
Posts: 1,920 since Sep 2010
Thanks: 1,828 given, 2,587 received
Forum Reputation: Legendary

There is NOTHING more rewarding for me and my staff than seeing this. Thank you all for your kind words and positive feedback. I would much rather earn your goodwill by dedicating my time and resources to helping you over paying for glossy ads . I will make a statement on this thread at the end of the month addressing things that are important for traders. Again, I appreciate EVERY SINGLE one of you and I hope to maintain such good rapport for the years to come.

Matt

PM with any questions about optimusfutures (800) 771-6748 (561) 367 8686. THERE IS A SUBSTANTIAL RISK OF LOSS IN FUTURES TRADING.
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  #286 (permalink)
Elite Member
Montreal, Canada
 
Futures Experience: Beginner
Platform: NinjaTrader, Multicharts
Favorite Futures: ES
 
Posts: 96 since Dec 2011
Thanks: 46 given, 84 received

Just ended a conversation over the phone. Matt called me and introduced me to Optimus.

It's nice to hear from the president of the trading firm you're doing business with and I really appreciate that he spent the time and shared with me some tidbits he thought would be valuable. He also let me know that if I needed anything new or different in terms of service (platform or datafeed), that he'd be able to give me a hand or refer me to one of his staff.

I'm in the province of Quebec, Canada and they do open accounts for residents.

From what I've noticed so far is that the customer care team may be small, but it's also the same people, which means employee turnover is low, so that's a good thing in a company.

Good work Matt and may the coming year bring you much satisfaction and excitement.

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  #287 (permalink)
Elite Member
Lehrte, Germany
 
Futures Experience: Advanced
Platform: NinjaTrader
Broker/Data: PTP / Rithmic
Favorite Futures: NQ
 
Daytrader999's Avatar
 
Posts: 1,161 since Sep 2011
Thanks: 1,137 given, 1,564 received


JustinIsHere View Post
From what I've noticed so far is that the customer care team may be small, but it's also the same people, which means employee turnover is low, so that's a good thing in a company.

I completely subscribe to that, Jessica is great and she's doing a fantastic job.

IMHO, her 'back office' work should be appreciated here as well.

"If you don't design your own life plan, chances are you'll fall into someone else's plan. And guess what they have planned for you? Not much." - Jim Rohn
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  #288 (permalink)
Elite Member
NY
 
Futures Experience: Intermediate
Platform: Ninja
Favorite Futures: ES, 6E
 
Posts: 63 since Dec 2010
Thanks: 39 given, 36 received

Just made the switch from Mirus to Optimus. No regrets at all.

Matt is very attentive, and answers all questions in a timely and professional manner.

I am happy with the decision I have made. I highly recommend Optimus for someone looking for an alternative.

Thanks Matt.

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The following 4 users say Thank You to JS12 for this post:
 
  #289 (permalink)
Elite Member
Houston, TX
 
Futures Experience: Intermediate
Platform: NinjaTrader
Broker/Data: Optimus Futures
Favorite Futures: 6E
 
TheWizard's Avatar
 
Posts: 1,688 since Jun 2009
Thanks: 508 given, 4,006 received

There seem to be 2 Optimus threads (Optimus Futures ... and... Optimus Futures and Vision Financial), so I wanted to make sure to post to both.

I sent Matt a PM and he called me within 5 minutes and went over commission rates, application process, etc.

Completed the online application at 4:30 pm CST. So far, so good!

It will be nice to trade again, after having not been able to do so for about 3 weeks, now.

After all, it's what you learn AFTER you know it all, that counts!
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  #290 (permalink)
Elite Member
Montreal, Quebec Canada
 
Futures Experience: Beginner
Platform: NinjaTrader
Broker/Data: AMP / CQG
Favorite Futures: CL
 
Dervakon's Avatar
 
Posts: 148 since Feb 2013
Thanks: 408 given, 403 received

The same for me


I will repeat what I said on the other thread...

So far I'm with Optimus since 3 years and I don't have problem with them, Matt give me a good service at the beginning and never get problem since.

Rithmic is solid and I didn't have any problem with.

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