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Zenfire no more?
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Zenfire no more?

  #121 (permalink)
Elite Member
Nashville, Tennessee
 
Futures Experience: Intermediate
Platform: Ninja / Jigsaw / 9G
Broker/Data: AMP / CQG
Favorite Futures: NQ, YM and ES
 
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Trader55 View Post
I've had the multiple disconnect / reconnect issue for quite a while. Lots of finger pointing between Mirus and Ninja. Today, had trouble getting NT up after upgrade, still lots of lost connection instances. I know that new technology needs to be tested, but I am nearing the end of my rope with Ninja. Will look into Sierra and any others suggested.

I do not believe Ninja is the problem here. I use AMP / NT / CQG with Zero problems after I switched from Zen
because of preemptive strike by AMP to drop support before someone lost big money with this transformation.

NT is one of the best. IMHO

Zen is going through a major revamp of their subsystem. The dust will settle soon.


AJ
Nashville, Tennessee


"Life On The Edge of SR"
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  #122 (permalink)
Elite Member
Nashville, Tennessee
 
Futures Experience: Intermediate
Platform: Ninja / Jigsaw / 9G
Broker/Data: AMP / CQG
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tderrick View Post
I do not believe Ninja is the problem here. I use AMP / NT / CQG with Zero problems after I switched from Zen
because of preemptive strike by AMP to drop support before someone lost big money with this transformation.

NT is one of the best. IMHO

Zen is going through a major revamp of their subsystem. The dust will settle soon.


btw... no way was I going to perform the NT . 18 update this quickly after release. Especially when it is
geared toward a data provider that is still in it's own transformation = Zen....

I realize Zen users had little choice save for switching feeds and not doing the update...

If it were me, I would reinstall previous version . 17? .... and switch feeds for several months.


AJ
Nashville, Tennessee


"Life On The Edge of SR"
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  #123 (permalink)
Elite Member
Nashville, Tennessee
 
Futures Experience: Intermediate
Platform: Ninja / Jigsaw / 9G
Broker/Data: AMP / CQG
Favorite Futures: NQ, YM and ES
 
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Posts: 1,589 since Sep 2010
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WolfieWolf View Post
With this debacle and the recent discrepancies in my account, with absolutely no communication from Mirus, I am strongly considering switching brokers. I understand that problems happen, but to leave your clients out in the cold without information is unacceptable. Can anyone recommend a better broker that supports Ninja without zen-fire?


I am with AMP using NT w/ CQG ... all is well ... The amp support is legendary


AJ
Nashville, Tennessee


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  #124 (permalink)
Elite Member
Omer עומר / Israel י
 
Futures Experience: Master
Platform: NinjaTrader, Proprietary,
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Favorite Futures: 6A, 6B, 6C, 6E, 6J, 6S, ES, NQ, YM, AEX, CL, NG, ZB, ZN, ZC, ZS, GC
 
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no disconnects for the moment

i have been connected for a couple hours now
no disconnects to report
(belgium, broadband cable)

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  #125 (permalink)
Banned: Duplicate users/proxy servers
Australia
 
Futures Experience: None
Platform: Paper
Broker/Data: Mirus/Zen
Favorite Futures: TF
 
Posts: 48 since Feb 2011
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WolfieWolf View Post
I'm being verbose today because this situation really pisses me off.
[SKIPPED]


tradersimon View Post
Well said Wolfie.
I don't usually post on forums, but seeing as I paid for another 3 months of NT only last week, I think I am entitled to a rant.
[SKIPPED]

I think guys at ZenFire are not complete lamers, at least not to the point at which what we are seeing would be a result of their negligence or stupidity. I suspect it wasn't their choice to this so abruptly and as we don't and probably never will have access to first hand information, lets speculate as to why it happened.

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  #126 (permalink)
Elite Member
Bangkok
 
Futures Experience: Beginner
Platform: NT
Broker/Data: IB/IB,Mirus Futures/Zen-Fire, AMP/CQG
Favorite Futures: CL,YM, TF
 
Posts: 127 since Feb 2013
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I have been connected all day here now with no apparent issues. One little disconnect a few hours ago but nothing that caused me to restart ninja and it reconnected by itself

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  #127 (permalink)
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uh, come on!, Zen,

you're better than this!

we konw you here, uh, hear, all the complaints,

what's with this?

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  #128 (permalink)
Elite Member
Bangkok
 
Futures Experience: Beginner
Platform: NT
Broker/Data: IB/IB,Mirus Futures/Zen-Fire, AMP/CQG
Favorite Futures: CL,YM, TF
 
Posts: 127 since Feb 2013
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my tf is not showing same price as my skype buddies using amp--seems zenfire is sending delayed prices for ice

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  #129 (permalink)
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Denver, CO
 
Futures Experience: Advanced
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asiaexpat View Post
my tf is not showing same price as my skype buddies using amp--seems zenfire is sending delayed prices for ice

Delayed ICE is expected on Zen-Fire. Please see the following post on the NinjaTrader forum for current status of Eurex and ICE data.

R18 and Zen-Fire Status Update - NinjaTrader Support Forum

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  #130 (permalink)
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Charlottetown, Prince Edward Island
 
Futures Experience: Advanced
Platform: Ninja
Broker/Data: Optimus - Rithmic
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Bogan View Post
I think guys at ZenFire are not complete lamers, at least not to the point at which what we are seeing would be a result of their negligence or stupidity. I suspect it wasn't their choice to this so abruptly and as we don't and probably never will have access to first hand information, lets speculate as to why it happened.

Bogan... whether or not they had a choice to do the work on short notice is irrelevant. The way they conducted themselves in terms of communication with clients is unacceptable. They certainly had a choice in that regard. In any case there was negligence at play here.

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