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Zenfire no more?
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Zenfire no more?

  #401 (permalink)
Elite Member
Reno, Nevada
 
Futures Experience: Advanced
Platform: NinjaTrader
Favorite Futures: ZN, ZB, FDAX
 
phantomtrader's Avatar
 
Posts: 158 since May 2011
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Kinetick

Kinetick is also an option - I've been using it for a long time with Mirus because I need expanded data. Never had a problem with them.
I never liked ZenFire anyway - had problems when I first tried it. So I don't think it's a big loss.

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  #402 (permalink)
Elite Member
Longmont, CO
 
Futures Experience: Intermediate
Platform: NinjaTrader
Favorite Futures: GC, CL, TF
 
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Stops


lugopt View Post
I am a Mirus Futures customer and today I received my daily account statement and I discovered I have an open position (1 contract). I run a strategy that crashed yesterday and for some reason the email was not sent warning me.

I tried to connect with NinjaTrader and I was not able to. I tried to connect using Mirus Futures but it is down as they are performing maintenance on the system.

I called the Emergency Trading Desk and they are unable to close my position because the system is down!!! *PANIC*

I do not know what kind of insurances they have to cover this kind of situation but I have an open position that I cannot close because the system is down including the Emergency Trading Desk, and it is down not just a coupple seconds or minutes but lots of hours!!!

Does anyone has experience with similar situations like this?

Thank you.

I apologize if someone covered this already - I looked through the thread to see if anyone has and didn't see anyone cover this... Shouldn't your sense of panic be at least tempered by the fact your stops are placed on the exchange? At least I hope they are on the exchange because I'm a Mirus customer and I don't even know that for certain. If the broker has them, then panic is in order but I thought I was told they were on the exchange. I was told that a few years ago so maybe I don't remember...

Does anyone know?

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  #403 (permalink)
Elite Member
russia
 
Futures Experience: None
Platform: NinjaTrader
Favorite Futures: CL, GC
 
Posts: 7 since Apr 2013
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phantomtrader View Post
Kinetick is also an option - I've been using it for a long time with Mirus because I need expanded data. Never had a problem with them.
I never liked ZenFire anyway - had problems when I first tried it. So I don't think it's a big loss.

Kinetick which platforms are available?

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  #404 (permalink)
Elite Member
Germany
 
Futures Experience: Advanced
Platform: NinjaTrader
Broker/Data: NTB / Continuum
Favorite Futures: FDAX and CL
 
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aleks25 View Post
Kinetick which platforms are available?

NinjaTrader recommends Kinetick.

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  #405 (permalink)
Elite Member
russia
 
Futures Experience: None
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Favorite Futures: CL, GC
 
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Balanar View Post
NinjaTrader recommends Kinetick.

strange that Mirus did not say anything about it. Although I asked the available connections for NT.

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  #406 (permalink)
Banned: trolling
NYC + NY / USA
 
Futures Experience: Advanced
Platform: "I trade, therefore, I AM!"; Theme Song: "Atomic Dog!"
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jsengxx2 View Post
If you read this thread you can see that there are people that lost money because of some ghost trades and do you think I earn my money by sitting here and sim trade?
Yesterday I decided not to trade live after reading all this mess, took 1 sim trade and after that lost connection and today even sim trading is not possible for me.

So now I have enough time to sit here and make some posts on futures.io (formerly BMT) until my AMP account is funded.

Good trading

we have an expression that doesn't translate so well, its called: "tongue in cheek". Loosely translated, its humor applied to a rather frustrating scenario and allows one to describe disgust without being crass, offensive, crude or common-man cursing. perhaps all those alternate words will help in the translation, in case English isn't your primary language, or you're not familiar with the terms, no offense intended.

simply put,
I don't think anyone can even get the platform to launch, because the receiving servers are offline also, as well as (just about) no one, can even use the platform for simulation trading of prior days data, let alone live trade with current data.

whatever the true reasons, all corporate parties involved are failing in a lack of continuous communication regarding status and projected corrections to the existing problems. with a customer base as affluent and educated as us sophisticated retail traders, to offend so many is dangerous because we simply communicate to others and collectively act as a group or individually arrive at similar conclusions, all leading to abandonment of the current platform and brokers and vendors involved, perhaps never to return.

perhaps

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  #407 (permalink)
Elite Member
Germany
 
Futures Experience: Beginner
Platform: NinjaTrader
Broker/Data: Mirus Futures/Zen-Fire
 
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phantomtrader View Post
Kinetick is also an option - I've been using it for a long time with Mirus because I need expanded data. Never had a problem with them.
I never liked ZenFire anyway - had problems when I first tried it. So I don't think it's a big loss.

But this combination (Kinetick - Mirus) doesn´t work right now, too?

I think the big issue is that they are dealing with two major problems at the same time:

1. the data service Zen-Fire does not work.
2. you cannot do trades/ place orders through the broker Mirus.

Getting another data provider (DTN IQ-feed, Kinetick,...) is not the big issue for me.
The second one is the worst.

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  #408 (permalink)
Elite Member
Carson City, Nevada
 
Futures Experience: Intermediate
Platform: NinjaTrader
Broker/Data: AMP CQG for now
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I thought Kinetick was not executable, just a data feed????

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  #409 (permalink)
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Lehrte, Germany
 
Futures Experience: Advanced
Platform: NinjaTrader
Broker/Data: PTP / Rithmic
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Hammerhorn View Post
I thought Kinetick was not executable, just a data feed????

That's correct, with Kinetick you'll only get a reliable data feed, but Zen-Fire ist still needed to execute your orders.

"If you don't design your own life plan, chances are you'll fall into someone else's plan. And guess what they have planned for you? Not much." - Jim Rohn
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  #410 (permalink)
Elite Member
Lisboa, Portugal
 
Futures Experience: Beginner
Platform: TradeStation, NinjatTrader
Favorite Futures: ES, EURUSD
 
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traderpards View Post
I apologize if someone covered this already - I looked through the thread to see if anyone has and didn't see anyone cover this... Shouldn't your sense of panic be at least tempered by the fact your stops are placed on the exchange? At least I hope they are on the exchange because I'm a Mirus customer and I don't even know that for certain. If the broker has them, then panic is in order but I thought I was told they were on the exchange. I was told that a few years ago so maybe I don't remember...

Does anyone know?

What happened is when my strategy open the position and then tried to set up the stop, but it crashed at that point due to connection issues. At the same time, according Murphy law, the email was supposed to warn me was not sent too.

By the way, I receive and email from Mirus saying my position is flatten.

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