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is data feed freeze once a day common amongst trading community
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is data feed freeze once a day common amongst trading community

  #1 (permalink)
Elite Member
Vernon, BC, Canada
 
Futures Experience: Beginner
Platform: Sierra Charts
Broker/Data: Zaner Group (Transact)
Favorite Futures: ES
 
Posts: 103 since Apr 2010
Thanks: 113 given, 62 received

is data feed freeze once a day common amongst trading community

I am running Transact datafeed with Sierra Chart. Pretty happy except I get a freeze about 1 time each day during RTH. My broker says that is not uncommon and 1 time a day is expected. I can not find any thread here concerning disconnect (freeze). Is once a day common? I am considering Rithmic, there is a thread here concerning Rithmic and Sierra Chart freeze problem but it seems to be resolved. Big Mike says that Rithmic is tick for tick with DTN/IQ which is appealing since I use tick charts

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  #2 (permalink)
Quick Summary
Quick Summary Post

Transact support released ZanerDayTrader V5.4.1 and forced all traders to update. this seems to have solved my freeze problem. Still holding my breath, but not every day like it was before. Transact support seems to be updating ZanerDayTrader every day this week. I also had a problem with Transact data feed for ES, not keeping up during the flash crash of April 23. Crossing my fingers that this is solved too.


Last edited by Superdoug3; May 1st, 2013 at 11:54 PM.
 
  #3 (permalink)
Site Administrator
Manta, Ecuador
 
Futures Experience: Advanced
Platform: My own custom solution
Favorite Futures: E-mini ES S&P 500
 
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Superdoug3 View Post
Big Mike says that Rithmic is tick for tick with DTN/IQ which is appealing since I use tick charts

I don't recall saying such a thing.

I've used only IQFeed for many years for my data. While I do have Rithmic I've only looked at a Rithmic based chart for a couple of minutes over the last several years.

I never see any slow down or freeze with IQFeed in Sierra Chart.

You can find a data comparison thread here:
https://futures.io/elite-circle/3873-analysis-comparison-different-data-feeds-platforms-bid-ask-studies.html

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  #4 (permalink)
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las vegas
 
Futures Experience: Intermediate
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Broker/Data: Velocity/IB
Favorite Futures: 6E
 
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TT freezes very infrequently. Daily seems excessive to me.

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  #5 (permalink)
Elite Member
Vernon, BC, Canada
 
Futures Experience: Beginner
Platform: Sierra Charts
Broker/Data: Zaner Group (Transact)
Favorite Futures: ES
 
Posts: 103 since Apr 2010
Thanks: 113 given, 62 received

Transact update seems to have fixed it

Transact support released ZanerDayTrader V5.4.1 and forced all traders to update. this seems to have solved my freeze problem. Still holding my breath, but not every day like it was before. Transact support seems to be updating ZanerDayTrader every day this week. I also had a problem with Transact data feed for ES, not keeping up during the flash crash of April 23. Crossing my fingers that this is solved too.

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  #6 (permalink)
Elite Member
Vernon, BC, Canada
 
Futures Experience: Beginner
Platform: Sierra Charts
Broker/Data: Zaner Group (Transact)
Favorite Futures: ES
 
Posts: 103 since Apr 2010
Thanks: 113 given, 62 received

Solved

1. managed to contact Transact Tech support - usually they tell me to call my broker, but I told them my broker isn't concerned, so tech support looked at my files
2. seems like Sierra Chart was logged off and back on and tech support didn't know why
3. tech support changed my access from UDP to TCP (type1 to type 2) and this solved my problem
4. iii. From Wiki - Applications that do not require the reliability of a TCP connection may instead use the connectionless User Datagram Protocol (UDP), which emphasizes low-overhead operation and reduced latency rather than error
5. tech support assures me that the speed is more than adequate for day trading on TCP
6. I live in BC and have very few choices for discount futures broker, so I will stay with what I have

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  #7 (permalink)
Elite Member
New York, NY
 
Futures Experience: Intermediate
Platform: Sierra Chart, thinkorswim
Broker/Data: Amp-Rithmic/TT, IB
Favorite Futures: CL, GC, NQ
 
Posts: 569 since Nov 2010
Thanks: 1,797 given, 249 received

Having traded with TransAct for many years, even without consideration for speed but just reliability/stability reasons alone, I suggest an alternative, such as CTS, TT, or Rithmic. Just check the Sierra support board for transact and how many issues they have and how often, should give you an idea.

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  #8 (permalink)
Elite Member
Vernon, BC, Canada
 
Futures Experience: Beginner
Platform: Sierra Charts
Broker/Data: Zaner Group (Transact)
Favorite Futures: ES
 
Posts: 103 since Apr 2010
Thanks: 113 given, 62 received


Futures Operator View Post
Having traded with TransAct for many years, even without consideration for speed but just reliability/stability reasons alone, I suggest an alternative, such as CTS, TT, or Rithmic. Just check the Sierra support board for transact and how many issues they have and how often, should give you an idea.

thank -you ( I would use Thanks button, but seems to be missing). BC residents have few choices for brokers, so I will make the best of it.

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  #9 (permalink)
Elite Member
New York, NY
 
Futures Experience: Intermediate
Platform: Sierra Chart, thinkorswim
Broker/Data: Amp-Rithmic/TT, IB
Favorite Futures: CL, GC, NQ
 
Posts: 569 since Nov 2010
Thanks: 1,797 given, 249 received


Superdoug3 View Post
thank -you ( I would use Thanks button, but seems to be missing). BC residents have few choices for brokers, so I will make the best of it.

No problem, yes that is strange how its missing! I used both Zaner and Infinity before, I'm with DDT now and happy with them, I believe they do accept Canadian traders per their site.

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  #10 (permalink)
Elite Member
Vernon, BC, Canada
 
Futures Experience: Beginner
Platform: Sierra Charts
Broker/Data: Zaner Group (Transact)
Favorite Futures: ES
 
Posts: 103 since Apr 2010
Thanks: 113 given, 62 received


DDT ??
I checked Sierra Chart supporting brokers - Supported Data and Trading Services - Sierra Chart and I can't identify any DDT broker.
I am not impressed with my broker as he told me not to worry about 1 screen freeze a day. But the good news is I have sorted out my problems, now I just need to sort out my trading. I plan to use IB and QQQ to ease me into LIVE (QQQ is much like NQ)
Never mind, I found the futures.io (formerly BMT) thread - https://futures.io/brokers-data-feeds/4605-deepdiscounttrading-broker-16.html - I do not seem them listed as a Sierra Chart supported broker. Perhaps in the future


Last edited by Superdoug3; May 24th, 2013 at 04:39 PM.
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