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Continuum by CQG

  #221 (permalink)
 
Big Mike's Avatar
 Big Mike 
Manta, Ecuador
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Mike

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  #222 (permalink)
 
perryg's Avatar
 perryg 
Rechovot
 
Experience: Advanced
Platform: NinjaTrader
Broker: CQG
Trading: Index,Currency and Energy futures
Posts: 1,644 since Jan 2010
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This is intended for the CEO of Ninja.
It has been weeks and weeks that there is missing historical data and once again today we have the same problem. This situation is totally unacceptable, and what is more annoying is the pathetic answers coming from Ninja. Problems sometimes do occur and are generally acceptable, but in this case of chronic missing historical data every other day, is something that is unacceptable in any business.
From the support answers given it very obvious that Ninja just could not be bothered and is just brushing aside all customer complaints.
Today no explanation can be acceptable other than getting this issue fixed once and for all.
I call upon the CEO of Ninja, to get his hands dirty with this problem and solved it !!!!!!!!!!. Do what it takes but get this matter solved.

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  #223 (permalink)
 
kronie's Avatar
 kronie 
NYC + NY / USA
 
Experience: Advanced
Platform: "I trade, therefore, I AM!"; Theme Song: "Atomic Dog!"
Trading: EMD, 6J, ZB
Posts: 796 since Oct 2009


you might want to seriously consider ....

getting off this Continum and their associated fees, with all the problems that keep being discussed on these threads

of course that means using another broker, data vendor / order execution routing, perhaps from CQG directly through new broker....

you can do substantially better... in terms of margins (on the emini(s) and such) as well as no account fees, inactivity fees

pm me if you need suggestions

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  #224 (permalink)
 
Big Mike's Avatar
 Big Mike 
Manta, Ecuador
Site Administrator
Developer
Swing Trader
 
Experience: Advanced
Platform: Custom solution
Broker: IBKR
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Duration: Weeks
Posts: 50,396 since Jun 2009
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perryg View Post
This is intended for the CEO of Ninja.

You should then mention him @NinjaTrader, or send him a PM if you want to be sure he gets it.

Mike

We're here to help: just ask the community or contact our Help Desk

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  #225 (permalink)
 
Jonson's Avatar
 Jonson 
Russia, St.Petersburg
 
Experience: Advanced
Platform: NinjaTrader, CQG Desktop
Broker: NinjaTrader/CQG
Trading: Futures
Posts: 247 since Jan 2011
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perryg View Post
This is intended for the CEO of Ninja.
It has been weeks and weeks that there is missing historical data and once again today we have the same problem. This situation is totally unacceptable, and what is more annoying is the pathetic answers coming from Ninja. Problems sometimes do occur and are generally acceptable, but in this case of chronic missing historical data every other day, is something that is unacceptable in any business.
From the support answers given it very obvious that Ninja just could not be bothered and is just brushing aside all customer complaints.
Today no explanation can be acceptable other than getting this issue fixed once and for all.
I call upon the CEO of Ninja, to get his hands dirty with this problem and solved it !!!!!!!!!!. Do what it takes but get this matter solved.

about missing historical data loss you say?

* If investing gets too difficult for a seventh grader to understand, the system is needlessly complex
* Markets produce an enormous volume of information, much of which is redundant
* In every game and con there's always an opponent, and there's always a victim. The trick is to know when you're the latter, so you can become the former
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  #226 (permalink)
 
Balanar's Avatar
 Balanar 
Germany
 
Experience: Advanced
Platform: NinjaTrader
Broker: NTB / Continuum
Trading: FDAX and CL
Posts: 396 since Jan 2013
Thanks Given: 510
Thanks Received: 1,689


Jonson View Post
about missing historical data loss you say?

Yes, check NT thread.

Historical Data Missing From Charts - Page 16 - [AUTOLINK]NinjaTrader[/AUTOLINK] Support Forum

@NinjaTrader

I really hope you resolve this issue forever.

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  #227 (permalink)
 futuretrader 
Como Italy
 
Experience: Intermediate
Platform: Ninjatrader, customized
Trading: ES
Posts: 525 since Feb 2010
Thanks Given: 471
Thanks Received: 643

I know switching is a pain, but why not go to a broker that offers Rithmic? The trade costs may be a little higher, but I've never had problems with it.

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  #228 (permalink)
 Koepisch 
@ Germany
 
Experience: Beginner
Platform: NinjaTrader
Broker: Mirus Futures/Zen-Fire
Trading: FDAX
Posts: 569 since Nov 2011
Thanks Given: 440
Thanks Received: 518

Hi,

can i use Q Trader and the CQG API in parallel when using the continuum data feed with NT? Switching to a continuum Broker and using the CQG API would be nice.

Koepisch

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  #229 (permalink)
 
CannonTrading's Avatar
 CannonTrading   is a Vendor
 
Posts: 216 since Mar 2013
Thanks Given: 77
Thanks Received: 183

Released today: iBroker Mobile Trading Application is now connected to Continuum, available via CQG Login Credentials.

There was a press release sent today about the application.

PM with any questions about Cannon Trading (800) 454-9572 (310) 859-9572. Trading commodity futures, forex and options involves substantial risk of loss. The recommendations contained in this post are of opinion only and do not guarantee any profits. These are risky markets and only risk capital should be used. Past performance is not necessarily indicative of future results.
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  #230 (permalink)
 TheoHeine 
Vienna
 
Experience: Intermediate
Platform: NT
Trading: YM
Posts: 5 since Aug 2013
Thanks Given: 2
Thanks Received: 0


Hi,

does anyone receive realtime data for the market stat $Tick via Continuum and NinjaTrader?
I only receive data by updating through "Reload all historical data".
Continuum told me itīs up to Mirus, Mirus says itīs a data vendor issue.
Iīm confused...

Thanks
Theo

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Last Updated on July 13, 2022


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