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Zenfire no more?
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Zenfire no more?

  #51 (permalink)
Elite Member
Belgium
 
Futures Experience: Intermediate
Platform: ninja
 
Posts: 142 since Jun 2009
Thanks: 298 given, 277 received


nanobiotech View Post
Since installing NT7.18 a couple of days ago I find my Mirus-Zenfire is disconnecting frequently including today (30 December).

I use a Chicago-based server to run NT7 and prior to the 7.18 upgrade I can't recall this happening before.

Is this just me or are others experiencing this?

Cheers,
Nano

I have the same issues. Its not possible to build a FDAX chart but there is data, the SuperDom shows prices. Also no daily volume indication of futures.
Ninja is aware off the problem FDAX, all data is dispayed times 10.

Today, 30/12/2013 i have been frequently disconnected. I guess they are working to resolve the issues with the data.

No trading for me under those conditions. I will try next year :-)

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  #52 (permalink)
Membership Temporarily Revoked
Portugal, Viana do Castelo
 
Futures Experience: Intermediate
Platform: ninjatrader
Favorite Futures: 6e
 
Posts: 358 since Sep 2011
Thanks: 187 given, 343 received

I cannot connect wright now. get a login failed: Invalid Autentication

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  #53 (permalink)
Elite Member
Bangkok
 
Futures Experience: Beginner
Platform: NT
Broker/Data: IB/IB,Mirus Futures/Zen-Fire, AMP/CQG
Favorite Futures: CL,YM, TF
 
Posts: 127 since Feb 2013
Thanks: 23 given, 49 received



jsengxx2 View Post
I cannot connect wright now.

mines ok for the time being

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  #54 (permalink)
Elite Member
Boise, ID
 
Futures Experience: Intermediate
Platform: Sierra Charts
Favorite Futures: cl
 
Trader55's Avatar
 
Posts: 17 since Jan 2013
Thanks: 10 given, 8 received

Ninja w Zenfire

I've had the multiple disconnect / reconnect issue for quite a while. Lots of finger pointing between Mirus and Ninja. Today, had trouble getting NT up after upgrade, still lots of lost connection instances. I know that new technology needs to be tested, but I am nearing the end of my rope with Ninja. Will look into Sierra and any others suggested.

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  #55 (permalink)
Elite Member
Brisbane, Australia
 
Futures Experience: Intermediate
Platform: NinjaTrader
Broker/Data: Mirus/Zen-Fire
Favorite Futures: CL
 
nanobiotech's Avatar
 
Posts: 670 since Jun 2009
Thanks: 134 given, 428 received


crossover View Post
I have the same issues. Its not possible to build a FDAX chart but there is data, the SuperDom shows prices. Also no daily volume indication of futures.
Ninja is aware off the problem FDAX, all data is dispayed times 10.

Today, 30/12/2013 i have been frequently disconnected. I guess they are working to resolve the issues with the data.

No trading for me under those conditions. I will try next year :-)

I generally trade the FDAX and I also can't display a useful chart for the FDAX at the moment. As you say I expect the problem will soon be resolved. It's now New Year's eve here in Australia, so a good time to have a tech problem.

Nano

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  #56 (permalink)
Elite Member
Belgium
 
Futures Experience: Intermediate
Platform: ninja
 
Posts: 142 since Jun 2009
Thanks: 298 given, 277 received


jsengxx2 View Post
I cannot connect wright now. get a login failed: Invalid Autentication

did you do the mandatory update?

I did last friday and still had the same issue so i phoned helpdesk of mirus and they did help me within 1 minute.

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  #57 (permalink)
Membership Temporarily Revoked
Portugal, Viana do Castelo
 
Futures Experience: Intermediate
Platform: ninjatrader
Favorite Futures: 6e
 
Posts: 358 since Sep 2011
Thanks: 187 given, 343 received


crossover View Post
did you do the mandatory update?

I did last friday and still had the same issue so i phoned helpdesk of mirus and they did help me within 1 minute.

Yes did the upgrade. IŽam waiting for a solution, have emailed them about it.

Is all this related to zen-fire or Ninjatrader?

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  #58 (permalink)
Elite Member
Phoenix, Az
 
Futures Experience: Beginner
Platform: IRT
Favorite Futures: ES, 6E
 
Posts: 8 since Sep 2013
Thanks: 71 given, 10 received

Same here, was unable to connect until this morning, now I've had multiple disconnects.

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  #59 (permalink)
Elite Member
Belgium
 
Futures Experience: Intermediate
Platform: ninja
 
Posts: 142 since Jun 2009
Thanks: 298 given, 277 received


jsengxx2 View Post
Yes did the upgrade. IŽam waiting for a solution, have emailed them about it.

Is all this related to zen-fire or Ninjatrader?

Its mirus handling zenfire. but its data from zenfire. Helpdesk at mirus is offline, all the time i did take a look ( today also ) i think they are under pressure to have it all fixt before loosing to mutch clients.

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  #60 (permalink)
User requested to be banned
Orlando, Florida
 
Futures Experience: None
Platform: shoes
Favorite Futures: happy
 
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Posts: 6,462 since May 2011
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Mirus customer support # mailbox is full... lol This is going to be interesting

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