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Data Feed Issues on Ninjatrader/CQG


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Data Feed Issues on Ninjatrader/CQG

  #11 (permalink)
 
vvhg's Avatar
 vvhg 
Northern Germany
 
Experience: Intermediate
Platform: NT
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tderrick View Post
This morning I had an issue with CQG dropping the OCO server. but leaving the data server running.

I assume they are two separate functions.

I would get the " Connection Lost" prompt, but data would still be charting . Access to orders would
be denied.

It cost me a pretty penny.

I would also report to NT, the CQG OCO is in beta, so this could also be a bug on the NT side...

vvhg

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  #12 (permalink)
 
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tderrick View Post
This morning I had an issue with CQG dropping the OCO server. but leaving the data server running.

I assume they are two separate functions.

I would get the " Connection Lost" prompt, but data would still be charting . Access to orders would
be denied.

It cost me a pretty penny.

Usually market data and orders are managed by two separate servers thus NinjaTrader manages multiple connections. If you receive a connection lost then it would be expected that you would have no access to orders since the physical connection has been severed. If you experienced something different and specific to OCO orders, please do submit this information to our support team as the OCO portion of R12 CQG interface is in beta.

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  #13 (permalink)
 
tderrick's Avatar
 tderrick 
Nashville, Tennessee
 
Experience: Intermediate
Platform: Ninja / Jigsaw / 9G
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NinjaTrader View Post
Usually market data and orders are managed by two separate servers thus NinjaTrader manages multiple connections. If you receive a connection lost then it would be expected that you would have no access to orders since the physical connection has been severed. If you experienced something different and specific to OCO orders, please do submit this information to our support team as the OCO portion of R12 CQG interface is in beta.


Yes.... It is clear that the OCO portion of the show went down triggering "Connection Lost".

The charting portion remained current even though the Connection lamp in the Control Center
was the dreaded death red.

Is there any need to report this problem to Ninja? I can't be the only one.


AJ
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  #14 (permalink)
 
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tderrick View Post
Yes.... It is clear that the OCO portion of the show went down triggering "Connection Lost".

The charting portion remained current even though the Connection lamp in the Control Center
was the dreaded death red.

Is there any need to report this problem to Ninja? I can't be the only one.

There is no need to report as this is a valid scenario. It is plausible that of two established unique server connections, one is lost while the other is remains live.

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  #15 (permalink)
 
nakachalet's Avatar
 nakachalet 
siam, west coast andaman sea
 
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NINJA denying cqg feed?

today is monday, 2013-03-25, at 11:35 am

there is a popup message from ninjatrader platform stating that

cqg feed is being denied?

so i lost all the feed and signal provided by cqg.

anyone knows anything more pls?

or maybe it is just me living out there in a cave?

happy trading everyone.

[email protected]

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  #16 (permalink)
 syxforex 
British Columbia
 
Experience: Advanced
Platform: NINJA
Broker: ZEN
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Posts: 1,091 since May 2010

That's totally brutal that you have been knocked out of such a great trading day... please let us know how they resolve this...

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  #17 (permalink)
 
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nakachalet View Post
NINJA denying cqg feed?

today is monday, 2013-03-25, at 11:35 am

there is a popup message from ninjatrader platform stating that

cqg feed is being denied?

so i lost all the feed and signal provided by cqg.

anyone knows anything more pls?

or maybe it is just me living out there in a cave?

happy trading everyone.

[email protected]

Please follow up with our support team to determine what might be affecting your feed. Thanks.

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  #18 (permalink)
 
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 nakachalet 
siam, west coast andaman sea
 
Experience: Master
Platform: ninja
Trading: gc, cl, tf, 6e
Posts: 512 since Aug 2011


NinjaTrader View Post
Please follow up with our support team to determine what might be affecting your feed. Thanks.

i must hasten to add, for every trader's benefits,

that notwithstanding what happened this am;

to date, cqg has been providing high reliable signal.

thx cqg and all concerned.

[email protected]

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Last Updated on March 25, 2013


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