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Mirus-Zenfire not connecting today?
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Mirus-Zenfire not connecting today?

  #1 (permalink)
Elite Member
Melbourne Victoria/Australia
 
Futures Experience: Advanced
Platform: C-trader, MT4
Broker/Data: Pepperstone
Favorite Futures: Forex, Indices
 
Melba swing's Avatar
 
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Mirus-Zenfire not connecting today?

Hi not sure if this is correct place for this post but my Mirus-Zen fire- multicharts combo will not connect today at all in either real time mode or sim mode from either of my 2 computers.

I have been trying for 2 hours to no avail. I guess USA is still asleep but not sure if its just me or not. Anyone else connected ok today or not ?

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  #2 (permalink)
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  #3 (permalink)
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Hi, CQG/Amp, NT7 no problem with London open and the M6E here.

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  #4 (permalink)
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Melba swing View Post
Hi not sure if this is correct place for this post but my Mirus-Zen fire- multicharts combo will not connect today at all in either real time mode or sim mode from either of my 2 computers.

I have been trying for 2 hours to no avail. I guess USA is still asleep but not sure if its just me or not. Anyone else connected ok today or not ?

Works fine here.

Rick

"If you're going to panic during a trade............. panic early."
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  #5 (permalink)
Elite Member
Melbourne Victoria/Australia
 
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Anyone have an idea why I can't connect ?

I have sent a email to Mirus but I'm going to miss the US trading session which begins shortly. Any ideas as to what I can try to remedy the situation.

All settings appear fine just no connection, maybe an Internet server issue, no idea really ?

 
  #6 (permalink)
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What is the error message ?
Something like bad credentials, or host unreachable ?


Melba swing View Post
Anyone have an idea why I can't connect ?

I have sent a email to Mirus but I'm going to miss the US trading session which begins shortly. Any ideas as to what I can try to remedy the situation.

All settings appear fine just no connection, maybe an Internet server issue, no idea really ?


Success requires no deodorant! (Sun Tzu)
 
  #7 (permalink)
Elite Member
Melbourne Victoria/Australia
 
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Melba swing's Avatar
 
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Thanks all for your replies problem is kind of solved. I'm not back on yet but I just got this message from Mirus.



Quoting 
Mirus Support
9:53 PM (27 minutes ago)

to me
Thank you for the inquiry. We apologize for the technical difficulties you have experienced. The error you have encountered is due to an expired security certificate. To resolve the issue, please update your platform to the current version, details follow:

NinjaTrader
Current Version: 7.0.1000.14
Download Link: http://www.ninjatrader.com/ninjatrader/nt7/setup.exe

MultiCharts
Current Version: 8.7.7431 (32-bit) and 8.7.7432 (64-bit)
Download Link: Download

Please do not hesitate to contact us if additional assistance is needed.


Regards,

Mirus Support

To say I'm not really happy right now is an understatement....

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  #8 (permalink)
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desert CA
 
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Too often I get "host servers not reachable" with Mirus on various instruments at various instances when I want to update a chart or change to another contract month or retrieving historical data for a chart. It's getting more than annoying..

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  #9 (permalink)
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Detroit, Michigan
 
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This has been an issue now for the past couple weeks. I also had to get past a similar issue on NT (and it was frustrating at first). You can check out these existing threads for related issues and their temporary and permanent solutions.

https://futures.io/ninjatrader/27918-anyone-having-whitescreen-problem-ninjatrad...pdates-2.html#post342330

https://futures.io/ninjatrader/27906-new-ninjatrader-trader-error.html

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  #10 (permalink)
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Orlando, Florida
 
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I know that as of yesterday if I was not running the latest version of Sierra Charts I would not get data. There was probably a change in ZenFire that affected all platforms. But I upgraded over the weekend and never noticed any outages, and I run charts 24/6.

I had a notification when I opened Sierra about a week ago that I needed to upgrade before that date.

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