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Zenfire no more?
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Zenfire no more?

  #801 (permalink)
 Vendor: www.jigsawtrading.com 
Bangkok
 
Futures Experience: Intermediate
Platform: MultiCharts.NET, S5, Ninj
Broker/Data: AMP, S5, IB
Favorite Futures: ES
 
DionysusToast's Avatar
 
Posts: 2,844 since Nov 2010
Thanks: 788 given, 9,714 received
Forum Reputation: Legendary


mattz View Post
yes, while a man is down on the ground, kick in the balls just to make a point! I am YET to meet as a broker a responsive team like Ninja when I issues. I am not downplaying your issues, but I have to give my friend a little help here.

Many Ninja users with issues close to their heart are 'down' too Matt - but they have been down for a much longer time.

The "not fixing production product" is a real issue that Ray needs to know about. It's not just me talking about it either.

Fact is - I can talk to Ryan and the team at Ninja and they just give you the company line. They are a LOT more reactive when their issues are discussed on the futures.io (formerly BMT) forum.

So whilst I do agree that this is not the time & place. The appropriate time & place gets ignored, so this has become THE de facto time & place because issue raised here get more attention than issue raised directly with NT.

My point has been made. I do understand people don't like it but if it helps me to get my customers software working, then it's worth it.

If you have any questions about the products or services provided, please send me a Private Message or use the futures.io "Ask Me Anything" thread
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  #802 (permalink)
 Vendor: www.optimusfutures.com 
Boca Raton
 
Futures Experience: Advanced
Platform: Variety
Broker/Data: Optimus Futures, LLC
Favorite Futures: Futures
 
mattz's Avatar
 
Posts: 2,206 since Sep 2010
Thanks: 2,136 given, 3,092 received
Forum Reputation: Legendary


DionysusToast View Post
Many Ninja users with issues close to their heart are 'down' too Matt - but they have been down for a much longer time.

The "not fixing production product" is a real issue that Ray needs to know about. It's not just me talking about it either.

Fact is - I can talk to Ryan and the team at Ninja and they just give you the company line. They are a LOT more reactive when their issues are discussed on the futures.io (formerly BMT) forum.

So whilst I do agree that this is not the time & place. The appropriate time & place gets ignored, so this has become THE de facto time & place because issue raised here get more attention than issue raised directly with NT.

My point has been made. I do understand people don't like it but if it helps me to get my customers software working, then it's worth it.

I am willing to help every single one of your customers to get back online. I have reached out to you many times to work with you. We have always worked with Rithmic directly from day one, and not any branded version because I realized that behind every great brokers there is a great data feed, and I got to the source...this was 5 years ago. I think we are the ONLY brokers that have automated the demo process for Rithmic on NinjaTrader to receive the username and passwords. Trust me, I have my own issues, I can vent here, but I want to provide "breathing room" until this fiasco is over. I will PM you the site to get the feed for your guys...this is all I can do for now.

PM with any questions about optimusfutures (800) 771-6748 (561) 367 8686. THERE IS A SUBSTANTIAL RISK OF LOSS IN FUTURES TRADING.
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  #803 (permalink)
Elite Member
Amsterdam
 
Futures Experience: Advanced
Platform: NinjaTrader
Favorite Futures: FGBL, NQ
 
jtrade's Avatar
 
Posts: 290 since Feb 2010
Thanks: 364 given, 256 received


Well, I've asked Mirus directly for an explanation as to what's really going on : no reply, so I'm transferring all bar $2 of my account balance to my TradeStation futures account.

No low intraday margins, but at least I can keep going.

I will re-fund my Mirus account if / when they sort this out with a full explanation & similar Ninja-based offering to before.

Ninja is the loser here for me.

My $2...

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  #804 (permalink)
Elite Member
Montreal, Canada
 
Futures Experience: Beginner
Platform: NinjaTrader, Multicharts
Favorite Futures: ES
 
Posts: 96 since Dec 2011
Thanks: 47 given, 83 received

Ray, is any representative of Mirus Futures going to be present at the webinar this afternoon? I emailed them the info. No reply so far.

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  #805 (permalink)
Elite Member
Germany
 
Futures Experience: Advanced
Platform: NinjaTrader
Broker/Data: NTB / Continuum
Favorite Futures: FDAX and CL
 
Balanar's Avatar
 
Posts: 396 since Jan 2013
Thanks: 508 given, 1,624 received


jtrade View Post
Well, I've asked Mirus directly for an explanation as to what's really going on : no reply, so I'm transferring all bar $2 of my account balance to my TradeStation futures account.

No low intraday margins, but at least I can keep going.

I will re-fund my Mirus account if / when they sort this out with a full explanation & similar Ninja-based offering to before.

Ninja is the loser here for me.

My $2...

Ninja is definitely not the loser.

On the contrary, they show you their great support.

Mirus is the real loser. Look at their customer care, it is a fail.

It only needs one week to ruin their good reputation.

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  #806 (permalink)
Elite Member
Haifa,,,
 
Futures Experience: Intermediate
Platform: NinjaTrader
Broker/Data: CQG
Favorite Futures: Futures
 
Posts: 189 since Mar 2011
Thanks: 181 given, 868 received


NinjaTrader View Post
Yes.

Just to be sure, this setup includes historical data?

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  #807 (permalink)
 Vendor: www.ninjatrader.com 
Denver, CO
 
Futures Experience: Advanced
Platform: NinjaTrader
Broker/Data: NinjaTrader Brokerage
Favorite Futures: ES
 
NinjaTrader's Avatar
 
Posts: 1,345 since May 2010
Thanks: 159 given, 2,038 received
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Erez View Post
Just to be sure, this setup includes historical data?

Yes.

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  #808 (permalink)
Elite Member
Colorado Springs, CO USA
 
Futures Experience: Intermediate
Platform: NinjaTrader
Broker/Data: Amp Futures. CQG
Favorite Futures: Futures
 
Joseph Connors's Avatar
 
Posts: 34 since Jul 2012
Thanks: 10 given, 10 received


NinjaTrader View Post
Funny you should ask, we did extend that promotion through this month. Its $300 off of a LifeTime Multi-Broker license. Contact my sales team if interested.

I had not heard about any xmas special on licenses. Where was this posted? Thanks!

Persistence! Nothing in the world can take the place of persistence.
Talent will not ... nothing is more common than unsuccessful men with talent.
Genius will not ... Unrewarded genius is almost a proverb.
Education will not ... The world is full of educated derelicts.
Persistence and determination alone are omnipotent!
Calvin Coolidge
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  #809 (permalink)
 Vendor: www.ninjatrader.com 
Denver, CO
 
Futures Experience: Advanced
Platform: NinjaTrader
Broker/Data: NinjaTrader Brokerage
Favorite Futures: ES
 
NinjaTrader's Avatar
 
Posts: 1,345 since May 2010
Thanks: 159 given, 2,038 received
Forum Reputation: Legendary


JustinIsHere View Post
Ray, is any representative of Mirus Futures going to be present at the webinar this afternoon? I emailed them the info. No reply so far.

No.

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  #810 (permalink)
 Vendor: www.ninjatrader.com 
Denver, CO
 
Futures Experience: Advanced
Platform: NinjaTrader
Broker/Data: NinjaTrader Brokerage
Favorite Futures: ES
 
NinjaTrader's Avatar
 
Posts: 1,345 since May 2010
Thanks: 159 given, 2,038 received
Forum Reputation: Legendary



Joseph Connors View Post
I had not heard about any xmas special on licenses. Where was this posted? Thanks!

At the bottom of this page NinjaTrader Advisory 22

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