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Continuum by CQG
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Continuum by CQG

  #261 (permalink)
Market Wizard
Boca Raton
 
Futures Experience: Advanced
Platform: Variety
Broker/Data: Optimus Futures, LLC
Favorite Futures: Futures
 
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Posts: 2,059 since Sep 2010
Thanks: 1,933 given, 2,786 received
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pcomm69 View Post
I know that :
The $15 comes from the exchanges for all CME markets, and charged by each broker.
$25 inactivity is charged by your FCM/Broker

but the problem is that was debt TWICE on a month
- The first time at the beginning of the month
- The second time at the end of the month
same label, twice on a month, each month, since many month

Then call your broker and ask. They could have made an honest mistake, or charge you for a month they forgot(?)
PLEASE remove "optimus" from your profile, we are NOT the ones who charged you, or just add the broker you use now.

Edit: Thank you for the change you made.


Matt
Optimus Futures
There is a substantial risk of loss in futures trading. Past performance is not indicative of future results.

PM with any questions about optimusfutures (800) 771-6748 (561) 367 8686. THERE IS A SUBSTANTIAL RISK OF LOSS IN FUTURES TRADING.

Last edited by mattz; September 6th, 2015 at 12:24 PM.
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  #262 (permalink)
Elite Member
paris france
 
Futures Experience: Advanced
Platform: NinjaTrader
Broker/Data: Continuum
Favorite Futures: gold & crude light
 
pcomm69's Avatar
 
Posts: 50 since Oct 2011
Thanks: 13 given, 4 received

but the problem is that was debt TWICE on a month
- The first time at the beginning of the month
- The second time at the end of the month
same label, twice on a month, each month, since many month

Anybody has the the same problem?

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  #263 (permalink)
Site Administrator
Manta, Ecuador
 
Futures Experience: Advanced
Platform: My own custom solution
Favorite Futures: E-mini ES S&P 500
 
Big Mike's Avatar
 
Posts: 46,240 since Jun 2009
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pcomm69 View Post
but the problem is that was debt TWICE on a month
- The first time at the beginning of the month
- The second time at the end of the month
same label, twice on a month, each month, since many month

Anybody has the the same problem?

These little "oops" mistakes happen a LOT. Personally, I think the broker just sees what they can get away with. Everyone needs to check their statements daily and don't believe it was just an honest mistake, I've read enough people reporting problems on futures.io (formerly BMT) to have a different opinion.

Mike

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  #264 (permalink)
Elite Member
paris france
 
Futures Experience: Advanced
Platform: NinjaTrader
Broker/Data: Continuum
Favorite Futures: gold & crude light
 
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Posts: 50 since Oct 2011
Thanks: 13 given, 4 received

thanks

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  #265 (permalink)
Elite Member
Wartrace,TN usa
 
Futures Experience: Intermediate
Platform: NinjaTrader
Favorite Futures: 6E
 
Posts: 72 since Nov 2013
Thanks: 45 given, 43 received

Has anyone experienced the data feed stopping? This is the first time it has happened to me with continuum and it happen twice this morning. I was in a trade the first time and the data stopped. I checked that I was still connected to the internet and ninja said I was still connected to the data feed. I finally had to disconnect from the live data and reconnect. I had been stopped out while doing all this.

I decided against trading any more until I figure out what the problem is and/or figure out the quickest way to reconnect.
The second time it happened I verified I was still still connected to the internet and then decided to see if it would resolve itself. I waited ten minutes and it remained frozen. I reset my connection and it ran for another hour without a problem.

To me this is a serious issue. I know right away when it happens because the DOM freezes.

Is this a common issue? I have never had it happen before.

Is there a quick way to get reconnected using ninja trader?

I am going to be contacting Ninja trader brokerage regarding this issue later today but if anyone has a suggestion I would appreciate it.

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  #266 (permalink)
Elite Member
Denver, CO
 
Futures Experience: Advanced
Platform: NinjaTrader
Broker/Data: NinjaTrader Brokerage
Favorite Futures: ES
 
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Posts: 1,260 since May 2010
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Wartrace View Post
Has anyone experienced the data feed stopping? This is the first time it has happened to me with continuum and it happen twice this morning. I was in a trade the first time and the data stopped. I checked that I was still connected to the internet and ninja said I was still connected to the data feed. I finally had to disconnect from the live data and reconnect. I had been stopped out while doing all this.

I decided against trading any more until I figure out what the problem is and/or figure out the quickest way to reconnect.
The second time it happened I verified I was still still connected to the internet and then decided to see if it would resolve itself. I waited ten minutes and it remained frozen. I reset my connection and it ran for another hour without a problem.

To me this is a serious issue. I know right away when it happens because the DOM freezes.

Is this a common issue? I have never had it happen before.

Is there a quick way to get reconnected using ninja trader?

I am going to be contacting Ninja trader brokerage regarding this issue later today but if anyone has a suggestion I would appreciate it.

You will want to contact platform support, not brokerage support.

Help, Support & Training Videos | NinjaTrader

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  #267 (permalink)
Trading for Fun
Singapore
 
Futures Experience: Intermediate
Platform: Ninjatrader, MarketDelta
Broker/Data: CQG
Favorite Futures: Currency Futures, Forex
 
Posts: 61 since Apr 2015
Thanks: 15 given, 8 received

does CQG continuum provide historical backfill feature ? If it does, would like to know which platform that can support CQG continuum historical backfill feature. Thx in advance

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  #268 (permalink)
Elite Member
Denver, CO
 
Futures Experience: Advanced
Platform: NinjaTrader
Broker/Data: NinjaTrader Brokerage
Favorite Futures: ES
 
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voluma View Post
does CQG continuum provide historical backfill feature ? If it does, would like to know which platform that can support CQG continuum historical backfill feature. Thx in advance

For NinjaTrader yes.

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  #269 (permalink)
Trading for Fun
Singapore
 
Futures Experience: Intermediate
Platform: Ninjatrader, MarketDelta
Broker/Data: CQG
Favorite Futures: Currency Futures, Forex
 
Posts: 61 since Apr 2015
Thanks: 15 given, 8 received


NinjaTrader View Post
For NinjaTrader yes.

i mean real time historical bid/ask backfill . does ninjatrader support such feature? Please advice. Thanks

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  #270 (permalink)
Elite Member
Denver, CO
 
Futures Experience: Advanced
Platform: NinjaTrader
Broker/Data: NinjaTrader Brokerage
Favorite Futures: ES
 
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Posts: 1,260 since May 2010
Thanks: 153 given, 1,890 received



voluma View Post
i mean real time historical bid/ask backfill . does ninjatrader support such feature? Please advice. Thanks

Yes it does.

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