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Frequent disconnections from zenfire
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Frequent disconnections from zenfire

  #11 (permalink)
Elite Member
Bangkok
 
Futures Experience: Beginner
Platform: NT
Broker/Data: IB/IB,Mirus Futures/Zen-Fire, AMP/CQG
Favorite Futures: CL,YM, TF
 
Posts: 127 since Feb 2013
Thanks: 23 given, 49 received


Balanar View Post
I know but that is not important. Your ping to the server is important.

If you have a package loss or a bad ping, Zen-Fire will disconnect.

OK --I just wish that NT could deal with it in a more graceful manner.. Every time I have to end NT task and restart Ninja it connects to zenfire right away. Yet trying to disconnect through the control center ends up in a hang

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  #12 (permalink)
Elite Member
San Jose, CA
 
Futures Experience: Intermediate
Platform: NT/SC
Broker/Data: Multi
Favorite Futures: CL
 
Posts: 718 since Mar 2012
Thanks: 1,947 given, 786 received

Did you get that email from Mirus in the last day or so to upgrade to v17? They said it was a mandatory update.

Chris

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  #13 (permalink)
Elite Member
Bangkok
 
Futures Experience: Beginner
Platform: NT
Broker/Data: IB/IB,Mirus Futures/Zen-Fire, AMP/CQG
Favorite Futures: CL,YM, TF
 
Posts: 127 since Feb 2013
Thanks: 23 given, 49 received



calitrader View Post
Did you get that email from Mirus in the last day or so to upgrade to v17? They said it was a mandatory update.

Chris

I don't recall that. How do I upgrade??

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  #14 (permalink)
Elite Member
Germany
 
Futures Experience: Advanced
Platform: NinjaTrader
Broker/Data: NTB / Continuum
Favorite Futures: FDAX and CL
 
Balanar's Avatar
 
Posts: 396 since Jan 2013
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asiaexpat View Post
OK --I just wish that NT could deal with it in a more graceful manner.. Every time I have to end NT task and restart Ninja it connects to zenfire right away. Yet trying to disconnect through the control center ends up in a hang

You can deactivate connection on startup.

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  #15 (permalink)
Elite Member
Bangkok
 
Futures Experience: Beginner
Platform: NT
Broker/Data: IB/IB,Mirus Futures/Zen-Fire, AMP/CQG
Favorite Futures: CL,YM, TF
 
Posts: 127 since Feb 2013
Thanks: 23 given, 49 received


Balanar View Post
You can deactivate connection on startup.

wont that only help when after ninja restarts?

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  #16 (permalink)
Elite Member
Germany
 
Futures Experience: Advanced
Platform: NinjaTrader
Broker/Data: NTB / Continuum
Favorite Futures: FDAX and CL
 
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Posts: 396 since Jan 2013
Thanks: 507 given, 1,625 received


asiaexpat View Post
I don't recall that. How do I upgrade??

Contact Mirus for that.

FYI: I downgraded after that update because I got serveral problems.

Still wondering why there is no official update on NT available...

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  #17 (permalink)
Elite Member
Germany
 
Futures Experience: Advanced
Platform: NinjaTrader
Broker/Data: NTB / Continuum
Favorite Futures: FDAX and CL
 
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Posts: 396 since Jan 2013
Thanks: 507 given, 1,625 received


asiaexpat View Post
wont that only help when after ninja restarts?

I am not sure if i understand you right.

It just stops to autoconnect after start of NT. So you need to connect to your datafeed manually.

No idea if that helps.

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  #18 (permalink)
Elite Member
Bangkok
 
Futures Experience: Beginner
Platform: NT
Broker/Data: IB/IB,Mirus Futures/Zen-Fire, AMP/CQG
Favorite Futures: CL,YM, TF
 
Posts: 127 since Feb 2013
Thanks: 23 given, 49 received


Balanar View Post
I am not sure if i understand you right.

It just stops to autoconnect after start of NT. So you need to connect to your datafeed manually.

No idea if that helps.

Yes that helps if zenfire is not available. that is really not the jist of my problem--my problem is when i lose zen and only way to get it back is to restart ninja

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  #19 (permalink)
Elite Member
Germany
 
Futures Experience: Advanced
Platform: NinjaTrader
Broker/Data: NTB / Continuum
Favorite Futures: FDAX and CL
 
Balanar's Avatar
 
Posts: 396 since Jan 2013
Thanks: 507 given, 1,625 received


asiaexpat View Post
Yes that helps if zenfire is not available. that is really not the jist of my problem--my problem is when i lose zen and only way to get it back is to restart ninja

Talk to NinjaTrader support.

Send them an email via control center.

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  #20 (permalink)
Elite Member
San Jose, CA
 
Futures Experience: Intermediate
Platform: NT/SC
Broker/Data: Multi
Favorite Futures: CL
 
Posts: 718 since Mar 2012
Thanks: 1,947 given, 786 received



Balanar View Post
Contact Mirus for that.

FYI: I downgraded after that update because I got serveral problems.

Still wondering why there is no official update on NT available...

I updated and things are running fine for me. I didn't check the release notes on why it was mandatory because then I would have to login to NT's site. Last time there was a mandatory fix it was to update the expired SSL socket certificate. But Mirus should have all the details too. I wasn't sure if this was a new problem in the past couple of days or an existing one. I have had disconnect issues like that in the past but its been pretty stable for the last 4 or 5 months.

Chris

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