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I recently set up my CQG data again through AMP and tried to plug in my credentials in Multicharts but it will not connect. I get the error "impossible to connect to CQG trading system" on the bottom right. it also will say "connecting" and then shortly there after "disconnected"
I checked the data source settings in the quote manager and in the broker profile
Ive uninstalled and reinstalled, not sure what what else to try
Anyone else with a similar issue? hopefully solved lol
Can you help answer these questions from other members on NexusFi?
if you correctly configured the account and it still happens after a reboot, I would suggest to contact the support directly (either AMP or MC depending on the version you are using) and they should be able to help you.
As @mattz knows Multicharts very well, I am sure you'll be able to fix it. Maybe you can post the reason and solutions in here, as it might help others, too.
I think this is a simple case of enabling the credentials the right way. We are checking into this.
Matt Z
Optimus Futures
There is a substantial risk of loss in futures trading. Past performance is not indicative of future results.
Trading futures and options involves substantial risk of loss and is not suitable for all investors. Past performance is not necessarily indicative of future results. You may lose more than your initial investment. All posts are opinions and do not claim to be facts. Please conduct your own due diligence. Use only Risk capital when trading Futures.
1 800 771 6748 local 561 367 8686 email [email protected]
There is a substantial risk of loss in futures trading. Past performance is not indicative of future results.
Trading futures and options involves substantial risk of loss and is not suitable for all investors. Past performance is not necessarily indicative of future results. You may lose more than your initial investment. All posts are opinions and do not claim to be facts. Please conduct your own due diligence. Use only Risk capital when trading Futures.
1 800 771 6748 local 561 367 8686 email [email protected]
It seemed to be an issue on AMPs side. I was getting an error on my log that said "trader is not enabled to use AMPMCWAPI please contact your FCM" Matt gave them a call, they clicked a button, problem solved
