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Shout-out to Matt over at Optimus for helping me transfer brokers. Super nice guy and professional, answered all my questions and got me set up to trade live in no time!
So far Rithmic data feed has been rock solid and FAST.
Guys, due to the legal nature of this I have to edit my first reply, I respectfully ask that all matters of concern could be addressed with me via matt (AT) optimusfutures.com.
I can provide you with public records as far as Vision's strength as an FCM.
Matt
Trading futures and options involves substantial risk of loss and is not suitable for all investors. Past performance is not necessarily indicative of future results. You may lose more than your initial investment. All posts are opinions and do not claim to be facts. Please conduct your own due diligence. Use only Risk capital when trading Futures.
1 800 771 6748 local 561 367 8686 email [email protected]
Thank you for the question. This is absolutely the same company.
We maintain a number of different websites for different purposes, for example the main one you mentioned first shows our entire slew of products such as online trading, managed, hosting, systems, and our broker assisted phone execution.
On the other hand a site Tick to Trade is a site we have dedicated to the Rithmic connectivity so people can try out the different demos. We even have a site dedicated to NinjaTrader+Rithmic called TradersPlatform (Google it).
I am sorry if there is any confusion but we thought that a number of sites would separate the specific services people are looking for. However, as I mentioned, they are all under Optimus Trading Group.
Trading futures and options involves substantial risk of loss and is not suitable for all investors. Past performance is not necessarily indicative of future results. You may lose more than your initial investment. All posts are opinions and do not claim to be facts. Please conduct your own due diligence. Use only Risk capital when trading Futures.
1 800 771 6748 local 561 367 8686 email [email protected]
Any reason why you do not reply to emails at all or very quickly these days? Do you have an increased workload that prevents you in doing so?
When I initially contacted you about a year and a half ago you were very responsive and helpful however, recent emails have either been replied to over a week later or not at all which doesn't fill me with confidence.
Kind Regards
EDIT - have just requested Vision's public records as above by email.
I am sorry you feel this way. We actually add staff for technical support.
I see that your last email to me directly has been in July according to my records.
You have our Skype OptimusTradingSupport that we have set up for international customers.
You have used it in the past and aware that you can reach us that way as well, and I see that we did
not have a message from you for six months on it.
Also, you have the ability to call us directly in the event that you see emails are not sufficient.
I have replied to your email.
Thank you for your understanding and please reach out again any time needed.
Matt
Trading futures and options involves substantial risk of loss and is not suitable for all investors. Past performance is not necessarily indicative of future results. You may lose more than your initial investment. All posts are opinions and do not claim to be facts. Please conduct your own due diligence. Use only Risk capital when trading Futures.
1 800 771 6748 local 561 367 8686 email [email protected]
I just wanted to let everyone know that my migration from Mirus / RCG to Optimus / Vision is now complete. I started the process last Thursday and I just completed a test trade on the new platform. After I executed 1*1 I rang the Optimus trade desk to verify the position, they were quick and responsive and confirmed that the position was as expected. I also logged into the Vision portal and confirmed the same. I will extend my gratitude to Optimus for their very fast and positive response to my situation. Everyone I have dealt with over there has been awesome. They even sent me a hug back when I e-hugged them. Cheers Matt, you guys rock.
Oh, and while I was waiting for the funds to be moved Matt set me up with a demo account and so far the data feed has been stable, no disconnects, and as fast as I would expect...
I have never really had a problem with Mirus. I have been following this thread. I haven't been able to trade since the new year started from the issues with Zenfire. After much consideration, I have decided to move money from Mirus to a new broker. I really appreciate all the posts and have learned so much from everyone. I am grateful. Many people have commented on how good Optimus is. I have yet to read anything negative about them, so I just called their customer service number to leave a message as it was late (9pm EST). To my surprise a gentlemen named Matt answered the phone. He was extremely helpful, professional and courteous. He addressed all of my concerns and exceeded my expectations. WOW!! Now I can relate to what others have been posting. Thank you all for sharing your experiences for others to learn from. I will be a new Optimus account holder soon! Customer service is truly the key. And Matt, if you are reading this, you are the best! Thank you so much for your time and wonderful assistance. God bless! Rick
