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MB Trading
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MB Trading

  #61 (permalink)
 Vendor: www.optimusfutures.com 
Boca Raton
Futures Experience: Advanced
Platform: Variety
Broker/Data: Optimus Futures, LLC
Favorite Futures: Futures
mattz's Avatar
Posts: 2,206 since Sep 2010
Thanks: 2,136 given, 3,092 received
Forum Reputation: Legendary

mamax98 View Post
The "wohooo" was to lighten up the mood a little while relaying an actual frustrating experience. In case if you didn't know, you can't post in this section unless you have 10 posts.. So there...

Thank you for shedding some light on the process.
Unfortunately, MB Trading service, regardless of the reasons, was pretty crappy. I'm pretty sure you know this since you're in the business, but a customer can still be satisfied with a service even after hitting administrative hurdles. However, if you hire high schoolers and a bunch of unqualified representatives, your customers will get what you pay for.. garbage of a service. And, that's exactly what happened to me. Just for laughs, the idiot I dealt with insisted that I was NOT a US citizen

You welcome.
I could not agree more that staff is everything, and their qualifications and maturity will reflect in their approach if there are snags. My point was more about the tedious process of paperwork that is required at times, and that is a source of frustration for many. My comments were also towards who share this frustrating sentiment.

I did not want to be overly aggressive towards you, but sadly I have seen members with very few posts, who think it’s cool to have their “entrance” as a criticism of a broker, vendor, or anyone for that matter. Yes, I know the rule of 10, been here since it was 1.

I wish you well with the broker you found, and hope to see you sticking around.


There is a risk of loss in futures trading. Past performance is not indicative of future results.

PM with any questions about optimusfutures (800) 771-6748 (561) 367 8686. THERE IS A SUBSTANTIAL RISK OF LOSS IN FUTURES TRADING.

Last edited by mattz; June 4th, 2015 at 09:57 PM.
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