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AMP CME charges?
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AMP CME charges?

  #31 (permalink)
Elite Member
Neuwied Germany
 
Futures Experience: Intermediate
Platform: NinjaTrader 8
Broker/Data: AMP, CQG
Favorite Futures: ES
 
Posts: 716 since Jul 2013
Thanks: 2,110 given, 1,200 received


skoosht View Post
I did a support chat with them a few weeks ago and requested the $5 option.
They took out $5 this month. I suggest chatting with them online and having them verify your setup.


cheers

I have an email conversation with them. So it´s written what it´s said.
They´ve said, i had been too late with my complaint.
Next month they´ll charge only 5$.
We´ll see....

Waiting, Discipline and Patience Pays!
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  #32 (permalink)
Elite Member
Los Angeles, CA, USA
 
Futures Experience: Intermediate
Platform: Sierra Chart
Broker/Data: AMP/TT
Favorite Futures: ES
 
Posts: 11 since Jan 2012
Thanks: 0 given, 27 received


pipandrun View Post
I have an email conversation with them. So it´s written what it´s said.
They´ve said, i had been too late with my complaint.
Next month they´ll charge only 5$.
We´ll see....

Lol, yeah not the sharpest tools in the shed over there.
They'll actually click whatever checkbox they're supposed to eventually I suppose.
Hang in there.

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  #33 (permalink)
Elite Member
Neuwied Germany
 
Futures Experience: Intermediate
Platform: NinjaTrader 8
Broker/Data: AMP, CQG
Favorite Futures: ES
 
Posts: 716 since Jul 2013
Thanks: 2,110 given, 1,200 received

Solution


Yesterday (sunday) i´ve got a common email about questions concerning the new fees. Probably everyone got it.
For sure i´ve taken the chance and this morning i´ve got already the answer, that they will charge only 5$ from now on and give back the 20 $ - this is the service i was waiting for.
So everything ok now.

Waiting, Discipline and Patience Pays!
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  #34 (permalink)
Elite Member
Neuwied Germany
 
Futures Experience: Intermediate
Platform: NinjaTrader 8
Broker/Data: AMP, CQG
Favorite Futures: ES
 
Posts: 716 since Jul 2013
Thanks: 2,110 given, 1,200 received

Everything correct now

They charge only 5$ this month as applicated.

Waiting, Discipline and Patience Pays!
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