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Zenfire no more?
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Zenfire no more?

  #61 (permalink)
Elite Member
London
 
Futures Experience: Advanced
Platform: NinjaTrader, Metatrader, MarketDelta
Broker/Data: AMP/CQG
Favorite Futures: 6E, ES, FGBL
 
Posts: 27 since Apr 2012
Thanks: 21 given, 19 received

Not impressed with Mirus/NT

Greetings all... my first post on Big Mike!

Mirus + Ninjatrader v18 not inspiring confidence so far. Lots of disconnects/downtime since the new install on the 26th.

Worse still, ATM strategies are broken on live. I get an "out of bounds" error for a simple strategy with stop and target.

Trade desk is aware, but I'm not impressed and don't fancy being a Beta-tester for their new release with my money!

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  #62 (permalink)
Market Wizard
Las Vegas, NV
 
Futures Experience: Advanced
Platform: Abacus, Slide Rule, HP-65, Metastock, TOS, NT
Favorite Futures: Futures
 
aligator's Avatar
 
Posts: 3,424 since Aug 2010
Thanks: 1,053 given, 5,822 received
Forum Reputation: Legendary

NT 18 is all messed up. Finally got connected to ZenFire after many attempts, but none of my workspaces or templates will load orrectly, just a simple chart and no indicator will plot.

I just checked NT forum, its flooded with connectivity related posts and so far NT has not provided one single straight answer. Version 18 is a quick dirty piece of whatever it is to accommodate ZenFire and Mirus at the expense of strangling all NT users and corrupting their systems.

Anyone has problem with loading templates?

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  #63 (permalink)
Survivor
Helsinki, Finland
 
Futures Experience: Advanced
Platform: NT8
Broker/Data: NTB
Favorite Futures: ES, CL
 
gain247's Avatar
 
Posts: 134 since Apr 2010
Thanks: 125 given, 122 received


No problem with templates. But there's a half an hour gap in historical CL data this morning and it screws my tick charts. Too many problems this morning to trade. Btw, I use BigTick, not zenfire, but having many of the same problems.

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  #64 (permalink)
Elite Member
Quebec
 
Futures Experience: Intermediate
Platform: NinjaTrader wt Rancho Dinero's profiling tools
Broker/Data: Stage 5 trading/AMP/CQG
Favorite Futures: ES, NQ, YM
 
trendisyourfriend's Avatar
 
Posts: 3,697 since Oct 2009
Thanks: 3,041 given, 4,496 received


aligator View Post
...Anyone has problem with loading templates?

Apart from some missing datas earlier my templates are OK. I did close Ninja and deleted the content in the cache folder. Have reloaded my charts and the missing data issue has been resolved. My templates are OK.

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  #65 (permalink)
Elite Member
Belgium
 
Futures Experience: Intermediate
Platform: ninja
 
Posts: 142 since Jun 2009
Thanks: 298 given, 277 received


aligator View Post
NT 18 is all messed up. Finally got connected to ZenFire after many attempts, but none of my workspaces or templates will load orrectly, just a simple chart and no indicator will plot.

I just checked NT forum, its flooded with connectivity related posts and so far NT has not provided one single straight answer. Version 18 is a quick dirty piece of whatever it is to accommodate ZenFire and Mirus at the expense of strangling all NT users and corrupting their systems.

Anyone has problem with loading templates?

Aligator, i had put the platform on the side and, with reading your post i did reopen ninjatrader. It seems that there is improvement now, i have fdax chart as it must be.
However still no daily volume on the market analyzer.

My templates loads very slowly.

For me its claer that the issue is made by mirus and, of course ninja will have also some angry mails about it.

I am pretty shure that next year all will be ok.

just my 2 cents

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  #66 (permalink)
Elite Member
Charlottetown, Prince Edward Island
 
Futures Experience: Advanced
Platform: Ninja
Broker/Data: Optimus - Rithmic
Favorite Futures: GC
 
WolfieWolf's Avatar
 
Posts: 232 since Jul 2010
Thanks: 100 given, 273 received

I can confirm the same issues with the Ninjatrader update with Mirus. What's worse than the disconnects is the lack of communication on behalf of Mirus. I've been connected now for 30 minutes without a disconnect but I don't dare execute live because no one has informed us as to whether or not the issues have been resolved. Very disappointing.

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  #67 (permalink)
Elite Member
Omer עומר / Israel י
 
Futures Experience: Master
Platform: NinjaTrader, Proprietary,
Broker/Data: Ninjabrokerage/IQfeed + Synthetic datafeed
Favorite Futures: 6A, 6B, 6C, 6E, 6J, 6S, ES, NQ, YM, AEX, CL, NG, ZB, ZN, ZC, ZS, GC
 
rleplae's Avatar
 
Posts: 2,489 since Sep 2013
Thanks: 1,704 given, 3,694 received
Forum Reputation: Legendary

My biggest problems are the sell target and stoploss

I made a trade today, which turned out to become quite a roller-coaster

I entered my order (using chart trader)
the order was executed, but the stop loss rejected (10 points) and the profit target accepted at 13794 without decimal

While i was analysing and looking at what happened, Zenn went down,
I was left exposed in the market 10 contracts 6E long with no stop loss and no connectivity...

