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Zenfire no more?
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Zenfire no more?

  #321 (permalink)
Elite Member
Denver, CO
 
Futures Experience: Advanced
Platform: NinjaTrader
Broker/Data: NinjaTrader Brokerage
Favorite Futures: ES
 
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dnof View Post
Ray,

As others have commented, thank you very much for the one party that is actively updating and keeping the user based informed. As I have done with messages to support (and error logs/windows error reports), the only consistent issue I have with v18, is that when a hard disconnect from ZenFire happens, that event is causing Ninjatrader to completely crash.

It never happened in prior versions (Been very stable for me). Something in the error handling of the new ZenFire connection code / API wrappers is letting some event slip through and crash NT - as above, disconnects under the old Rithmic ZenFire never caused an Ninjatrader crash.

You are welcome.

We have a handful of reports of NinjaTrader crash with R18 only on Zen-Fire disconnect. All cases have been escalated to our development.

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  #322 (permalink)
Elite Member
west palm beach florida usa
 
Futures Experience: Advanced
Platform: ninja trader
Broker/Data: Optimus Futures/ Rithmic
Favorite Futures: Cl, TF
 
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TheWizard View Post
Can anyone recommend a Futures trading account broker?

I just submitted a withdrawal request to close my Mirus account.

I've been with with Optimus and I have had no troubles at all with their Rithmic feed. I've been with them over 3 years and I'm extremely happy. Super fast executions..very low slippage..and I trade CL, which moves with a lot of speed and volatility. You might want to check them out.

Failure is not an option
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  #323 (permalink)
Market Wizard
Las Vegas, NV
 
Futures Experience: Advanced
Platform: Abacus, Slide Rule, HP-65, Metastock, TOS, NT
Favorite Futures: Futures
 
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TheWizard View Post
Can anyone recommend a Futures trading account broker?

I just submitted a withdrawal request to close my Mirus account.

@TheWizard;

In addition to a ZenFire broker, I have an account with TOS. They charge a little higher commissions, but there are no data or platform costs. Plus, you can trade basically any instruments, equities, options, etc. under one account. The parent company TDA is one of the most respected in industry.

Technologically, while the platform charting is limited in terms of customization, their tool set is perhaps one of the most comprehensive on the market (and sometimes overwhelming).

I would seriously consider to move my major activities over there.

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  #324 (permalink)
Membership Temporarily Revoked
Portugal, Viana do Castelo
 
Futures Experience: Intermediate
Platform: ninjatrader
Favorite Futures: 6e
 
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TheWizard View Post
Can anyone recommend a Futures trading account broker?

I just submitted a withdrawal request to close my Mirus account.

I have transferred my account to AMP.

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  #325 (permalink)
Elite Member
Adelaide Australia
 
Futures Experience: None
Platform: NT
Favorite Futures: ES CL
 
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jsengxx2 View Post
I have transferred my account to AMP.

how long does that take?

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  #326 (permalink)
Membership Temporarily Revoked
Portugal, Viana do Castelo
 
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Brutus View Post
how long does that take?

Iam still waiting for the funds to arrive at AMP but I think tomorrow or Wednesday I can start trading with AMP

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  #327 (permalink)
Trading for Fun
Bangkok, Thailand
 
Futures Experience: Advanced
Platform: NT/SC
Broker/Data: AMP/TTnet/CQG/SC/Rithmic
Favorite Futures: YM
 
Posts: 59 since Jul 2012
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I am also considering to transfer my account to amp. to be honest, before the recent issues, i was happy with zenfire and the new mirus webtrader as backup seemed great. id be willing to give them a couple of more days, but when you go through all the trading forums, its scary to see how many people are pulling out. just wondering, how safe are my funds, mirus only is introducing broker, funds are with rcg. anything to worry about if many more customers abandon ship and mirus close up shop?

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  #328 (permalink)
Elite Member
London
 
Futures Experience: Advanced
Platform: NinjaTrader, Metatrader, MarketDelta
Broker/Data: AMP/CQG
Favorite Futures: 6E, ES, FGBL
 
Posts: 27 since Apr 2012
Thanks: 21 given, 19 received

I am absolutely fuming with Mirus!

They told me they didn't know if my order had been executed about 4 hours ago, couldn't get onto the platform since and then I decided to phone Dorman....

...who tell me I have an order in the market which is 12 points negative.

Edit: Might only be 6 points... will know tomorrow. Still pissed!


Last edited by tradersimon; January 6th, 2014 at 03:39 PM.
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  #329 (permalink)
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Toronto
 
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ranger64 View Post
I am also considering to transfer my account to amp. to be honest, before the recent issues, i was happy with zenfire and the new mirus webtrader as backup seemed great. id be willing to give them a couple of more days, but when you go through all the trading forums, its scary to see how many people are pulling out. just wondering, how safe are my funds, mirus only is introducing broker, funds are with rcg. anything to worry about if many more customers abandon ship and mirus close up shop?

My guess is that Mirus is a small portion of RCG's total business (pure speculation on my part). Plus a bunch of people are with Dorman too, not just RCG. My guess is that your funds will be fine even if Mirus goes under, since they just an IB and are not clearing anything themselves. And I might add that if this continues for much longer, Mirus may very well go under. I have rarely seen such a colossal screw-up... years of reputation wiped out in a single week by one bone-headed decision to push forward with technology that was clearly not ready. Let this be a warning to all the other brokers reading this thread, your reputation is a precious thing that must be preserved on a daily basis by consistent and honest actions. It can very easily be destroyed if you're not careful.

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  #330 (permalink)
Rristocrat
zurich
 
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ranger64 View Post
I am also considering to transfer my account to amp. to be honest, before the recent issues, i was happy with zenfire and the new mirus webtrader as backup seemed great. id be willing to give them a couple of more days, but when you go through all the trading forums, its scary to see how many people are pulling out. just wondering, how safe are my funds, mirus only is introducing broker, funds are with rcg. anything to worry about if many more customers abandon ship and mirus close up shop?

Even if all clients would run way from mirus - your funds should be ok at RCG or Dorman or ? (ignoring any other wrongdoings or "lost" orders in your account)

I will wait for now.

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