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AMP/CQG disconnects
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Created: by Bau250 Attachments:0

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AMP/CQG disconnects

  #21 (permalink)
Elite Member
Chattanooga, Tennessee, USA
 
Futures Experience: Intermediate
Platform: NinjaTrader
Favorite Futures: currency futures
 
Posts: 32 since Sep 2010
Thanks: 3 given, 20 received

For what it's worth, I was having the same trouble with CQG/AMP connection through Ninjatrader. random disconnects. my cable company helped me see that someone/something was remote connecting through my wireless connection. never figured out what it was exactly but when using wired connection it didn't happen. cleaned up my computers and enhanced everything computer with zonealarm firewall to keep the freeloaders/hackers at bay.

haven't had any problems since.

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  #22 (permalink)
Administrator: Retired Backtester
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Rennes France
 
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sam028's Avatar
 
Posts: 3,366 since Jun 2009
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One of my VPS customer told me he had a bad latency with CQG server (his VPS is in Chicago, and is supposed to be < 1 ms from CQG servers).
We found that the packets were going from Chicago to a router in Dallas, and then to Chicago (routing problem with Abovenet).
It seems it's better now, but not as good as before, around 7 ms, so far from perfect, compared to ZenFire which still below below 1 ms.
Anyway, CQG is a bit scary, with such huge latency differences, at least for traders for who latency (so fills quality and slippage) matters.

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  #23 (permalink)
~R!$K~
Volcano, HI
 
Futures Experience: None
Platform: Ninja
Broker/Data: AMP/CQG
Favorite Futures: Futura2000
 
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Quick update. I reset my router and modem monday and have not had any disconnects since. Thanks for everyone's help.

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  #24 (permalink)
Elite Member
Brisbane, Queensland, Australia
 
Futures Experience: Advanced
Platform: NT8/JIGSAW
Broker/Data: MacQuarie Futures/AMP Clearing/CQG
Favorite Futures: ZB/FGBL/GC/CL/HG/6J/6M/6B/FDAX/NQ
 
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dakine View Post
Quick update. I reset my router and modem monday and have not had any disconnects since. Thanks for everyone's help.

You know, i've been much better since i did that, but still get odd broker feed disconnect, price feed connected...

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  #25 (permalink)
Trading Apprentice
Chicago, IL
 
Futures Experience: Intermediate
Platform: NinjaTrader
Favorite Futures: EMinis
 
Posts: 35 since Jul 2012
Thanks: 23 given, 25 received

So far the past couple weeks I haven't had any major issues, but it comes and goes.

Download PingPlotter (free 30 day trial) and you can see if you have any packet loss or bottlenecks along the route to CQG servers.

CQG uses the following connection IP/Port:

IP = 208.48.16.130
port = 31654

I'm seeing 10-20% packet loss along the path to the destination server at CQG.

It wouldn't be such a major problem but it takes CQG 1-2 minutes to reconnect which is just ridiculous. I'm testing ZEN (sim) out on my laptop simultaneously and if the connection has a hiccup, it reconnects in <10 seconds.

Please, no phone calls.


Last edited by Bau250; August 12th, 2013 at 09:47 PM.
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  #26 (permalink)
Elite Member
Brisbane, Queensland, Australia
 
Futures Experience: Advanced
Platform: NT8/JIGSAW
Broker/Data: MacQuarie Futures/AMP Clearing/CQG
Favorite Futures: ZB/FGBL/GC/CL/HG/6J/6M/6B/FDAX/NQ
 
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Posts: 483 since Feb 2012
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Bau250 View Post
So far the past couple weeks I haven't had any major issues, but it comes and goes.

Download PingPlotter (free 30 day trial) and you can see if you have any packet loss or bottlenecks along the route to CQG servers.

CQG uses the following connection IP/Port:

IP = 208.48.16.130
port = 31654

I'm seeing 10-20% packet loss along the path to the destination server at CQG.

It wouldn't be such a major problem but it takes CQG 1-2 minutes to reconnect which is just ridiculous. I'm testing ZEN (sim) out on my laptop simultaneously and if the connection has a hiccup, it reconnects in <10 seconds.

Please, no phone calls.

I've trouble for ages. Now i've cleaned out my account and gone back to IB. I still use AMP / CQG for data though and in fact since i'm in Shanghai, i've swapped to the Singapore server, removed the router and hooked up direct to the outside line. Hopefully this will make a difference....If not then I'll just have to wait until i move back overseas to trade with AMP.

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  #27 (permalink)
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Last edited by Big Mike; August 14th, 2013 at 07:50 PM.
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  #28 (permalink)
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California - USA/Rio grande do sul-Brasil.
 
Futures Experience: Intermediate
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AMP is disconnected now, anyone else have this problem?

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  #29 (permalink)
Rristocrat
zurich
 
Futures Experience: Advanced
Platform: Sierra ahRrrr CQG ...
Favorite Futures: Bund, ES, ...
 
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Big Mike View Post
Moderator Note


It has come to my attention from multiple users that AMP Trading/AMP Global is threatening to close trading accounts against users who share their experiences about AMP Trading on futures.io (formerly BMT).

If this has happened to you, please contact me ASAP.




Mike

WOW

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  #30 (permalink)
Elite Member
Atkinson, NH USA
 
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Big Mike View Post
Moderator Note


It has come to my attention from multiple users that AMP Trading/AMP Global is threatening to close trading accounts against users who share their experiences about AMP Trading on futures.io (formerly BMT).

If this has happened to you, please contact me ASAP.




Mike

This seems like a good Public Relations move...

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