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Zenfire no more?
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Zenfire no more?

  #361 (permalink)
Elite Member
Arcata, CA
 
Futures Experience: Intermediate
Platform: NinjaTrader
Favorite Futures: index futures, oil
 
Saroj's Avatar
 
Posts: 482 since Jun 2009
Thanks: 223 given, 389 received

BigTick & mirus??

What happened to BigTick... can't find anything on it even at the mirus futures site... wouldn't that be a replacement for zenfire?

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  #362 (permalink)
Trading for Fun
New York, USA
 
Futures Experience: Master
Platform: NinjaTrader
Broker/Data: Mirus/Continuum//FuturePath/Rithmic
Favorite Futures: Currency Futures, Treasury Futures
 
jaytrades's Avatar
 
Posts: 80 since Jun 2011
Thanks: 22 given, 78 received

I wonder if they aren't referring to the data, "additional solutions," but maybe using one of the FCM's trading platforms. RCG lists about 5 of them.

I doubt they would be referring to other brokers who use the same FCM.

If anyone gets thru before me & finds out, please post.

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  #363 (permalink)
Elite Member
Germany
 
Futures Experience: Advanced
Platform: NinjaTrader
Broker/Data: NTB / Continuum
Favorite Futures: FDAX and CL
 
Balanar's Avatar
 
Posts: 396 since Jan 2013
Thanks: 507 given, 1,625 received


24 to 48 hours for an alternative connection...whatever that will be.

Waiting game goes on...

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  #364 (permalink)
Elite Member
Russia, St.Petersburg
 
Futures Experience: Advanced
Platform: Sierra Chart
Broker/Data: AMP/Rithmic
Favorite Futures: Futures
 
Jonson's Avatar
 
Posts: 242 since Jan 2011
Thanks: 210 given, 108 received

hi
my manager at Mirus told me that I can easily use the connection to the CTS datafeed, the new data for the trade I received during the day, communication with quotations works steadily

* If investing gets too difficult for a seventh grader to understand, the system is needlessly complex
* Markets produce an enormous volume of information, much of which is redundant
* In every game and con there's always an opponent, and there's always a victim. The trick is to know when you're the latter, so you can become the former
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  #365 (permalink)
Elite Member
hk
 
Futures Experience: Intermediate
Platform: NinjaTrader
 
Posts: 48 since Apr 2010
Thanks: 16 given, 12 received

too bad of mirus support, I cannot trade since last friday.
I now try to find another broker.
maybe AMP is alternative.

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  #366 (permalink)
Elite Member
Auckland
 
Futures Experience: Advanced
Platform: Ninja Trader
Broker/Data: Zen-Fire
Favorite Futures: CL and ES
 
Posts: 710 since Apr 2010
Thanks: 3,720 given, 661 received

NT

I haven't been able to log into NT since it disconnected me 18 hours ago.

This is terrible and you just can not get any support from anywhere.

NT says this is due to Zen Fire issue.


Sharmas

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  #367 (permalink)
 Vendor: www.sierrachart.com 
New Zealand
 
Futures Experience: Master
Platform: Sierra Chart
Broker/Data: Numerous
Favorite Futures: NONE
 
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Posts: 111 since Feb 2011
Thanks: 4 given, 223 received


sharmas View Post
I haven't been able to log into NT since it disconnected me 18 hours ago.

This is terrible and you just can not get any support from anywhere.

NT says this is due to Zen Fire issue.


Sharmas

We cannot resist commenting on this. Ninja trader can correct us if we are wrong, but apparently they are interacting with the Zen-Fire in process API component upon start up of their program and that component is basically freezing while it is trying to connect to the backend and not returning preventing ninja trader from starting.

This is goes to the point of why these API components are such a problem. Look at how both the program and also users are getting victimized by this. We at Sierra Chart would never put up with this nonsense. We do not use these API components anymore. We are not trying to take away business from anyone, we are just trying to make a point of how troublesome these API components are.

Our competitors including Ninja trader, are very welcome to join us in our initiative to establish a standard communications protocol for market data and trading:
https://www.sierrachart.com/index.php?l=doc/doc_GeneralDataTradeServiceProtocol.php

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  #368 (permalink)
Elite Member
Auckland
 
Futures Experience: Advanced
Platform: Ninja Trader
Broker/Data: Zen-Fire
Favorite Futures: CL and ES
 
Posts: 710 since Apr 2010
Thanks: 3,720 given, 661 received

Sierra Chart

Sierra Chart
Thank you so much and totally agree with you.

Lack of leadership from NT is the worst i have seen. NT need to demand a resolution and should have done and demanded resolution by cob Sunday period

This is where large organisations have fallen on their sword and never recovered. Lets hope NT doesn't get killed by being seen as sleeping in the same bed with Mirus.

Mirus have been disgustingly useless in their customer care and customer communication.


sharmas

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  #369 (permalink)
Elite Member
@ Germany
 
Futures Experience: Beginner
Platform: NinjaTrader
Broker/Data: Mirus Futures/Zen-Fire
Favorite Futures: FDAX
 
Posts: 441 since Nov 2011
Thanks: 254 given, 369 received


sharmas View Post
Sierra Chart
Thank you so much and totally agree with you.

Lack of leadership from NT is the worst i have seen. NT need to demand a resolution and should have done and demanded resolution by cob Sunday period

This is where large organisations have fallen on their sword and never recovered. Lets hope NT doesn't get killed by being seen as sleeping in the same bed with Mirus.

Mirus have been disgustingly useless in their customer care and customer communication.


sharmas

@sharmas: I think you are bashing the wrong Company here. Ninjatrader as a trading plattforms implements a lot of data feed providers and was get trapped by the recent changes in the zenfire engines. The well known ZenFire doesn't exist anymore, because the Technology Provider of this brand Rithmic has cancelled the collaboration. ZenFire/Mirus hasn't reacted properly and not in time to get an alternative solution working properly. NinjaTrader only refers to the ZenFire specifications to handle the feed. Unfortunately it seems taht these spec's aren't working anymore, because the new "ZenFire" (i think BigTick is/was an acronym) can't act properly to the "old" zenfire specs. But Ninjatrader could declare the ZenFire feed as "Currently not working" and disable trading thru it. I don't know if some contracts between the companies doesn't allow that, because ZenFire was the "Native" feed for Ninjatrader so far.

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  #370 (permalink)
Elite Member
Lisboa, Portugal
 
Futures Experience: Beginner
Platform: TradeStation, NinjatTrader
Favorite Futures: ES, EURUSD
 
Posts: 31 since Mar 2012
Thanks: 7 given, 36 received

Mirus Futures EMERGENCY TRADING DESK is DOWN!!!


I am a Mirus Futures customer and today I received my daily account statement and I discovered I have an open position (1 contract). I run a strategy that crashed yesterday and for some reason the email was not sent warning me.

I tried to connect with NinjaTrader and I was not able to. I tried to connect using Mirus Futures but it is down as they are performing maintenance on the system.

I called the Emergency Trading Desk and they are unable to close my position because the system is down!!! *PANIC*

I do not know what kind of insurances they have to cover this kind of situation but I have an open position that I cannot close because the system is down including the Emergency Trading Desk, and it is down not just a coupple seconds or minutes but lots of hours!!!

Does anyone has experience with similar situations like this?

Thank you.

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