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NinjaTrader Brokerage Services (www.ninjatraderbrokerage.com)

  #731 (permalink)
 Dasani 
United States of America
 
Experience: Advanced
Platform: NinjaTrader
Broker: NinjaTrader
Trading: ES
Posts: 92 since Dec 2009
Thanks Given: 35
Thanks Received: 40

NT support says they are looking into it. Probably depends on who you are getting back data from.

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  #732 (permalink)
 
phantomtrader's Avatar
 phantomtrader 
Reno, Nevada
Legendary Market Wizard
 
Experience: Advanced
Platform: NinjaTrader
Trading: ZN, ZB, CL
Frequency: Daily
Duration: Minutes
Posts: 588 since May 2011
Thanks Given: 217
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Seems to be okay now.

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  #733 (permalink)
 Dasani 
United States of America
 
Experience: Advanced
Platform: NinjaTrader
Broker: NinjaTrader
Trading: ES
Posts: 92 since Dec 2009
Thanks Given: 35
Thanks Received: 40



phantomtrader View Post
Seems to be okay now.

What did you do to get the back data working? Mine is still not filling in the back data.

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  #734 (permalink)
 Dasani 
United States of America
 
Experience: Advanced
Platform: NinjaTrader
Broker: NinjaTrader
Trading: ES
Posts: 92 since Dec 2009
Thanks Given: 35
Thanks Received: 40


Dasani View Post
What did you do to get the back data working? Mine is still not filling in the back data.


Okay, I closed NT and re-started. All is good.

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  #735 (permalink)
 Pistol101 
Chinchilla
 
Experience: Intermediate
Platform: NT7, NT8, MT5
Trading: ES, CL, 6E
Posts: 2 since Jul 2018
Thanks Given: 0
Thanks Received: 5


LaissezFaire View Post
Thanks, guys.

In the event of Ninjatrader freezing or a software crash - is there some backup interface/application/website where you can manage your orders or simply go flat?

When trading with Ninja through Interactive Brokers, I could always manage my orders at IB's TWS if anything happened (actually never did). I also had their mobile app as a third back-up.

I'm not sure if I would be comfortable with Ninjatrader being my only way to manage my live orders in case anything should happen during market hours.




There is a fix for this that works for me.

I run NT8 with a mountain of charts with a host of indicators and strategies some of which are quite heavy.
My computer is a top of line gaming system set up for multi-thread apps like NT8, however, at times especially during rapid price movement NT can't keep up and thus it occasionally crashes. Reloading is often a time consuming process and needless to say this is quite a disconcerting experience.

Solution:
1. Run NT7 on a separate computer (I use a high-end laptop that sits beside me).
2. Do not connect to your broker feed on NT7 unless and until NT8 goes down (however, i have had both NT7 & 8 running concurrently on separate systems on a live account and watched the orders placed on NT8 appear on the NT7 set up)
3. If and when NT8 crashes, connect your data feed / broker on NT7 (have Global Simulation mode deactivated to save time when connecting).
4. Open Chart Trader/SuperDom for the appropriate account and you should see your order there.

Test this in simulation first.
It has proven the fastest way for me to manage active orders/positions instead of waiting for NT8 to get going again.

It will be interesting to see what NT have to say on this.

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  #736 (permalink)
LaissezFaire
Oslo + Norway
 
Posts: 224 since May 2016
Thanks Given: 224
Thanks Received: 104


Pistol101 View Post
There is a fix for this that works for me.

I run NT8 with a mountain of charts with a host of indicators and strategies some of which are quite heavy.
My computer is a top of line gaming system set up for multi-thread apps like NT8, however, at times especially during rapid price movement NT can't keep up and thus it occasionally crashes. Reloading is often a time consuming process and needless to say this is quite a disconcerting experience.

Solution:
1. Run NT7 on a separate computer (I use a high-end laptop that sits beside me).
2. Do not connect to your broker feed on NT7 unless and until NT8 goes down (however, i have had both NT7 & 8 running concurrently on separate systems on a live account and watched the orders placed on NT8 appear on the NT7 set up)
3. If and when NT8 crashes, connect your data feed / broker on NT7 (have Global Simulation mode deactivated to save time when connecting).
4. Open Chart Trader/SuperDom for the appropriate account and you should see your order there.

Test this in simulation first.
It has proven the fastest way for me to manage active orders/positions instead of waiting for NT8 to get going again.

It will be interesting to see what NT have to say on this.

Thanks, Pistol!

That's indeed an interesting solution. Preferrably, we wouldn't have to worry about crashes, but regardless of that one should always have some kind of backup.

I'm curious though - how often do you run into trouble?

I have not noticed any problems on my end these last two weeks. But, it seems like what you're doing is far more computationally intensive than what I'm doing, although I have multiple tick charts and a few (custom) indicators.

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  #737 (permalink)
 Pistol101 
Chinchilla
 
Experience: Intermediate
Platform: NT7, NT8, MT5
Trading: ES, CL, 6E
Posts: 2 since Jul 2018
Thanks Given: 0
Thanks Received: 5


LaissezFaire View Post
Thanks, Pistol!

That's indeed an interesting solution. Preferrably, we wouldn't have to worry about crashes, but regardless of that one should always have some kind of backup.

I'm curious though - how often do you run into trouble?

I have not noticed any problems on my end these last two weeks. But, it seems like what you're doing is far more computationally intensive than what I'm doing, although I have multiple tick charts and a few (custom) indicators.

Hi LaissezFaire,

NT8 goes down sometimes twice a day. I cant really blame the software because its getting pushed beyond its limits. I run 5 x 29" monitors with 2 active charts on each with a few more charts off-screen for various markets. The charts are quite heavy with multiple indicators, strategies, market analysers and with constant testing too.

I'm considering the purchase of another system and run them side by side to split the workload.

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  #738 (permalink)
 
Sazon's Avatar
 Sazon 
Roswell, GA
 
Experience: Advanced
Platform: NinjaTrader
Trading: Futures
Posts: 238 since Feb 2013
Thanks Given: 930
Thanks Received: 472


Pistol101 View Post
Hi LaissezFaire,

NT8 goes down sometimes twice a day. I cant really blame the software because its getting pushed beyond its limits. I run 5 x 29" monitors with 2 active charts on each with a few more charts off-screen for various markets. The charts are quite heavy with multiple indicators, strategies, market analysers and with constant testing too.

I'm considering the purchase of another system and run them side by side to split the workload.

You could also separately deploy cloud computing resources like Amazon Web Services.

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  #739 (permalink)
 
sam028's Avatar
 sam028 
Site Moderator
 
Posts: 3,765 since Jun 2009
Thanks Given: 3,825
Thanks Received: 4,629


Sazon View Post
You could also separately deploy cloud computing resources like Amazon Web Services.

With 5 29" monitor it will lag badly with AWS in RDP.

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  #740 (permalink)
 
Sazon's Avatar
 Sazon 
Roswell, GA
 
Experience: Advanced
Platform: NinjaTrader
Trading: Futures
Posts: 238 since Feb 2013
Thanks Given: 930
Thanks Received: 472



sam028 View Post
With 5 29" monitor it will lag badly with AWS in RDP.

You're definitely the resident expert. I defer to @sam028

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