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Mirus-Zenfire not connecting today?


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Mirus-Zenfire not connecting today?

  #1 (permalink)
 
Melba swing's Avatar
 Melba swing 
Melbourne Victoria/Australia
 
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Hi not sure if this is correct place for this post but my Mirus-Zen fire- multicharts combo will not connect today at all in either real time mode or sim mode from either of my 2 computers.

I have been trying for 2 hours to no avail. I guess USA is still asleep but not sure if its just me or not. Anyone else connected ok today or not ?

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  #3 (permalink)
 
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 shuglu 
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Hi, CQG/Amp, NT7 no problem with London open and the M6E here.

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 trs3042 
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Melba swing View Post
Hi not sure if this is correct place for this post but my Mirus-Zen fire- multicharts combo will not connect today at all in either real time mode or sim mode from either of my 2 computers.

I have been trying for 2 hours to no avail. I guess USA is still asleep but not sure if its just me or not. Anyone else connected ok today or not ?

Works fine here.

Rick

"If you're going to panic during a trade............. panic early."
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Melba swing's Avatar
 Melba swing 
Melbourne Victoria/Australia
 
Experience: Advanced
Platform: C-trader, MT4
Broker: Pepperstone
Trading: Forex, Indices
Posts: 68 since May 2013
Thanks Given: 29
Thanks Received: 27

Anyone have an idea why I can't connect ?

I have sent a email to Mirus but I'm going to miss the US trading session which begins shortly. Any ideas as to what I can try to remedy the situation.

All settings appear fine just no connection, maybe an Internet server issue, no idea really ?

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sam028's Avatar
 sam028 
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What is the error message ?
Something like bad credentials, or host unreachable ?


Melba swing View Post
Anyone have an idea why I can't connect ?

I have sent a email to Mirus but I'm going to miss the US trading session which begins shortly. Any ideas as to what I can try to remedy the situation.

All settings appear fine just no connection, maybe an Internet server issue, no idea really ?


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  #7 (permalink)
 
Melba swing's Avatar
 Melba swing 
Melbourne Victoria/Australia
 
Experience: Advanced
Platform: C-trader, MT4
Broker: Pepperstone
Trading: Forex, Indices
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Thanks all for your replies problem is kind of solved. I'm not back on yet but I just got this message from Mirus.



Quoting 
Mirus Support
9:53 PM (27 minutes ago)

to me
Thank you for the inquiry. We apologize for the technical difficulties you have experienced. The error you have encountered is due to an expired security certificate. To resolve the issue, please update your platform to the current version, details follow:

NinjaTrader
Current Version: 7.0.1000.14
Download Link: https://ninjatrader.com/ninjatrader/nt7/setup.exe

MultiCharts
Current Version: 8.7.7431 (32-bit) and 8.7.7432 (64-bit)
Download Link: Download

Please do not hesitate to contact us if additional assistance is needed.


Regards,

Mirus Support

To say I'm not really happy right now is an understatement....

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  #8 (permalink)
 Cloudy 
desert CA
 
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Too often I get "host servers not reachable" with Mirus on various instruments at various instances when I want to update a chart or change to another contract month or retrieving historical data for a chart. It's getting more than annoying..

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 TrendTraderBH 
Detroit, Michigan
 
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This has been an issue now for the past couple weeks. I also had to get past a similar issue on NT (and it was frustrating at first). You can check out these existing threads for related issues and their temporary and permanent solutions.




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  #10 (permalink)
 
GaryD's Avatar
 GaryD 
Orlando, Florida
 
Experience: None
Platform: shoes
Trading: happy
Posts: 6,462 since May 2011


I know that as of yesterday if I was not running the latest version of Sierra Charts I would not get data. There was probably a change in ZenFire that affected all platforms. But I upgraded over the weekend and never noticed any outages, and I run charts 24/6.

I had a notification when I opened Sierra about a week ago that I needed to upgrade before that date.


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