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Zenfire no more?
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Zenfire no more?

  #451 (permalink)
Elite Member
Portland, OR
 
Futures Experience: Intermediate
Platform: Sierra Chart
Favorite Futures: ES
 
Posts: 269 since Jan 2011
Thanks: 326 given, 179 received

Second that.

Rithmic + Sierra - A great Combination and as an added bonus - @mattz is behind it

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  #452 (permalink)
Banned: trolling
NYC + NY / USA
 
Futures Experience: Advanced
Platform: "I trade, therefore, I AM!"; Theme Song: "Atomic Dog!"
Favorite Futures: EMD, 6J, ZB
 
kronie's Avatar
 
Posts: 798 since Oct 2009
Thanks: 216 given, 498 received

everyone looses, no one comes out of this unscathed


credibility is lost with Mirus
credibility is lost with Zenfilre, both at present and going fwd,
credibility is lost with Dorman Futures because no one seems to be handling anything, but there sure is a whole lot of activity going on....

phone calls to the Support departments and Sales teams go to voice mail and an eventual hang-up of the phone line...

foreign accounts loose trust in the credit worthiness of the Broker/FCM/platform/execution process...
actual trading losses from phantom positions, which have already happened and are documented....

opportunity losses from missing out on a DJIA +105.84 / S&P500 +11.11 day, since no trades were able to be placed...

expenses incurred with relocation of said funds through wires to / from said parties to new parties...

and so on and so on.,..

(makes you wonder)

where are the grown-ups?


(Hint: when meltdowns like this occur, its rarely by accident, and that's not a conspiracy)

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  #453 (permalink)
Elite Member
Carson City, Nevada
 
Futures Experience: Intermediate
Platform: NinjaTrader
Broker/Data: AMP CQG for now
Favorite Futures: GC, NG, TF, CL
 
Hammerhorn's Avatar
 
Posts: 61 since Apr 2013
Thanks: 49 given, 29 received



steve2222 View Post
I assume you received this from Dorman, not Mirus?

Yes

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  #454 (permalink)
Elite Member
Charlottetown, Prince Edward Island
 
Futures Experience: Advanced
Platform: Ninja
Broker/Data: Optimus - Rithmic
Favorite Futures: GC
 
WolfieWolf's Avatar
 
Posts: 232 since Jul 2010
Thanks: 100 given, 273 received

@kronie, your tag line "Will trade for food" really made me laugh!!"

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  #455 (permalink)
Elite Member
Beaverton, Canada
 
Futures Experience: Beginner
Platform: Ninjatrader
Favorite Futures: Currency Futures
 
Posts: 125 since Dec 2012
Thanks: 1,089 given, 119 received


Bogan View Post
Apparently not every Mirus\Zenfire customer received this info, but my broker at Mirus emailed me that for those who are fed up with new Zenfire, they offer account switchovers to T4 and CQG data feeds (and selection of platforms for them). So it might be worth asking your brokers at Mirus about that.

You are fortunate. I have received no communications directly from Mirus at all. I contacted them at the end of December regarding the Ninja update to inquire why I wasn't receiving their communications all of a sudden. It took 3 days to respond and they referred me to an email reminder that I never got in the first place. I saw the notice that went out last night, on the Ninja support site. I contacted Mirus support, emailed my Mirus contact who initially set me up, tried calling the number in the email several times (couldn't get through), and emailed another Mirus contact from a friend of mine. Not a single response. I now have AMP/CQG demo running so at least I have charting, and am actively looking for a new datafeed/broker.

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  #456 (permalink)
Elite Member
London
 
Futures Experience: Advanced
Platform: NinjaTrader, Metatrader, MarketDelta
Broker/Data: AMP/CQG
Favorite Futures: 6E, ES, FGBL
 
Posts: 27 since Apr 2012
Thanks: 21 given, 19 received


Sk8ter View Post
You are fortunate. I have received no communications directly from Mirus at all. I contacted them at the end of December regarding the Ninja update to inquire why I wasn't receiving their communications all of a sudden. It took 3 days to respond and they referred me to an email reminder that I never got in the first place. I saw the notice that went out last night, on the Ninja support site. I contacted Mirus support, emailed my Mirus contact who initially set me up, tried calling the number in the email several times (couldn't get through), and emailed another Mirus contact from a friend of mine. Not a single response. I now have AMP/CQG demo running so at least I have charting, and am actively looking for a new datafeed/broker.

Same here... complete wall of silence from Mirus. Very professional.

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  #457 (permalink)
Elite Member
virginia
 
Futures Experience: Intermediate
Platform: ninja
Favorite Futures: ES
 
cory's Avatar
 
Posts: 5,198 since Jun 2009
Thanks: 627 given, 6,285 received

keep this up and Mirus will trend like Kim K.

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  #458 (permalink)
Banned: trolling
NYC + NY / USA
 
Futures Experience: Advanced
Platform: "I trade, therefore, I AM!"; Theme Song: "Atomic Dog!"
Favorite Futures: EMD, 6J, ZB
 
kronie's Avatar
 
Posts: 798 since Oct 2009
Thanks: 216 given, 498 received


cory View Post
keep this up and Mirus will trend like Kim K.

@cory

whoa momma, those are some steep curves to negotiate,
you sure you didn't mean, like a (any) super model's physique?

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  #459 (permalink)
Banned: trolling
NYC + NY / USA
 
Futures Experience: Advanced
Platform: "I trade, therefore, I AM!"; Theme Song: "Atomic Dog!"
Favorite Futures: EMD, 6J, ZB
 
kronie's Avatar
 
Posts: 798 since Oct 2009
Thanks: 216 given, 498 received


tradersimon View Post
Same here... complete wall of silence from Mirus. Very professional.


@tradersimon

I think its exhaustion on the part of the staff's there at all firms envolved, its not just with Mirus

when I worked on Wall Street, we had military like precision drills for disaster recovery and protocols. Some 40% of the time we were in disaster drill mode, so when the inevitable happened, and it did, we were already prepared. Chicago, is NOT Wall Street, and evidently they have another attitude and business principle basis...

regarding AMP, read the threads on futures.io (formerly BMT) and the more / most recent one by one of their own...

you might be enlightened, but then again, isn't that why we all participate on these threads, and thank @BigMike for this website...

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  #460 (permalink)
Elite Member
Denver, CO
 
Futures Experience: Advanced
Platform: NinjaTrader
Broker/Data: NinjaTrader Brokerage
Favorite Futures: ES
 
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Posts: 1,258 since May 2010
Thanks: 153 given, 1,889 received


Following is our customer service advisory specific for Zen-Fire users.

NinjaTrader Advisory 22

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