I called mirus, the help desk told me they were working on it
I quit/re-start ninjatrader several times
was thinking for a plan B

and finally the connection came back and i closed my position with profit
end of year

still the bug on the ATM orders is there, development looking into that

guess/hope version 19 will be there in the next couple days

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  #68 (permalink)
Elite Member
Quebec
 
Futures Experience: Intermediate
Platform: NinjaTrader wt Rancho Dinero's profiling tools
Broker/Data: Stage 5 trading/AMP/CQG
Favorite Futures: ES, NQ, YM
 
trendisyourfriend's Avatar
 
Posts: 3,697 since Oct 2009
Thanks: 3,041 given, 4,496 received


WolfieWolf View Post
...What's worse than the disconnects is the lack of communication on behalf of Mirus. ... Very disappointing.

Interesting you are pointing this out as i feel the same as you.

I got this message eariler this morning from another broker (Discount Futures Broker | ZenFire Data Solution | Online Futures Trading Broker | Trade Futures 4 Less) with whom i talked to only once. Funny thing is i got more info from them than with Mirus.

---

Hope everyone had a great weekend. It has came to my attention that traders are still experiencing issues logging into their NinjaTrader platform and receiving error messages. Below are updates that I’d like to provide everyone:

NinjaTrader
If you upgraded your NinjaTrader platform to the newest release – 7.0.1000.18 and continue to get an error when you log in, please email me immediately with your: Name, Email, Dorman Account Number, ZenFire Username & Password. I will then forward to ZenFire support so they can work to fix the error.

If you are receiving any other type of errors, please email me also and if you can send a screen shot, they will be appreciated.

MarketDelta Trader
MarketDelta has issued a new release of their platform today and if you open your platform, you will be promoted to upgrade to the newest version. Please upgrade your MarketDelta Trader platform to avoid any errors logging in.

If you have any issues connecting, please email me with your: Name, Email, Dorman Account Number, ZenFire Username & Password. If you can also send a screen shot, it would be appreciated.

Sierra Chart
Sierra Chart has notified me that their platform will be available until January 1, 2014 via ZenFire. If you cannot log in tonight, please email me immediately. Many of you have requested to switch to the CTS data which I will send to Dorman to convert first thing Monday morning.

I apologize in advance for any delays or errors connecting to your ZenFire platform. These errors/issues are in the hands of ZenFire and the platform vendor and I can only forward them trader issues.

Also below is the New Year 2014 Holiday Schedule:

Tuesday, December 31 – Regular lose for all markets
Wednesday, January 1 – All markets are CLOSED
Thursday, January 2 – Markets re-open at 5:00am CST
Friday, January 3 – Regular market hours

Please let me know if you have any questions or concerns.

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  #69 (permalink)
Banned: trolling
NYC + NY / USA
 
Futures Experience: Advanced
Platform: "I trade, therefore, I AM!"; Theme Song: "Atomic Dog!"
Favorite Futures: EMD, 6J, ZB
 
kronie's Avatar
 
Posts: 798 since Oct 2009
Thanks: 216 given, 498 received


Trader55 View Post
I've had the multiple disconnect / reconnect issue for quite a while. Lots of finger pointing between Mirus and Ninja. Today, had trouble getting NT up after upgrade, still lots of lost connection instances. I know that new technology needs to be tested, but I am nearing the end of my rope with Ninja. Will look into Sierra and any others suggested.

shake outs and jitters,
evidently this change over is massive, and they're working through their problems and issues.

its the keystone cops all over again, with the errors and "oh, we forgot to..... excuses"

one thing is certain, is if they don't heal and repair their reputation, then today will be the end of their credibility to thousands of current customer, and their brokers will be hearing from them.


at present, Mirus is so overloaded with Tech calls, that salespeople are answering the phones and waisting peoples time, thinking they're helping solve problems.....


zen, where's your zen?, or Ming, when you need them?

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  #70 (permalink)
Elite Member
Charlottetown, Prince Edward Island
 
Futures Experience: Advanced
Platform: Ninja
Broker/Data: Optimus - Rithmic
Favorite Futures: GC
 
WolfieWolf's Avatar
 
Posts: 232 since Jul 2010
Thanks: 100 given, 273 received


With this debacle and the recent discrepancies in my account, with absolutely no communication from Mirus, I am strongly considering switching brokers. I understand that problems happen, but to leave your clients out in the cold without information is unacceptable. Can anyone recommend a better broker that supports Ninja without zen-fire?

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