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NinjaTrader Brokerage Services (www.ninjatraderbrokerage.com)
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NinjaTrader Brokerage Services (www.ninjatraderbrokerage.com)

  #731 (permalink)
Elite Member
Washington
 
Trading Experience: Advanced
Platform: NinjaTrader
Broker/Data: NinjaTrader
Favorite Futures: ES, NQ
 
Posts: 53 since Dec 2009
Thanks: 2 given, 27 received

NT support says they are looking into it. Probably depends on who you are getting back data from.

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  #732 (permalink)
Elite Member
Reno, Nevada
 
Trading Experience: Advanced
Platform: NinjaTrader
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phantomtrader's Avatar
 
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Seems to be okay now.

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  #733 (permalink)
Elite Member
Washington
 
Trading Experience: Advanced
Platform: NinjaTrader
Broker/Data: NinjaTrader
Favorite Futures: ES, NQ
 
Posts: 53 since Dec 2009
Thanks: 2 given, 27 received



phantomtrader View Post
Seems to be okay now.

What did you do to get the back data working? Mine is still not filling in the back data.

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  #734 (permalink)
Elite Member
Washington
 
Trading Experience: Advanced
Platform: NinjaTrader
Broker/Data: NinjaTrader
Favorite Futures: ES, NQ
 
Posts: 53 since Dec 2009
Thanks: 2 given, 27 received


Dasani View Post
What did you do to get the back data working? Mine is still not filling in the back data.


Okay, I closed NT and re-started. All is good.

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  #735 (permalink)
Elite Member
Chinchilla
 
Trading Experience: Intermediate
Platform: NT7, NT8, MT5
Favorite Futures: ES, CL, 6E
 
Posts: 2 since Jul 2018
Thanks: 0 given, 4 received


LaissezFaire View Post
Thanks, guys.

In the event of Ninjatrader freezing or a software crash - is there some backup interface/application/website where you can manage your orders or simply go flat?

When trading with Ninja through Interactive Brokers, I could always manage my orders at IB's TWS if anything happened (actually never did). I also had their mobile app as a third back-up.

I'm not sure if I would be comfortable with Ninjatrader being my only way to manage my live orders in case anything should happen during market hours.




There is a fix for this that works for me.

I run NT8 with a mountain of charts with a host of indicators and strategies some of which are quite heavy.
My computer is a top of line gaming system set up for multi-thread apps like NT8, however, at times especially during rapid price movement NT can't keep up and thus it occasionally crashes. Reloading is often a time consuming process and needless to say this is quite a disconcerting experience.

Solution:
1. Run NT7 on a separate computer (I use a high-end laptop that sits beside me).
2. Do not connect to your broker feed on NT7 unless and until NT8 goes down (however, i have had both NT7 & 8 running concurrently on separate systems on a live account and watched the orders placed on NT8 appear on the NT7 set up)
3. If and when NT8 crashes, connect your data feed / broker on NT7 (have Global Simulation mode deactivated to save time when connecting).
4. Open Chart Trader/SuperDom for the appropriate account and you should see your order there.

Test this in simulation first.
It has proven the fastest way for me to manage active orders/positions instead of waiting for NT8 to get going again.

It will be interesting to see what NT have to say on this.

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  #736 (permalink)
Trading for Fun
Oslo + Norway
 
Trading Experience: Intermediate
Platform: NinjaTrader
Favorite Futures: ES
 
Posts: 158 since May 2016
Thanks: 157 given, 60 received


Pistol101 View Post
There is a fix for this that works for me.

I run NT8 with a mountain of charts with a host of indicators and strategies some of which are quite heavy.
My computer is a top of line gaming system set up for multi-thread apps like NT8, however, at times especially during rapid price movement NT can't keep up and thus it occasionally crashes. Reloading is often a time consuming process and needless to say this is quite a disconcerting experience.

Solution:
1. Run NT7 on a separate computer (I use a high-end laptop that sits beside me).
2. Do not connect to your broker feed on NT7 unless and until NT8 goes down (however, i have had both NT7 & 8 running concurrently on separate systems on a live account and watched the orders placed on NT8 appear on the NT7 set up)
3. If and when NT8 crashes, connect your data feed / broker on NT7 (have Global Simulation mode deactivated to save time when connecting).
4. Open Chart Trader/SuperDom for the appropriate account and you should see your order there.

Test this in simulation first.
It has proven the fastest way for me to manage active orders/positions instead of waiting for NT8 to get going again.

It will be interesting to see what NT have to say on this.

Thanks, Pistol!

That's indeed an interesting solution. Preferrably, we wouldn't have to worry about crashes, but regardless of that one should always have some kind of backup.

I'm curious though - how often do you run into trouble?

I have not noticed any problems on my end these last two weeks. But, it seems like what you're doing is far more computationally intensive than what I'm doing, although I have multiple tick charts and a few (custom) indicators.

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  #737 (permalink)
Elite Member
Chinchilla
 
Trading Experience: Intermediate
Platform: NT7, NT8, MT5
Favorite Futures: ES, CL, 6E
 
Posts: 2 since Jul 2018
Thanks: 0 given, 4 received


LaissezFaire View Post
Thanks, Pistol!

That's indeed an interesting solution. Preferrably, we wouldn't have to worry about crashes, but regardless of that one should always have some kind of backup.

I'm curious though - how often do you run into trouble?

I have not noticed any problems on my end these last two weeks. But, it seems like what you're doing is far more computationally intensive than what I'm doing, although I have multiple tick charts and a few (custom) indicators.

Hi LaissezFaire,

NT8 goes down sometimes twice a day. I cant really blame the software because its getting pushed beyond its limits. I run 5 x 29" monitors with 2 active charts on each with a few more charts off-screen for various markets. The charts are quite heavy with multiple indicators, strategies, market analysers and with constant testing too.

I'm considering the purchase of another system and run them side by side to split the workload.

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  #738 (permalink)
Elite Member
Roswell, GA
 
Trading Experience: Advanced
Platform: NinjaTrader
Favorite Futures: Futures
 
Sazon's Avatar
 
Posts: 236 since Feb 2013
Thanks: 920 given, 447 received


Pistol101 View Post
Hi LaissezFaire,

NT8 goes down sometimes twice a day. I cant really blame the software because its getting pushed beyond its limits. I run 5 x 29" monitors with 2 active charts on each with a few more charts off-screen for various markets. The charts are quite heavy with multiple indicators, strategies, market analysers and with constant testing too.

I'm considering the purchase of another system and run them side by side to split the workload.

You could also separately deploy cloud computing resources like Amazon Web Services.

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  #739 (permalink)
Administrator: Retired Backtester
 Vendor: speedytradingservers.com 
Rennes France
 
Trading Experience: Advanced
Platform: NinjaTrader
Broker/Data: IB/Kinetick
Favorite Futures: Futures
 
sam028's Avatar
 
Posts: 3,528 since Jun 2009
Thanks: 3,706 given, 4,234 received


Sazon View Post
You could also separately deploy cloud computing resources like Amazon Web Services.

With 5 29" monitor it will lag badly with AWS in RDP.

Success requires no deodorant! (Sun Tzu)
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  #740 (permalink)
Elite Member
Roswell, GA
 
Trading Experience: Advanced
Platform: NinjaTrader
Favorite Futures: Futures
 
Sazon's Avatar
 
Posts: 236 since Feb 2013
Thanks: 920 given, 447 received



sam028 View Post
With 5 29" monitor it will lag badly with AWS in RDP.

You're definitely the resident expert. I defer to @sam028

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