Cleveland, OH
Experience: Advanced
Platform: QST
Broker: QST, DeCarley Trading, Gain
Trading: Options on Futures
Posts: 3,081 since Jul 2011
Thanks Given: 980
Thanks Received: 5,785
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I was surprised there wasn't a thread on OptionsXpress.
I was with them since Dec 2008. They had great customer service. Website was just OK. Commissions were reasonable.
Then Charles Schwab bought them. Their customer service is now horrible. You get a different answer depending on which person you talk to.
Their website has had glitches and they have given up trying to fix them. They charge more than exchange minimum margin on many futures.
They are requesting some forms be notarized to be filled out.
I am closing all of my accounts there and they are making it a pain in the butt to get them to wire money out. Been working on it for 7 days now.
Do Not trade there.
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