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Many Ninja users with issues close to their heart are 'down' too Matt - but they have been down for a much longer time.
The "not fixing production product" is a real issue that Ray needs to know about. It's not just me talking about it either.
Fact is - I can talk to Ryan and the team at Ninja and they just give you the company line. They are a LOT more reactive when their issues are discussed on the futures.io (formerly BMT) forum.
So whilst I do agree that this is not the time & place. The appropriate time & place gets ignored, so this has become THE de facto time & place because issue raised here get more attention than issue raised directly with NT.
My point has been made. I do understand people don't like it but if it helps me to get my customers software working, then it's worth it.
If you have any questions about the products or services provided, please send me a Private Message or use the futures.io "Ask Me Anything" thread
The following user says Thank You to DionysusToast for this post:
I am willing to help every single one of your customers to get back online. I have reached out to you many times to work with you. We have always worked with Rithmic directly from day one, and not any branded version because I realized that behind every great brokers there is a great data feed, and I got to the source...this was 5 years ago. I think we are the ONLY brokers that have automated the demo process for Rithmic on NinjaTrader to receive the username and passwords. Trust me, I have my own issues, I can vent here, but I want to provide "breathing room" until this fiasco is over. I will PM you the site to get the feed for your guys...this is all I can do for now.
PM with any questions about optimusfutures (800) 771-6748 (561) 367 8686. THERE IS A SUBSTANTIAL RISK OF LOSS IN FUTURES TRADING.
Well, I've asked Mirus directly for an explanation as to what's really going on : no reply, so I'm transferring all bar $2 of my account balance to my TradeStation futures account.
No low intraday margins, but at least I can keep going.
I will re-fund my Mirus account if / when they sort this out with a full explanation & similar Ninja-based offering to before.
I had not heard about any xmas special on licenses. Where was this posted? Thanks!
Persistence! Nothing in the world can take the place of persistence.
Talent will not ... nothing is more common than unsuccessful men with talent.
Genius will not ... Unrewarded genius is almost a proverb.
Education will not ... The world is full of educated derelicts.
Persistence and determination alone are omnipotent! Calvin Coolidge
