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Zenfire no more?
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Zenfire no more?

  #1151 (permalink)
Elite Member
London
 
Futures Experience: Advanced
Platform: ninja
 
Posts: 7 since Aug 2010
Thanks: 10 given, 1 received

mirus

I had no problems with the switchover from zenfire to continuum. I put my request in last friday and had the login details by Sunday. I requested everything online. Sorry to hear others are having issues.

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  #1152 (permalink)
Elite Member
Lakeland, FL, USA
 
Futures Experience: Intermediate
Platform: Ninja
Favorite Futures: futures
 
Posts: 12 since Dec 2010
Thanks: 13 given, 3 received

Mirus log in

I hadn't received the log in information by late Thursday afternooon. I contacted the Emergency Desk (only people that would answer) and asked for an update. They took my account number to verify and I had the password by Thursday night. Took an hour to get everything working right but it seemed solid on Friday. As of now, the ICE products (Russell) still aren't available.

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  #1153 (permalink)
Elite Member
Montreal
 
Futures Experience: Intermediate
Platform: NINJA TRADER
Favorite Futures: ES ,TF ,NQ
 
Posts: 30 since Aug 2011
Thanks: 153 given, 42 received

How Long More?


Wonder How Long More I/we have to wait to get login credentials for Continuum (user name& password)so I/we can resume trading my/our Mirus account on Ninja Trader platform.

Already registered to convert my account to Continuum on 15th-january and also Converted my License Key to Continuum/ Ninja Trader.

Thanks.




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  #1154 (permalink)
Elite Member
Boston, Massachusetts
 
Futures Experience: Beginner
Platform: NinjaTrader
Broker/Data: AMP/NinjaBrokerage/Continuum/Rithmic
Favorite Futures: ES
 
Posts: 287 since Jun 2011
Thanks: 1,289 given, 1,101 received


khaled514 View Post
Wonder How Long More I/we have to wait to get login credentials for Continuum (user name& password)so I/we can resume trading my/our Mirus account on Ninja Trader platform.

Already registered to convert my account to Continuum on 15th-january and also Converted my License Key to Continuum/ Ninja Trader.

Thanks.




I had to call the tech desk a couple of times. I suggest you do the same.

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  #1155 (permalink)
Elite Member
Montreal
 
Futures Experience: Intermediate
Platform: NINJA TRADER
Favorite Futures: ES ,TF ,NQ
 
Posts: 30 since Aug 2011
Thanks: 153 given, 42 received

Dorman trading do not accept accounts from Quebec.


Nyati View Post
I had to call the tech desk a couple of times. I suggest you do the same.

mirus futurs support agent and Dorman trading told me orman do not accept accounts from Quebec.canada.
any suggestion will be appreciated.
thanks.

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  #1156 (permalink)
Elite Member
Naperville IL
 
Futures Experience: Intermediate
Platform: ninjatrader
Broker/Data: NT broker
Favorite Futures: NQ ES 6E GC CL
 
Posts: 955 since Feb 2010
Thanks: 1,189 given, 648 received


khaled514 View Post
Wonder How Long More I/we have to wait to get login credentials for Continuum (user name& password)so I/we can resume trading my/our Mirus account on Ninja Trader platform.

Already registered to convert my account to Continuum on 15th-january and also Converted my License Key to Continuum/ Ninja Trader.

Thanks.




make sure to check the email address associated to your original account. could be there.

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  #1157 (permalink)
Elite Member
Montreal, Quebec
 
Futures Experience: Intermediate
Platform: NinjaTrader
Broker/Data: Optimus Trading Group/Rithmic
Favorite Futures: CL
 
Posts: 69 since Oct 2009
Thanks: 253 given, 34 received

Quebec

@khaled: Same situation, being from Quebec. Feelings of rejection... I went with Optimus.

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The following user says Thank You to superpete for this post:
 
  #1158 (permalink)
 Vendor: www.optimusfutures.com 
Boca Raton
 
Futures Experience: Advanced
Platform: Variety
Broker/Data: Optimus Futures, LLC
Favorite Futures: Futures
 
mattz's Avatar
 
Posts: 2,206 since Sep 2010
Thanks: 2,136 given, 3,092 received
Forum Reputation: Legendary


superpete View Post
@khaled Feelings of rejection... I went with Optimus.

Look on the bright side...a fresh beginning. welcome to the Optimus family.

PM with any questions about optimusfutures (800) 771-6748 (561) 367 8686. THERE IS A SUBSTANTIAL RISK OF LOSS IN FUTURES TRADING.
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The following user says Thank You to mattz for this post:
 
  #1159 (permalink)
Elite Member
Montreal, Quebec
 
Futures Experience: Intermediate
Platform: NinjaTrader
Broker/Data: Optimus Trading Group/Rithmic
Favorite Futures: CL
 
Posts: 69 since Oct 2009
Thanks: 253 given, 34 received

Thanks Matt! I really do feel welcome and taken care of by your team.

Pete

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The following user says Thank You to superpete for this post:
 
  #1160 (permalink)
Elite Member
California
 
Futures Experience: Intermediate
Platform: NT
Favorite Futures: Index Futures
 
Haverchuck's Avatar
 
Posts: 105 since Jul 2009
Thanks: 76 given, 78 received


Anyone else experiencing a delay in getting their Mirus account closed and funds returned?

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The following user says Thank You to Haverchuck for this post:

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